Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its robust features, including the ability to import reviews from Amazon, even on the free plan. Its user-friendly design, review snippets feature for Google Shopping campaigns, and multilingual review translation are highly valued. Merchants also commend the efficient and responsive support team. The app's seamless integration, easy setup, and live photo review import capabilities are highlighted. Merchants note its effectiveness in boosting conversions, building trust through authentic reviews, and enhancing customer interaction to influence sales.

October 21, 2022

Daniel was my tech support today and he did a good job. Great CSS skills. 5/5 star. Opinew should be proud!

My Store
United Kingdom
About 2 months using the app
Opinew replied December 5, 2023

Hi there,

Thank you for your positive feedback! We're thrilled to hear about your great experience with Daniel and his superb CSS skills. We strive to provide excellent technical support, and we're pleased to know we hit the mark with you.

Your feedback serves to encourage our team to keep delivering top-tier service. We'll make sure to pass your kind words along to Daniel, who we agree, is a great asset to the team.

Thank you once again, and here's to more success together!

Best regards,
The Opinew Team

August 7, 2020

Works great and definitely helps pick up much extra sales on your web. I can definitely recommend. Thumbs up!

3dcarpet.co
Bulgaria
About 1 month using the app
Opinew replied December 6, 2023

Hi there! We're thrilled to hear that you're finding the Opinew Product Reviews App UGC helpful in driving extra sales on your website. Your positive recommendation and 'thumbs up' truly means a lot to us! We strive to constantly make our app better and more effective for our users, and your feedback drives us to do so. If there's anything else you need or any way we can assist you further, do let us know. Thanks once again. Best Regards, the Opinew team.

November 15, 2020

i love this application. It really improves my sales on website. Moreover the team is always available and reactive to answer my many questions. I am a french user and completely FAN of this APP. Thanks You so much for your kindness

Puppy Love
Germany
About 1 month using the app
Opinew replied December 6, 2023

Hello,

It sounds like the Opinew App has been a fantastic tool for your website's sales, and we are thrilled to hear that! Receiving feedback from you, and especially from our valued French users, means the world to us.

We are very happy that our team's responsiveness and attentiveness has left a positive impression on you. Top-notch customer support is a cornerstone of our mission and we are always here to help with any questions you might have.

Thank you so much for your kind words and fantastic 5-star review. It truly encourages us to maintain the level of service we provide and continually meet the needs of our users.

Best regards,

Opinew Team

February 18, 2020

Great app thank you so much! it is easy for new owners due to the plan. it's free until you reach 100 orders!

Combo Case
United States
About 1 month using the app
Opinew replied December 8, 2023

We're thrilled to hear that you're enjoying the Opinew app and finding it easy to use, especially as a new owner. It's wonderful to know that our pricing plan is working for you. Thank you so much for your kind words and for giving us a 5-star rating! Your feedback is critical to us as we strive to provide the best possible experience for our users.

Best Regards,
The Opinew Team

August 24, 2021

The app looks professional and soooo ez to use. The customer service is excellent. I switched themes and it stopped working so I contacted Daniel and he go it up and running in a matter of minutes. No work from my end.

My Vinyl Story
United States
About 1 month using the app
Opinew replied December 6, 2023

Hello,

We're thrilled to hear that you've found our app easy to use and professional-looking. Your kind words about our customer service truly warm our hearts. We're always here to help, as we want the user experience to be as smooth as possible.

Since you mentioned a small glitch you encountered when switching themes, we're sorry for the inconvenience that might have caused. It's great to hear, however, that Daniel was able to help you get things up and running quickly. We pride ourselves on our responsive support team.

Once again, thank you so much for your feedback, it helps us strive to continuously provide a great experience for our users.

Best wishes,
The Opinew Team

August 7, 2020

Very happy with this app so far. We were able to transfer our ebay and amazon reviews over to our website, and have gotten many new customer reviews since we signed up. Affordable too!

Rivka Friedman Jewelry
United States
About 1 month using the app
Opinew replied December 6, 2023

We're thrilled to hear that you're enjoying the Opinew Product Reviews App UGC and found it affordable. It's great to know that it's helping you to transfer your eBay and Amazon reviews seamlessly to your website, and attracting new customer reviews as well. Your positive feedback means a lot to us. Thank you for taking the time out to share your experience.

We'd just like to highlight how valuable your thoughts and experiences with our app are to us. Keep them coming!

Best regards,
The Opinew Team

May 15, 2023

They responded quickly and helped me solve all my problems.
com! The app makes it easy to collect and publish product reviews.

Cereclipse
Lithuania
About 1 month using the app
Opinew replied December 4, 2023

Hello, thank you for taking the time to leave us such a wonderful review! We're thrilled to hear you had a positive support experience and you're finding our Opinew Product Reviews App beneficial in collecting and publishing product reviews.

Your feedback is very much appreciated, as it helps us strive to offer the best customer service possible and continual improvement to our app's functionalities.

Thanks once again, and feel free to reach out to us if you need any further assistance. Enjoy using Opinew!

Best wishes,
The Opinew Team

Edited December 19, 2019

The app is great in common BUT: there is serious detail without attention: numbers (pages of review) below doesnt change color no matter what and by default they are white, so if your website runs on white background color you will not be able to see numbers of pages. But if you run around with your mouse you gonna see how arrow changes for hand which shows you that there is actually more pages. Fix it guys, otherwise it is senceless to post more than 1 page of review, nobody will see that. Thanks.
P.S. Somehow changed color but did not any actions...

ArtStyleBeauty
United States
About 1 month using the app
Opinew replied December 19, 2019

Thanks for pointing this out - this is actually due to your theme having HTML styled white. So our app naturally took those styles to match your theme :D You should have gotten in touch with us via live chat! We'd change it in 5min - as a matter of fact we've already done that. Have a look. I'd appreciate if you could adjust the review, given our prompt response :)

July 3, 2023

Nick from support helped me very quickly with an issue I was having.
Thanks! He got me up and running in no time.

Sat Shopper
Australia
About 1 month using the app
Opinew replied December 4, 2023

Hi there,

We're thrilled to hear that Nick from our support team was able to assist you promptly and effectively. Your feedback reinforces the importance we place on providing top-notch service to all our customers. It's great to hear that you're now up and running without a hitch!

We appreciate the 5-star rating and the kind words, and thank you for taking the time to leave this review. Your feedback helps us maintain the quality of our assistance.

4-star review with some criticism. Kind regards,

The Opinew Team

June 11, 2022

They respond quickly and get issues resolved quickly.
It makes reviews look better and more legitimate.

Morale Style Boutique
United States
About 1 month using the app
Opinew replied June 16, 2022

Hi there,

We are glad you are happy with Opinew and we appreciate your feedback.
Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

If you need anything in the future, please reach out to our Live Chat support and we'll be happy to help.

Customer Success Team | Opinew