Reviews (2,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for making SEO understandable and actionable, especially for beginners. Features like automated SEO tasks and error detection are highlighted for effectively boosting website traffic and search rankings. The customer support is noted for being responsive and informative, offering personalized sessions and continuous assistance. The app also provides educational resources that empower merchants to manage their SEO independently, with a user-friendly interface enhancing its usability.
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This app reaches parts of your code that others cannot do. Simple, intuitive, easy to use interface for a SEO newbie.
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
我都没有安装就扣我的钱了，什么意思， 找人都找不到， 不知情的情况下就扣款了， 招呼都不打
Hi there!
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news.
From the day you upgraded, you have a free 14-day trial. If you don't uninstall the app you will be charged after the 14-day free trial.
The app is billed through Shopify and on your Shopify invoice, so we don't directly charge your card. Shopify charges you on the first day of your subscription to an application, so even if you cancel 2 days or even just 1 day after your 14-day free trial expired, the charge will still appear on your invoice.
Upon checking you installed June 7 and uninstalled June 23 - 2 days after your free trial expired
We have sent you a private email. Please reply and we will sort this out for you.
Best,
PIU Team
Terrible! The app does not actually work, it is just a super fancy ad so that you will pay them $500 to fix your SEO for you. I don't know why Shopify allows this, it is false advertising and they should be removed from the app store!
UPDATE September 2, 2019
Hi Maxwell, Unfortunately you haven't replied to my mail.
Installing the app and expecting us to reply to your email within 8 minutes (when you uninstalled) is not reasonable.
We reply to almost 100% of emails in detail within one working day. I feel that's very good for a small dedicated team like ours.
- Daniel
Founder & CEO
ORIGINAL
Hi Maxwell, This app is not just an ad and you do not have to pay $500 to get anything done.
We were the first free SEO app on Shopify and continue to offer a completely free version with free checks, free fix instructions and free email support.
I see you signed up for the app and requested an install on Saturday at 23:38. You sent another ticket at 23:43 and then wrote your review at 23:46.
We respond to almost all tickets within one working day Central European time. Since your install came in on Saturday Libby on support picked this up on Monday. By then you'd uninstalled and removed our access.
I'd love to get you installed and set up, and for us to help you out with whatever you need on support.
There are three options with the app:
1. completely free version, free checks, free fix instructions and free email support
2. optional Plus upgrade at $20/month for out-of-the-box SEO enhancements and more SEO tools, premium support
3. optional expert fix packages starting at $180/one-off for a human expert to fix SEO problems for you
I've reached out to you on email too.
- Daniel
CEO & Founder
Very easy to follow so far, just getting started though. I hope it helps with my simple page design. I need more tracking fields added.
Hi there,
We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.
Best,
PIU Team
This app is good at highlighting issues , unfortunately fixing these issues has not increased Google search rankings. This is the only shopify store i've had and all other platform far exceed this shopify site traffic/google seo wise. About to give up on Shopify , about a year spent working on it .. what a shame.
Great plug-in. Quick health check and easy to follow advice for resolution of issues. Underpinned by affordably priced support.
So far it is very helpful. Will rate later, after I actually see how it works for more than an hour before being ask to rate a plug in app.
love what it says it is capable of doing, just would like to ensure that it actually does what it says
We installed this app and paied for a 199$ optimization. After checking our website, the SEO expert informed me that I had to uninstall another SEO app that we were using. We chose to keep to not uninstall our app and not go futher with Plug in SEO. We got refund immediately.
Thanks, Elrick!
It makes our day to hear that we were able to provide you with 5-star service.
Best,
PIU Team
Great App don't know how i did without it A+++++
Nice APP! Quick and easy to use! Thank you