Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

February 3, 2021

The best product review APP that I've ever used! I like it so much because I can import the amazon reviews! Never found an App like this! 5 stars!

Caldant - Cold days are over
Italy
2 months using the app
Opinew replied December 6, 2023

We're over the moon to hear such positive feedback about the Opinew Product Reviews App UGC! Thank you for considering us to be the best. Your appreciation, especially regarding the Amazon reviews import feature, encourages us to continue enhancing our service. We're thrilled to have you as part of our community. If you ever need assistance or have suggestions for our app, we'd love to hear from you. We value your opinion greatly!

Best wishes,
The Opinew Team

October 11, 2018

Great for importing reviews from different platforms. Their support is very fast, responded right away and guided me through the process. A very useful app, great support!

Hevels Goods
Romania
2 months using the app
Opinew replied December 12, 2023

Hello,

We're thrilled to hear your feedback about the Opinew Product Reviews App UGC! Ensuring our users can easily import reviews from different platforms is one of our main priorities, so we're glad to hear you've found that feature beneficial.

Moreover, we really appreciate your recognition of our support team's speedy response. We strive to provide efficient and helpful service at all times, and your positive feedback just made our day!

If you need any further assistance or have more suggestions, please don't hesitate to let us know. Your feedback plays an essential role in our ongoing improvements.

Best Regards,
The Opinew Team

December 14, 2020

Freaking Amazing customer service! Quickest response and tech support I ever received in a dire time of need! The app is smoothAF too.

Royale Merch
United States
2 months using the app
Opinew replied December 6, 2023

Wow, thanks for the wonderful feedback! It's uplifting to know that you found our customer service so responsive and helpful. We strive for our customers to have the best possible experience with our app and support, so your review certainly made our day. We're also thrilled to hear that you're finding the app smooth and user-friendly. We appreciate your high rating and your kind words, they continue to motivate us to provide exceptional service. Thanks once again!

Best regards,
The Opinew Team

May 4, 2019

I was using an app called Ali reviews for a long time but they had some changes recently and the app does not work at all any more as desired, so I switched to Opinew reviews. Because of the other review app i was using even after uninstalling that other app they left code on my theme file that messed up the reviews for my new app and messed up the spacing. I also did not have stars at the top of the product page only at the bottom. I hit the message icon and talked to a great guy named Tomasz! I told him about my concerns and issues and he was able to edit my theme and get everything the way i wanted it. You guys now have a life long customer for all of my Shopify stores and needs!

THE DIVA MIRROR
United States
2 months using the app
Opinew replied December 11, 2023

We're truly grateful for your detailed feedback! It seems like you had quite a journey finding the right review app for your Shopify stores, and we're thrilled that Opinew is the one you've chosen. It's great to hear that Tomasz was able to assist you and resolve the issues you were experiencing due to left-over coding from the previous app.

Your satisfaction is incredibly important to us and knowing that we've gained a lifetime customer genuinely makes our day. We look forward to continuing to serve all of your Shopify stores and needs.

Remember, we’re here anytime you need our assistance or have any concerns about the app. We aim to ensure that Opinew contributes positively to your Shopify store's growth.

Thanks again for your kind words and high rating.

Best Regards,
The Opinew Team.

September 25, 2018

Great reviews app! I like it! It is what I am looking for. The after-sale service is very nice! It help me a lot. Worth!

opolar
China
2 months using the app
Opinew replied December 12, 2023

We're thrilled to hear that you're finding our Opinew Product Reviews App useful and that it's exactly what you were looking for! It's particularly rewarding to know our after-sale service was able to provide the help you needed. Thanks for sharing your experience, and for choosing Opinew.

Your input makes a real difference as we continue to evolve our product. We appreciate you!

- The Opinew Team

April 29, 2020

Great app, with great costumer support! answered me within seconds. hopefully it wil help me with sales as well!

Dyrevenn
Norway
2 months using the app
Opinew replied December 8, 2023

We're thrilled to hear that you found our Opinew Product Reviews App UGC valuable and had a positive experience with our customer support! We indeed strive to provide speedy and effective responses to all our users. We also hope our app will be instrumental in boosting your sales. Please feel free to reach out if you need further assistance or have any queries. Your feedback is highly appreciated, and it helps us continuously improve and deliver the best service possible.

Best Regards,
The Opinew Team

June 29, 2020

The app interface has a bunch of features for everyone's needs. Compared to the basic Shopify review app this destroys it! Also, the support team are super professional and gets things done in a timely manner. I look forward to sticking with them and upgrading in the future. I managed to import all my Amazon reviews with few clicks!

GoDoggy
Japan
2 months using the app
Opinew replied December 7, 2023

Hello,

We're thrilled to hear that you're finding our app to be a big upgrade from the basic Shopify review app. It's great to know that our array of features meets all your needs, and that you've found our support team to be professional and efficient.

It's particularly satisfying to know that our import feature made it easy for you to get your Amazon reviews onto our platform! Your plans to stick with us and consider upgrading in the future are music to our ears.

Thank you so much for this wonderful review. We strive to continually improve our service and your feedback makes it all worthwhile.

Best Regards,
The Opinew Team

February 28, 2020

The app is simple and easy to use. The instructions and interface was good and i would recommend for the stores that starts from somewhere...

Biasho
United States
2 months using the app
Opinew replied December 8, 2023

Hello! Thank you so much for your amazing review and 5-star rating. We're thrilled to hear you found our Opinew app simple, easy to use, and helpful for businesses that are just starting out. It's these kind of feedback that keeps us motivated to develop and improve our product further. We greatly appreciate your recommendation too! Thank you once more for sharing your experience with us. We're always here if you need us.

Best Wishes,
The Opinew Team

November 5, 2020

Best review app I've tried so far. Easy integration, awesome dashboard to see reviews before publishing and blazing fast outstanding customer service.

umisoft
Canada
2 months using the app
Opinew replied December 6, 2023

We're thrilled to hear you're enjoying Opinew Product Reviews App UGC! Your feedback about the easy integration, our dashboard design, and swift customer service is greatly appreciated. It's comments like yours that reassure us that we're on the right track. We're committed to providing our users with the best experience possible, and your feedback plays an integral part in that. Thanks for making us your preferred reviews app.

Best regards,
The Opinew Team

July 7, 2020

Atendimento excelente! recomendo o app para qualquer tipo de loja, se encaixou perfeitamente em minha LP Page Fly

hugieonlinestore
Brazil
2 months using the app
Opinew replied December 6, 2023

Olá, muito obrigado pela sua excelente avaliação de 5 estrelas! Ficamos muito felizes em saber que nosso atendimento tem sido excelente e que nosso app tem sido útil para sua loja, especialmente na sua LP Page Fly. Agradecemos a recomendação! Seu feedback é muito importante para nós. Forte abraço do time Opinew.