Reviews (2,561)

Overall rating
4.6
Counts per rating level
  • 82% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its significant impact on SEO performance and ease of use, especially for newcomers. It features a user-friendly interface, automates SEO tasks, and provides detailed, actionable insights to enhance search engine visibility. The Quick Start Service offers personalized SEO guidance, and the customer support is noted for its responsiveness and effectiveness. Regular updates keep the app current with SEO trends.

Edited March 13, 2022

We purchased the "Premium SEO Package" on Feb 19, 2022. Our website has over 100 products. We understood that in this package they will only do 10 products and that's fine. But even so in these 10 products they did not do Product Meta Title, Product SEO descriptions and Alt Image Text. Then they gave us 10 suggestions for Product H2 Subheadings and they had used a few of them for the 10 products ...

WORLDTIMER
Hong Kong SAR
6 months using the app
Plug in Useful replied March 8, 2022

--UPDATE--

Hi Henry,

Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We strive to provide the best experience we can for our ...

May 31, 2016

Does not Work anymore. Made 2 attempts to Contact support/Developer No reply Speed Check dont Work and Also Blog Check. Dont Bother theirs other apps to use that have more Features that actually Work

Corvette Solution
United States
6 months using the app
September 16, 2020

Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.

CB Radio Supply
United States
5 months using the app
Plug in Useful replied September 17, 2020

Dear Lance,

We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you ...

Edited November 5, 2018

The app is so confusing. Everything has a price. Be prepared to change ur liquid theme code ALL the time, or pay them to do it for you. This app is just a great marketing tool to get ppl to pay for their SEO services. download the app, try it free. Everything will fail the SEO test. Give you instructions on how to change everything yourself. basically re-writing the theme's liquid code yourself ( ...

Bold Addictions™ | Jewelry & Accessories
United States
5 months using the app
April 10, 2022

Péssimo! Paga-se para ter acesso às ferramentas de forma manual e pouco intuitiva! Paguei a subscrição na expectativa que teria acesso a outras ferramentas 1 hora após estava a removê-la! $30 para o lixo!

Pacifique Sud
Portugal
5 months using the app
Plug in Useful replied April 10, 2022

Hi Geral,

We are sorry to hear about your disappointing experience with our app Plug in SEO.

Plug in SEO Plus and Pro plan gives you a bunch of automatic SEO improvements to ...

Edited November 6, 2021

You have charged me a fee of 20 dollars when you start the trial period you offer, it does not seem honest to charge without offering all the accurate information, I am not enjoying your service but the charge is done. It's not a good practice to attract customers, I think. I will certainly not use this app again.

Tienda Animal Luna y Copito
Spain
5 months using the app
March 29, 2021

This company is a total rip off. They suck at communication and no once they bothered to help. All I got was a standard message that someone will communicate with me, etc..... They never did,... I even bothered to purchase the extra plan so they could go on my store and fix it but nothing... Took my money and didnt do the work..... I am going to dispute this with my bank

ACS Products Plus
United States
4 months using the app
Plug in Useful replied March 29, 2021

**Update:

Hi Vanessa,

Upon checking, our SEO expert and Project Manager were both trying to reach you and also sent follow-up messages last Feb 23, 26 & March 2, 9, 2021.

...

Edited February 26, 2021

Absolutely horrible customer service and SEO paid work. I paid for their "Complete $270 SEO Package". After 2 months of them saying they are having email and messenger problems and not receiving messages, having technical difficulties, tech problems, ect. I canceled the job and deleted the App. Stay away.

Discount E-Nails
United States
4 months using the app
July 19, 2017

Do not purchase anything, this app is not helpful and even though they tried - they ended up messing up my storefront.

Yourturnkeystore 102
United States
4 months using the app
June 11, 2017

Installed the free plugin SEO app in Shopify and this month I get a charge for $20. Very misleading and upgraded app was not installed or requested. Will be disputing these charges... This should be fun. Don't waste your time installing unless you want to pay $20 a month for this free app lol.

Blacksandenterprises
Canada
4 months using the app