Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 31, 2016

Works superb! Exactly what we're looking for.

Ttin
Singapore
19 days using the app
Edited July 9, 2020

I have had to delete the app IMMEDIATELY because today when I visit my site I can't even view my site! It says: Please whitelist photolock.io from Tracking Protection to view our site. It never happened before. So I don't know what's happened? But I have to delete it in order to be able to view my site again. But after deleting it, I still can't view my site?! Someone needs to look into this since it prevents people from viewing my site, and I could lose money! I have even tried to view my site from different devices and browsers, but I still see the same message.

But it never happened before until today?!

Sparkly Dolls
United Kingdom
9 months using the app
Pasilobus replied July 9, 2020

You have Browser tracking detection enabled in your Photolock settings. It is not an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after.

You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.

October 25, 2016

Fantastic app! What I really like about this is that you can lock the photos without disabling 'right click' entirely, which is a massive plus. As a company we can't express how stressful having our product photos stolen is, so thank you so much for creating this app.

Mango Tree Knobs
United Kingdom
18 days using the app
July 9, 2020

As per last few reviews - "Please whitelist photolock.io domain from Tracking Protection to view our site" error message and blank website. We have 200+ sessions an hour so this is a defo non excusable.

Worse - I have told this app about this message a month ago that kept appearing randomly, so could have fixed. Why at all have such a feature, who would use it?

if you have same problem go and delete from theme.liquid. {% include 'photolock' %}

App not accessible from apps, support not available

INSTRUMENT FURNITURE
United Kingdom
9 months using the app
Pasilobus replied July 9, 2020

You have Browser tracking detection enabled in your Photolock settings. It is not an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after.

Since this feature blocked you from entering your site, that means your browser blocks tracking. Shopify's current system does not work with browsers that blocks tracking, so that's why you could not login to the app. You may want to try with a different browser. Safari is known to block apps during authentication.

You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.

March 20, 2017

Love the app. Works for what I need. Does not let anyone download pics from my website.

Thank you guys!

Nubia Jewelry
Portugal
17 days using the app
April 9, 2017

Really nice App. The lock is working fine. BUT: on certain devices / browsers, you still can copy pics via drag and drop. Thats not so sweet.
With best regards, Feldschmiede!
www.feld-schmiede.com

Subkutan
Germany
9 months using the app
April 14, 2017

Works excellent! Customer service is fantastic in their replies.

Babynatureco
Singapore
14 days using the app
Edited March 7, 2018

Originally gave this 3 stars due to the fact I was having issues, but not anymore. I'm an Artist who posts original artwork and love the idea of my images being locked. I love all the features and feel this is worth the price. also, would love to see the Watermark feature. 4 stars for now but 5 when they finally come out with the watermark feature.

Bertone
United States
6 months using the app
Edited June 28, 2018

2nd Review - I loved the app. but in June, 2018, I was informed the app. price was going to increase from $5 to $12 which is a huge increase and unwarranted. I would not have minded a small increase but this is ridiculous when there are other apps that will do the same for a small price of $1.99.

I wrote the following review in Oct. 2017.
1st Review in Oct. 2017 - Great app - I am so glad that I found it to avoid copying of my photos which people have done over many, many years.

Midnight Glamour Shop
United States
10 months using the app
July 9, 2020

I too had the error "Please whitelist photolock.io domain from Tracking Protection to view our site". The entire photlock.io site was down yesterday - coincidence???????

Being Co.
Australia
5 months using the app
Pasilobus replied July 9, 2020

You have Browser tracking detection enabled in your Photolock settings. It is not an error but a feature of the app that blocks users that use browsers which prevents apps to load. It is not turned on by default, so you must have enabled it after.

Since this feature blocked you from entering your site, that means your browser blocks tracking. Shopify's current system does not work with browsers that blocks tracking, so that's why you could not login to the app. You may want to try with a different browser. Safari is known to block apps during authentication.

You can learn more about features in our help center. We also reply all questions within 24 hours, so feel free to reach out anytime.