Reviews (2,585)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for making SEO understandable and actionable, especially for beginners. Features like automated SEO tasks and error detection are highlighted for effectively boosting website traffic and search rankings. The customer support is noted for being responsive and informative, offering personalized sessions and continuous assistance. The app also provides educational resources that empower merchants to manage their SEO independently, with a user-friendly interface enhancing its usability.
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très efficace, réactif, un avantage pour nos sites, facile d'utilisation je recommande cette application. j'ai aimé la facilité d'utilisation et l'avantage apporté à mon site
The bulk edits for meta descriptions and titles and the recommendations for what to correct are awesome. Instructions on how to correct the different SEO issues are very easy to follow. The app is very simple and straightforward, easy to use. Customer service is quite responsive as well.
Compared with everything else on the app, there are a couple things that I found were not as simple or easy:
1. Making the code installation automatic when the app is first installed. Although it is great that customer service can take care of it for you, it would be nice if this process was just simpler
2. It would be great if downgrading from the Plus plan to the free plan could be done without having to delete and reinstall the app.
Easy to use. Walks you through the process to help you integrate SEO into your website. I have experience in SEO but the app definitely helps to improve on the native SEO for shopify,
Hi there,
We always enjoy hearing what our customers have to say! We’re glad we could be of service and appreciate the kind words!
Thanks again for choosing Plug In SEO!
Cheers!
As a newbie in the subject of SEO, I find the app friendly but there’s defiantly room for improvements. I didn’t know how to edit the template but the help center staff were so helpful and quick in addressing the issue.
The app store description is deliberately misleading and looks as though you can access all parts of the tool as a small, new store using the free plan. After installing, I immediately found I could not use the broken link checker because it is a premium feature (among several other prominent features). Please make this more clear in your app store descriptions before price-gating your features.
Hi there,
Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news.
We are sorry that your experience with us fell short of expectations. We also want to thank you for pointing it out to us.
We're using your feedback and will update our listing and make it more clear.
Best, PIU team
This app is great for people who are learning seo. Very helpful app for beginners. Very happy with the app so far.
is helping me to understand SEO better to improve my visibility. will learn as i go and hopefully will improve
It asked me to rate the app before I even got to use it. Don't be so desprate for reviews, c'mon. I'm not doubting it's going to be a good app however because Shopify recommended it.
seems good but i do not know how to use it. I will not use it because no plus in my website. I can't rate this app
I have not had good luck with this app. It says "worthwhile to fix" however it doesn't show what needs to be fixed or any other additional information. The overall purpose of this app is to get your to spend additional money without any substantiation to support "issues that are worthwhile to fix". I remember downloading this app early on and uninstalled it because of the same issues and no support when email and requesting support. Nothing has changed.
UPDATE November 26, 2019
I haven't heard back from you on this. Support is really important to us. I can see we've replied to all of your queries within one working day- and you're on the 100% free plan with free support.
We're one of the few apps who don't play games with pricing. Our free version offers a lot of features and quality support. It has always been free with completely optional paid upgrades so we can feed our kids.
- Daniel
Founder & CEO
UPDATE November 20, 2019
Hi there, I haven't heard back from you with more details on this. We've replied to all of your emails always within one working day. I know it's a busy time of year for retailers but hoping you can take 2 minutes to update/reply.
- Daniel
CEO & Founder
ORIGINAL
Hi there, I see you installed the app back in September. You emailed support on September 24th and Libby replied the same day. We didn't get a reply from you until the 26th when you said your free trial was over so it doesn't matter any longer.
The only other mail we have from you was yesterday on Sunday the 17th November around the time of this review.
I'd love to help you out. I can't see in your messages what you're looking for from support. I've emailed you to see how we can help. If you're on free or the optional paid upgrade we respond to almost all queries within one working day Monday - Friday.
Looking forward to hearing from you.
- Daniel
Founder & CEO