Opinew Product Reviews App UGC

Opinew Product Reviews App UGC

Reviews (1,701)

Overall rating
4.7
Counts per rating level
  • 92% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support and effective review importing feature from platforms like Amazon, which enhances store authenticity. They appreciate the user-friendly interface that is easy to set up and integrates seamlessly with Shopify, suitable even for those with limited technical skills. The free plan is valued for offering essential features, and the app allows for significant customization, improving store aesthetics and functionality. Merchants have noted increased sales and customer trust through proficient review management. However, there is a demand for more multilingual support.

November 17, 2019

Easy configuration and reviews are vital for conversion! Easy to send emails with coupons for customers!

PlayWear Football
Belgium
4 months using the app
Opinew replied December 8, 2023

Hi there,

Thank you so much for your fantastic rating and positive review! We’re thrilled that you found our configuration intuitive and that you're appreciating the value of reviews in driving conversion. Knowing that our features are helping you easily send emails and provide great incentives for your customers truly made our day!

Please feel free to reach out if you ever have any questions or suggestions. We genuinely value your insights as they help us continue to develop and improve.

Best wishes,
The Opinew Team

February 27, 2021

Awesome app, awesome support. I had a small issue and with the help of the support team, it was solved immediately - great app!

Watches in Wood
United States
4 months using the app
Opinew replied December 6, 2023

Thank you so much for your glowing feedback! We're thrilled to hear that our support team could promptly help you resolve the issue. It's fantastic to know that you're enjoying using our app. Your positive experience truly means a lot to us. We're here to assist with any other concerns or questions you might have in the future. After all, your satisfaction is our major priority.

Thank you again for taking the time to share your experience and for giving us a stellar rating! We're truly grateful for your support.

Best wishes,
The Opinew Team

August 28, 2023

Amazing app with a lot of benefits. Import live & real reviews with photos at ease. Very good customer support.

Fungzy
Slovakia
4 months using the app
Opinew replied December 4, 2023

Hello! Thank you so much for your glowing 5-star review. We're thrilled to hear that you find our app amazing and benefit-rich. It's great to know you've found it easy importing real-time, genuine reviews with photos, and you're happy with our customer support. Your positive feedback encourages and motivates us. We're here to support your journey every step of the way. Thanks again for sharing your experience — it's help like yours that make us grow and improve, day by day.

Best Regards,
The Opinew Team

September 7, 2023

It works exactly as described and is completely free.
The best thing about this app is the support! I was experiencing a strange bug in my store so I submitted a support ticket.
also its the easiest way to import amazon reviews

Road Gadgets
Germany
4 months using the app
Opinew replied December 4, 2023

Thank you so much for your wonderful review! We're thrilled to hear that you've found Opinew to be exactly as described and that you're finding value in our free offerings. Our team takes pride in providing top-notch support, and it's great to know we were able to assist you with the bug you were facing in your store. Your experience with our Amazon reviews import feature is also fantastic to hear! Your feedback is highly appreciated and it helps us to continually improve our app and service. Thanks again from the Opinew team!

December 6, 2019

This review import process is much, MUCH easier than the previous one I used. I'm not totally happy with where the reviews are showing up on the page, but I believe I need to contact my Shopify theme designers to help me move the widget, so I'm giving this one 5 stars.

Pink and Caboodle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding the review import process with Opinew much easier than you had experienced previously! Your feedback means a lot to us.

We understand your concerns about the placement of reviews on your page. Do reach out to your Shopify theme designers about this. If there's any issue on our end affecting the widget placement, we're always ready to provide the necessary assistance.

Thanks once again for your 5-star rating, and for being a valued part of the Opinew community. Your feedback drives us to continually improve our service.

Warm regards,
The Opinew Team

October 20, 2019

Opinew helps my new store make a great process on customers'care,also it promote the construction to my store.
Kind customer service from Opinew! Really helpful APP!!

DovEggs-Seattle
United States
4 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding Opinew helpful in boosting your customer care and overall store aesthetic! Your positive feedback truly motivates us to continue providing a top-notch service and user-friendly app. Your acknowledgment of our customer service also warms our hearts. We will always be here to assist you whenever you need it. Thank you for your 5-star review and for sharing your fantastic experience. Rest assured, we are committed to supporting your growing business.

Best Wishes,
Opinew Team.

August 6, 2019

I installed this app for showing reviews on our site; it looks a fantastic system everything was smoothly much more than others plus their customer service is quick and friendly.

Big Sweety
United Kingdom
4 months using the app
Opinew replied December 8, 2023

We're over the moon to hear about your positive experience with our app, and more importantly, with our customer service team. It's encouraging to know that the installation process was smooth and that it's fitting well into your site. Thank you for choosing Opinew and for your valuable feedback. Your input is what helps us continue to provide a high level of service. Kudos from the entire Opinew team!

January 21, 2022

Great app that's always improving and the customer support is really second to none – pretty much always available and quick to solve all issues and help with customisations. 5 stars!

PawSeat®
United Kingdom
4 months using the app
Opinew replied December 5, 2023

Hi there! Thank you so much for your enthusiastic 5-star rating and for recognizing our ongoing efforts to improve the Opinew Product Reviews App UGC. We're thrilled to hear that you've had excellent experiences with our customer support team and we also appreciate your kind words about our app's capabilities and customization. Remember that we're always here to help if you run into any issues in the future. Your feedback plays a significant role in shaping our product and we can't thank you enough for taking the time to share your experience. Thanks again!

Best,
The Opinew Team

December 14, 2022

Support was great, they even went and got rid of some old code from my previous review app! Very quick to help too. It was 3 am my time and I still got a real response within minutes. Highly recommend

Eternal Florist
United States
4 months using the app
Opinew replied December 16, 2022

Hi,
Thank you so much for your kind words and for leaving us a 5🌟 review!
We are so glad to hear that our support team was able to help you out as we strive to provide the best possible support to our users. We really appreciate your recommendation, and we hope to continue providing excellent service in the future.

Have a wonderful day,
Opinew team

October 8, 2021

A very good application, it allows you to export reviews from old stores to new ones, saving you the work to be able to enjoy your time in progressing faster. Imports are easy and complete for the customer, they look great and you will increase your sales with them.
I loved it

| BoomBambas Oficial |
Spain
4 months using the app
Opinew replied October 11, 2021

Hi there,

Thank you for taking the time to leave us a review.

Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Customer Success Team | Opinew