Reviews (2,581)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective SEO guidance and user-friendly interface, ideal for beginners. The support team, including members like Pablo, Mike, and Daniel, is frequently praised for their responsiveness and helpfulness. The app's educational approach is appreciated for empowering merchants to manage their SEO effectively, leading to increased website traffic and improved search rankings. It offers a comprehensive range of easy-to-implement SEO tools and features, providing good value for money, especially with the premium options. Regular updates keep the app aligned with current SEO trends.
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Says free forever, but yet when you go to install the app, it requires you to agree to a 7 day trial and then upgrade to $20 a month...
Hopefully it works. I will see results in a few days only can wait and see. A bit hard to set up. Still getting errors
Hello - thank you so much for your feedback. You'll definitely be able to make improvements to your on-page keyword use with our app tools, but seeing an improvement in your organic search rankings will take a bit more time.
Our Customer Support team is always available to walk you through resolving any issues identified by the app, and you can also refer to our help center here: https://help.pluginuseful.com/
Please contact support about the errors you are seeing and we'll work to resolve them together.
Very bad application, l bought a few months ago and so far I have not gotten any results. No support by the developer, no contact, just a few questions to be answered, virtually after buying it you have to do the work yourself. $ 180 down the drain. Developers just speack english.
It has always said my website is 100% perfect with regards to SEO. It has never found any problems. Now the developer is spamming me about a new-and-improved "PLUG IN SEO PLUS" for $20/month. I don't get it. I understand SEO is a black art with Google constantly changing their algorithms, but how can this developer's second SEO program be any better than the first?
Terrible service as they cannot transfer changes from one theme to another as paid premium! This is totally unacceptable and it is best to totally avoid using the service pluginseo are giving. I feel like being scammed!!
We used this app for 2 days, it totally ruined our theme and we had to load a backup.... The product pages would not load correctly and the related products feature we use did not work after PLUGINSEO was installed.
They tell you what to change on the code side, we had PLUGINSEO do it for us. Even though they changed the coding their system checks still picked up the same issues
UPDATE May 15th:
Hi Roger, As discussed on email, after investigating this I can see that it was not our app that ruined your theme.
Since we don't have access to your shop I can't pinpoint what did. It must be a different app or developer. I'd be happy to help you pin down what it was: it can be confusing to diagnose issues like this! The team here has over 7 years experience with that and we won't charge you.
Daniel
CEO & Founder
ORIGINAL:
Hi Roger, Very concerned to read this. I don't see any tickets from your personal or company email about broken features.
I see you had the app installed for just under a day https://dsh.re/df378, Libby did the code install and then you asked a questioned about what happens when you uninstall which Aiza answered.
The code install takes place 100% in the HTML head of your shop. This means it does not alter anything visible on the page and it doesn't interfere with other features of your store.
I've sent you an email to get more details on this. Concerned and want to get to the bottom of it!
Daniel
CEO & Founder
Do not hire 'experts'... Spent 500$ to do nothing, they do not even know how to fixe the schema JSON.
Dear Dawid,
Thanks so much for sharing your experience with Plug in SEO. We want you to feel comfortable sharing good or bad news with us. We are sorry that your experience with our service fell short of expectations.
Upon checking we see the issue is not with our structured data. You have 3 sets of structured data. The warnings that you are getting are from the other structured data and not ours.
What we can advise is for you to get in touch with your theme developer and they will have a better understanding on how the other 2 sets of structured data works.
Cheers,
PIU Team
May 5, 2021 ... hired an »expert« via the APP ...
Communication with the customer could be much, much better!
The job was still not perfectly implemented three weeks after the guaranteed implementation time. May 6, 2021
YOU HAD ENOUGH CHANCES. Please leave me alone ...
I now have to remove unnecessary html code created by you … this job was just a waste of time and money. PLEASE LEAVE ME ALONE!!!
Hello Jürgen,
We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation.
Please email us at ricardo.hinds@sureswiftcapital.com / divya@pluginuseful.com to determine how we can provide you with a solution. We value our customers’ opinions and would like to thank you for bringing this to our attention.
Complete SCAM. Hired to do seo, didn't do 1 second of work and won't refund money. DO NOT USE. SCAM.
Apps seems to be nice. Unfortunately, the support doesnt respond to our mails and worthwhile questions.
Hi David,
Sad to hear about this.
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations.
We take pride in our customer service and see what happened. We will send you a private email to sort this out.
Best,
PIU Team