Alpaca Local Pickup & Delivery

Alpaca Local Pickup & Delivery | Reviews

by Alumworks

Multi-location click and collect & scheduling for retail shops

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    95% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    2% of ratings are 2 stars
  • 1 of 5 stars
    2% of ratings are 1 stars

All reviews

1 - 10 of 42 reviews

Plain Vanilla Online

Great app. We tested about 4-5 pickup delivery apps and finally decided on Alpaca. We love the UI and the flexibility it gave us despite our very complicated operational requirements. Though there were a couple of hiccups here and there, the support given was great! We even had a few calls with the team (we spoke to Ryan & Joshua) and they were extremely patient in listening to our requirements and recommending the best way forward. Keep up the great work!

The Greene Grape

Phenomenal control of delivery and pickup services through this app. We have multiple delivery and pickup schedules we need to maintain for different departments and products, and with Alpaca that's possible. Being able to cap orders per window, black out holidays or even daily breaks, and drill down schedules so finely they can apply to a single product are all amazing features. Plus, the customer service is great!

Frankie Shop Europe

Absolutely love the flexibility and custom of the app! Ryan and the team are always extra helpful and keen to improve the app based on our Feedback. This is the most advanced local delivery/pick-up app you can find for Shopify!

Indian Head Firewood

The guys at Alpaca went above and beyond helping me integrate into my store. Was having trouble creating a dynamic checkout experience based on the needs of my customers and with Alpaca working in the back end, the customer now can easily select which shipping method they need based on the criteria that I set. Would highly recommend this app and the team to other customers.

Small Town Goods Co

If you're looking for an app to do local pickup or delivery this is it. We needed more functionality than what Shopify provides you and alpaca did exactly what we wanted it to. Works easily out of the gate and is customizable to what you need even if you dont know what you're doing. Excellent customer service on top of that makes this a must have app for anyone running a store.

Built Bar

The customer service team is awesome! I would recommend this app because the CS team has your back.


Cannot recommend the alpaca app enough. It allows us to offer a really seamless and sophisticated pickup/local delivery service for our customers and the customer support is above and beyond.

Great Sox

Great app but even better customer support. They were very quick to reply and solve my issues. I highly recommend Alpaca for anyone who wants to offer pickup in their Shopify store.

Plant Goals

This app has been a fantastic tool for us, especially during the rolling lockdowns we have faced. The customer support is absolutely fantastic and VERY quick. We truly appreciate all their help and we always recommend this app to others!


We have tested many similar apps, and although Alpaca is a bit more pricey than some of it competitors, we came to the conclusion that it is superior:
-Very configurable.
-Great admin interface.
-Works with multi-language websites (did not work with several other similar apps)
-Friendly, efficient and fast support.

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