Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

June 5, 2020

This help is quite user-friendly and easy to understand with a free plan available. Had certain issues with the alignment but the support gave easy to follow instructions that I could resolve myself.

Soteria Official
Singapore
About 2 months using the app
Opinew replied December 8, 2023

Hello,

We're thrilled to hear that you find our app user-friendly and the free plan helpful. We understand issues can come up and we're glad our support team could provide you with easy instructions to resolve the alignment issue.

Your feedback helps us continue to improve and provide the best service possible. Thanks for taking the time to give us a 5-star review!

Best wishes,
The Opinew Team

October 27, 2020

GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!GOOD CUSTOMER SEVICE!!!!!!!!!!!!!!!!!!!!!!

UBEATOR
United Kingdom
About 2 months using the app
Opinew replied December 6, 2023

We're so glad to hear that you had a great experience with our customer service! Your feedback shines brightly as it helps us make continuous strides towards creating better experiences for all of our users. Your enthusiasm is absolutely infectious. Thanks for being a part of the Opinew community!

- The Opinew Team

June 6, 2021

After, installing and trying other companies apps, I was surprised that tech support was available early this Sunday Morning! For that reason, is why I made the decision to stick with them. And not only for that reason, I love the many features that they have at affordable price. And the last reason, is the tech support went out of his way to help me deleted some coding that was left from other installed apps. I am happy with them and glad my search is over! Its tons of apps, but having customer service/tech support available 24/7 to help with some of the features, is a major key! Thanks again!

Potent Jamaican Black Castor Oil
United States
About 2 months using the app
Opinew replied December 6, 2023

Hello,

We really appreciate your detailed review! Knowing that our technical support was able to assist you promptly on a Sunday morning brings us great joy.

Your satisfaction with our various features and affordability is truly a testament to our efforts in providing a valued service. We always strive to go the extra mile for our customers, just like when our team helped delete redundant coding from your other apps.

Your acknowledgement of our 24/7 customer service resoundingly echoes our commitment to always being there for our users. We're happy to have you onboard and will continue working hard to exceed your expectations.

Please feel free to reach out if you ever require any assistance. Your feedback aids us in continually enhancing our services.

Best Regards,
The Opinew Team

September 3, 2021

Very nice app. I Like it. The customer service is also very good and very patient. This is the best comment plugin ever used.

MEJYJEM
China
About 2 months using the app
Opinew replied December 5, 2023

We're thrilled to hear your positive words about Opinew! Our team is genuinely thankful for your 5-star rating and your appreciation of our customer service. It brings us great joy knowing that you find our app useful and describe it as the best comment plugin you've ever used. Your satisfaction is our number one priority, and it's users like you that make our job wonderful! We're here for you anytime.

Best Regards,
The Opinew Team

November 16, 2022

I was able to get my Amazon reviews transferred right away and the support people work on the weekends too and they helped me fix a bug right away. I was trying another app but that one was glitchy so I'm SO glad I found this one. PLUS it's free so it doesn't get any better than that. I would really recommend.

enoelkdesign
United States
About 2 months using the app
Opinew replied December 8, 2022

Hi,
Thank you for leaving us a positive review!
We are glad to hear that you were able to transfer your Amazon reviews and that our support team was able to assist you with any issues you experienced. We appreciate your feedback and will continue to work hard to provide excellent service.

Have a great day,
Opinew team

May 1, 2020

Easy to use. I love how customers/visitors or my site show interest in my products. Thank you so much!

PANDEMIXSENTIALS
Canada
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you find our app easy to use, and that it's helped in generating interest in your products. Your kind words truly light up our day. Thank you so much for your 5-star review. It matters a lot to us!

Best Wishes,
The Opinew Team

February 24, 2020

So far so good. Easy to use and does what I need it to! I have not had a chance to use support yet, but based on other reviews I feel confident in using them if need be.

GoldenBearBeardCo
United States
About 2 months using the app
Opinew replied February 24, 2020

Always here if you need our help!

July 26, 2018

Best App in the store for Amazon sellers! Customer support is top notch to!

Premiumracks
United States
Over 4 years using the app
Opinew replied December 12, 2023

We're thrilled to hear you consider Opinew the best app for Amazon sellers, and that you've been pleased with our customer support! Your kind words fuel our passion to serve you with the best we can offer. Please don't hesitate to reach out to us for any further queries or suggestions. We thrive on feedback from awesome users like yourself.

Best regards,
The Opinew Team

May 19, 2022

After searching for hours for the perfect app, I finally came across this one where I was able to use the free plan and import reviews with a nice design

Kitty Katch
United Kingdom
About 2 months using the app
Opinew replied May 20, 2022

Hi,

Thank you for leaving us a review, and we're glad to hear our free plan solution is suitable for your needs! :)

We hope that you'll continue to use the app and share your experience with us.

All the best,
Customer Success Team | Opinew

May 15, 2020

Very Easy to use app, the setup wizard takes care of everything for you, Love it, can't wait to start using this app more!

MVPecom
United States
About 2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're finding the Opinew Product Reviews App easy to use and enjoying the setup wizard! It makes us really happy to know that we have been able to provide a user-friendly experience. We can't wait for you to use the app more too! Remember, we're here to help if you ever run into any questions or issues. Thank you for your positive feedback!

Best regards,
Opinew Team