Reviews (599)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants appreciate this app for boosting conversion rates and building trust through authentic reviews. It's valued for importing reviews from Amazon and eBay, enhancing social proof. The user-friendly interface integrates well with store branding. Key features like automatic discount codes for reviewers and public replies are praised. Seamless Shopify integration and responsive support are highlighted for optimizing the review system and increasing sales.
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I have been using the Opinew review app, and I’m honestly disappointed. On the free plan, each product is limited to only 6 reviews, and I couldn’t find any easy option to increase this number. I expected to be able to display more reviews per product, but there seems to be no setting or configuration to adjust it. I hope they improve this limit, because collecting reviews is crucial for building trust in our products.
The support staff was good
Thank you for your positive review! We're thrilled to hear that you had a good experience with our support staff. Your feedback is important to us, and we appreciate you taking the time to share it. If you have any more thoughts or need assistance in the future, feel free to reach out.
Best regards,
The Opinew Team
Opinew is a great app. I had a great on-boarding call with Paul. He was very informative and was able to tell me straight away which features I should be implementing. This app is a great asset to any Shopify store.
Excellent app! Great service! They are always available to help you with any questions or special requests and are quick!
I've now been using the app since April of 2022 and love it! The support team are very responsive and the app itself really adds value to my site.
Thank you so much for your wonderful review! We're thrilled to hear that you've been enjoying the Opinew app since April 2022 and that our support team has been able to assist you promptly with your questions and requests. It’s fantastic to know that you find our app valuable for your site. Your feedback is incredibly important to us, and we appreciate you taking the time to share your experience.
Best regards,
The Opinew Team
Awesome customer service. We spoke to few rep and we had the best customer service experience with Segmedina. She was willing to listen and very prompt at getting issues fixed.
The app itself is amazing. Just make sure you turn the auto sync off if you do not want your import credit to run out quickly as that can get expensive. The app dashboard is VERY easy to use. Importing reviews is a breeze. I HIGHLY recommend Opinew.
Hi,
On behalf of all the team, thank you so much for leaving us an amazing review!
Our mission is to always bring the best user experiences with Opinew and our support team. We are delighted to hear you are satisfied with our service!
We will continue to improve Opinew and assist you on your journey to create a strong & trusted business.
Have a wonderful day!
Customer Success Team | Opinew
Most excellent app. We were able to migrate all our reviews from Woocommerce to Shopify with very little effort. And very happy with the Opinew Dashboard as it's intuitive and easy to use. Front end looks great too. Oh, and I contacted support today and they were very helpful (thanks Romana!). Continue to receive top support from Lisa and Danna!
We're thrilled to hear that you're finding our app excellent and that our migration feature worked seamlessly for your transition from WooCommerce to Shopify! We put a lot of thought into keeping our dashboard user-friendly, so we appreciate your recognition of this. It's great to hear that our support team, especially Romana, was very helpful.
Your insights are truly valued and we will continue working hard to provide an intuitive, easy-to-use product and top-notch support service.
Many thanks,
The Opinew Team
We've been really impressed with the Opinew app and, more importantly, the team behind it. From the initial setup to ongoing customizations, their support has been nothing short of excellent. They worked closely with us to make sure the app integrated seamlessly with our store and have continued to help us tailor features to meet our evolving needs. It's rare to find a team this responsive and invested in your success. Highly recommend Opinew if you're looking for a powerful, flexible review solution with top-notch support.
Great app with a great team!
I only wish they had a more though out system for importing reviews when you need a lot of them but they were quick to help out and adapt to our needs when asked and that more than made up for it!
This app is very easy to use as a reviews app. We have used this app for years and it has been very helpful. Customer service is nice and helpful as well.
Thank you so much for your review! We are glad that you are happy with our app, and will continue to make improvements so that your experience becomes even better. Best regards from Opinew team!
I mainly wanted this app to import our Amazon reviews. They imported fine, but I had a problem publishing them to the pages. I used their chat support and Vatsal fixed the problem for me very quickly. Very happy. Thanks Vatsal.