Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

April 2, 2021

great service with jakub, he is so nice who help me install!!!!I will recommend this app absoluetly!!

UBEATOR-SEA
China
2 months using the app
Opinew replied December 6, 2023

Thank you for the fantastic review! We're thrilled to hear that you had a positive experience with our service and Jakub. We take pride in our customer support and it's great to see it being recognized. We're also excited to hear that you would recommend our app - this means a lot to us. Thank you once again for your support and kind words, it truly encourages us to keep improving. We look forward to continuing to serve you.

Best regards,
The Opinew Team

June 20, 2022

Just set up automatic email prompts to gather reviews. Easy to use app. Great support staff who were quick to fix an issue I was having.

Tangled Hollow Toys
Canada
2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear that you found our app easy to use, and that our support staff was quick to assist with your issue. Your feedback about the automatic email prompts is appreciated. Ensuring a smooth and efficient experience is important to us. If you have any more suggestions or need further assistance, feel free to reach out. Thank you for choosing Opinew.

Best regards,
The Opinew Team

November 17, 2019

This app is really easy to use, looks great, and the support is the best ever. They helped me immediately after reporting a problem, in Sunday.. :D Thanks!

Intelli-Massage
Poland
2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding our app easy to use and appealing! It's great to know our support team was able to assist you promptly, even on a Sunday. We strive to offer excellent customer service around the clock. Thank you for taking the time to share your positive experience. Your feedback is essential to us.

Best wishes,
The Opinew Team

June 1, 2021

The product is very good, simple and easy to understand, the best is after-sales service, 24 hours manual service, very good

SignClubs
United States
2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear how much you're enjoying our product and our 24/7 customer service, your kind words mean the world to us! Ensuring our users find our app straightforward and have the support they need is our top priority. We’re incredibly grateful for your 5-star review and we promise to keep up the good work for our amazing users like you.

Thank you again for your positive feedback. We truly value and appreciate it. Don't hesitate to reach out if you need any further assistance, we're always here to help.

Best Wishes,
The Opinew Team

May 16, 2020

Great App!The interface is really cool.I highly recommend it.Most customers will definitely like how it is.

ProShopDiy
United States
2 months using the app
Opinew replied December 8, 2023

Hi there!

We're thrilled to hear that you love our interface and you'd recommend Opinew. We've worked hard to ensure our app offers a high-quality and user-friendly experience for everyone! If you have any suggestions or queries to share in the future, please don't hesitate to reach out to our support team.

Thanks again for your kind words and for believing that most customers will definitely appreciate our app. Your feedback plays a crucial role in our continuous efforts to improve our service.

Best Regards,
The Opinew Team

October 10, 2022

Lovely app, I just fell in Love with the app. Product reviews just got easy. I recommend this spp tp friends and family

Orisco Home Decorations
Nigeria
2 months using the app
Opinew replied December 5, 2023

Thank you so much for your wonderful feedback! We're thrilled to hear that you're loving the Opinew Product Reviews App and that it's making your product reviews easier. We truly appreciate your recommendations to your friends and family. Remember, we're here to support you in any way if you need any assistance. Your feedback helps us continue to deliver a great experience to all our users. Thanks again!

Best,
The Opinew Team

Edited May 3, 2019

When I cannot add the products, Tomasz helps me a lot. I can quickly set my work done. Great APP with Great service.

NaSaDen
United States
2 months using the app
Opinew replied December 11, 2023

Hi, we're thrilled to hear that you've had such a great experience with Opinew! It's excellent to know that Tomasz was able to provide the assistance you needed with adding your products. Your positive comments about our app and our customer service truly made our day. It's feedback like yours that motivates us to keep improving our app and our services. Thank you so much for taking the time to write this review, we appreciate it.

Best,
The Opinew Team

March 15, 2021

Extremely easy to use system. We imported all our reviews from Amazon with ease. This app has already generated over 10k in sales for us in less than a month. I have had a few hiccups with the software along the way and I must say the support team for this app is almost better than the app itself. Instant responses and very quick fixes issued. Best app we have from the Shopify store by far. Great product and Great team.

URB Natural
United States
2 months using the app
Opinew replied December 6, 2023

We're ecstatic to hear you find our system incredibly easy to use and valuable to your business! It's great to know that our app has contributed to your impressive sales success. Even more so, we're thrilled that our support team has been able to quickly assist you with any hiccups along the way. As you've pointed out, we're here to offer immediate support because we understand how crucial this is for our users.

Thanks for sharing your positive experience and for your strong endorsement as the best app from the Shopify store. This kind of feedback truly fuels our commitment to keep improving and offering the best possible service.

Warm regards,
The Opinew Team

January 8, 2023

I highly recommend this app..
They helped us to turn on/off functionality, as well as basic styling!

MegaStorify
Belgium
2 months using the app
Opinew replied January 18, 2023

Hi,

Thank you for your wonderful review! We are glad that we were able to assist you in turning on/off functionality and basic styling. Our team works hard to provide our customers with the best support possible, and it is rewarding to hear that our efforts have made a positive impact on your experience. Thank you for your support and recommendation!

Have a lovely day,
Opinew Team

October 12, 2022

Although I'm still learning how to best use it, this app has already brought back some customers.
Chat support is great as they will follow up with emails until the issue is resolved.

Royal Therapy
United States
2 months using the app
Opinew replied December 5, 2023

Thank you for taking the time to share your experience with Opinew. We're thrilled to hear that our app has already made a helpful impact on your business and that our customer support team has been there to assist you. As you continue to familiarize yourself with our app, don't hesitate to reach out for any questions or needs that may arise.

Your feedback is hugely important to us as we continually strive to improve our product and user experience. Once again, thanks for the delightful review.

The Opinew Team