Reviews (2,561)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its significant impact on SEO performance and ease of use, especially for newcomers. It features a user-friendly interface, automates SEO tasks, and provides detailed, actionable insights to enhance search engine visibility. The Quick Start Service offers personalized SEO guidance, and the customer support is noted for its responsiveness and effectiveness. Regular updates keep the app current with SEO trends.

July 30, 2017

Already being knowledgeable in SEO, it was great to find an app that works as well as this one does. Definitely 5 stars!

Aegeanmarble
United States
5 months using the app
April 27, 2016

Great app. Helped me out quickly and easily.

Outerbankscrafts
United States
5 months using the app
August 25, 2018

Wow!! This app is amazing. I'm new to SEO so the way this app identifies weaknesses and walks you through a fix is a god send. Don't have to learn to manually manipulate and test code. The amount of time I've saved since installing this app is phenomenal. Had I known of this app sooner, I could probably enjoy some time off!!

Yourturnkeystore 243
Canada
5 months using the app
September 22, 2016

I'm using the free version for my store www.entornobano.com and it shwed me some pretty valuable information

Entorno Bano
Spain
5 months using the app
March 3, 2022

GREAT EXPLANATION GREAT OUTCOME THANK YOU IT REALLY HELPED ME NAVIGATE EASILY WITH CLEAR DIRECTIONS AND NO CODING EXPERIENCE

CBDORGANIC
United States
5 months using the app
Plug in Useful replied March 3, 2022

Hi there,

Your comments have been shared with our entire team at Plug in SEO. When we hear from happy customers like you, we spread the positivity around!

Hope to serve you again soon.

Best,
PIU Team

Edited September 18, 2019

They got in touch with me and fixed this issues and the job required and it appears to be working now Thank you

Rudy Project
Australia
5 months using the app
Plug in Useful replied September 16, 2019

UPDATE September 19

Hi Greg, Pleased we got this sorted out for you. Feel free to reach out to us or me directly (daniel@pluginuseful.com) at any time.

- Daniel
CEO & Founder

UPDATE September 17

Hi Greg, I've replied to your email. Aiza worked on the weekend to get the job done to meet your launch. Looking forward to hearing from you so we can get this sorted out to your satisfaction.

- Daniel
CEO & Founder

ORIGINAL

Hi Greg, I see you have installed our app Plug in SEO and have the Plus upgrade at $20/month. You've also signed up for an optional expert fix package which Aiza has been working on for you.

We've done the expert fixes on hundreds of Shopify stores. With SEO nothing is guaranteed, but most shops see a steady increase in search engine indexed pages and impressions as measured by Google Search Console.

I don't see any details about what you're not happy with with the work. Interested to hear more. I want to do whatever we can to make you happy here! I've reached out to you on email.

- Daniel
CEO & Founder

Edited July 14, 2017

Good, useful app, simple to use.
Aiza has been helpful with the set up

Poster Shed
United Kingdom
5 months using the app
September 16, 2020

Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.

CB Radio Supply
United States
5 months using the app
Plug in Useful replied September 17, 2020

Dear Lance,

We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.

We're using your feedback to make some important changes for refund requests.

I'm pleased we were able to make things better and I hope we see you again soon.

Best,
PIU Team

Edited November 5, 2018

The app is so confusing. Everything has a price. Be prepared to change ur liquid theme code ALL the time, or pay them to do it for you. This app is just a great marketing tool to get ppl to pay for their SEO services. download the app, try it free. Everything will fail the SEO test. Give you instructions on how to change everything yourself. basically re-writing the theme's liquid code yourself (good luck) or pay them to do it. services are expensive too. my website "FAILED" speed test, I could pay them ($$$$) to change this, add that, re-write this, and some other things so my website will be at a faster speed. :/ I tried doing some of the re-coding on my own as they suggested and didn't see any results or get better results from re-doing their SEO test. I've decided to uninstall the app within my 7day free trial. This is the next set of instructions I got

"If Plug in SEO Plus is currently installed in your theme note that uninstalling will mean that the page titles and meta descriptions currently being generated will no longer be. Uninstalling will change a lot of page titles and meta descriptions through your entire shop.

You will no longer have the structured data through your site that Google uses to generate enhanced listings. Broken links will no longer be tracked. You'll lose access to the Keywords checker and all of your SEO settings in the 'Your Plus Benefits' tab.

Like any SEO change this carries some risk of harming your performance on search engines."

I'm hoping I don't screw anything up since all I did was download the app, ask them to change the 1st set of code they suggest needed to be done (since I wasn't comfortable watching all the videos and changing the liquid code myself). There are too many instructions with how-to videos and blogs associated with this app. Seems easier if I could just download an app and the app does everything. Maybe no such thing exist? Whatever the case, this isn't for the novice web owner.

If you love tools with videos and blogs and lengthy how-to emails, this is the app for you. If you need something more basic, look elsewhere.

Bold Addictions™ | Jewelry & Accessories
United States
5 months using the app
January 9, 2018

Thank you Luke! Super responsive, and really helpful in explaining the changes along the way. I am not an expert in this field and am so grateful for the changes he made!

Toki Mats
United States
5 months using the app