Overall rating
4.2
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 13% of ratings are 1 stars
October 17, 2017

Setup was quick and hassle-free, I haven't heard a peep since I've used it and I take that as a great sign that it's working well!

Sticks Inc
United States
8 days using the app
March 1, 2017

My understanding is that you can't fright click or have screen shot of items, however people are still being able to screen shot my products and send them to me asking questions.

Jimi Official
Australia
7 months using the app
October 12, 2016

Dear
Its not lock picture as you say any one can
download picture easy when you open picture you can easy save it to computer before complete opening
I not happy with that
Thanks

Sireenstore
Canada
3 months using the app
June 10, 2016

This app is an absolute necessity for our store www.collectionearth.com

Collection Earth
United States
5 days using the app
Edited June 17, 2017

Does as it says on the tin & more!

We started noticing our competitors stealing our images & other data. This app was precisely what we needed.

For $5 a month, use it!

To make 5 stars:
- Faster loading
- Another new similar app shows a custom menu on right click (e.g. Follow Us on IG, Contact, etc.). Neat idea that would be good to see implemented.

Otherwise, fantastic!

A Better Quest
United Kingdom
3 months using the app
February 28, 2018

Photolock works as advertised. My only issue is that there doesn't seem to be any way to prevent screenshots from stealing our images.

If you could figure that one out, you would win everything.

Thanks,

Jim

Stirring Images
Canada
2 months using the app
August 2, 2019

It is good, But if to lock the text to protect your descriptions, it will also stop customers copying discount codes.

GemArt™ Shop
United Kingdom
25 days using the app
July 17, 2016

Works well on the website (5 stars). But the stock photo can still be copied from Google images (not secure from web search image collection)

The Crimson Closet
Australia
19 days using the app
February 4, 2020

1. Be aware the free trail is only available for the US$1 plan, if you switch to other plans, you will be charged.
2. I switched to the US$12 plan to check how the watermark looks like and it looks horrible in my opinion, there is a long OPAQUE bar which has same width as your picture and so it covers like 10% of your picture.
3. I contacted the team to see if they can have the bar removed or have the option to choose transparent color for the bar so there is only text on my picture. They told me they will have it done in few days, so I waited and stayed with the US$12 plan even though I am not using it. I waited for 2 weeks and sent them few emails in the meantime to see if they can provide any updates and they never replied to any of my emails.
4. So, altogether I feel like this is a scam, it was advertised with a 7 days trial, but it's for US$1 plan only, once I upgraded to US$12 plan, they just made me wait and wait and so if I forget to remove the app, they will charge me US$12 for every other months.
5. FYI, This app will slow down the loading of your website.

MiniatureSweet | Kawaii Resin Crafts | Decoden Cabochons Supplies | Jewelry Making
Hong Kong SAR
16 days using the app
Pasilobus replied February 4, 2020

Hello,

The free trial is only available when you install the app for the first time. If you switch plans and upgrade, you will be charged.

You can customize look and feel and change colors for Watermark in settings. Contact our support for assistance.

Photolock is a super lightweight app. If you are experiencing slowness, it must be related to something else on your site.

Thanks for trying Photolock!

Edited July 15, 2021

Update: I have contacted support as you requested to do and no response. This has been a problem from the start no one answers support emails sent in from pasilobus contact support page. I have had a lot of trouble using this app as it keeps my customers from being able to interact with the website and I even got a lot of blank screens after testing chat and other forms on the website. I have removed the code from the website and would like a refund as I have only had it for a week or so. Please reply with how to get a refund as I will leave the app on my store until you tell me what to do as others tell me they can't give a refund once removed. I bought through you not Shopify. Paid for 1 yr. $100.00

Coastal Gifts Inc
United States
12 days using the app
Pasilobus replied July 15, 2021

UPDATE 2: Our team has reported that the refund request has been processed. Let us know if you need more assistance. Always here to help.

UPDATE 1: We can confirm that our support team has already replied to your request prior to this review and offered assistance. Please check your spam folder if you have not received any response.

REPLY:
If you want to discontinue your subscription, please contact our support team.

All of the locks are really effective. Please refer to our guide for best practices on understanding the consequences of each lock and determining the optimum combination for your organization. Not all websites require premium-level security.

We are always here to assist you in making your decision.