Reviews (2,581)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective SEO guidance and user-friendly interface, ideal for beginners. The support team, including members like Pablo, Mike, and Daniel, is frequently praised for their responsiveness and helpfulness. The app's educational approach is appreciated for empowering merchants to manage their SEO effectively, leading to increased website traffic and improved search rankings. It offers a comprehensive range of easy-to-implement SEO tools and features, providing good value for money, especially with the premium options. Regular updates keep the app aligned with current SEO trends.
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We purchased the "Premium SEO Package" on Feb 19, 2022. Our website has over 100 products. We understood that in this package they will only do 10 products and that's fine. But even so in these 10 products they did not do Product Meta Title, Product SEO descriptions and Alt Image Text. Then they gave us 10 suggestions for Product H2 Subheadings and they had used a few of them for the 10 products they did. Since we have over 100 products, we then asked them to give us a few more suggestions. Today is March 14 and they have not replied us at all until now. So we suggest not to buy any additional package from this company. Maybe you hire an expert to help you is cheaper and we are sure "BETTER"!!
--UPDATE--
Hi Henry,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. We strive to provide the best experience we can for our customers.
Please feel free to reach out to our Project Manager with any further comments, concerns, or suggestions you have so that we can make your experience a better one.
We would love to make things right if you could give us another chance.
Best Wishes,
PIU Team
------
Hi Henry!
Just wanted to let you know how much your review means to us, thank you for your kind words. We’re grateful that we had the opportunity to serve you.
Best,
PIU Team
Does not Work anymore. Made 2 attempts to Contact support/Developer No reply Speed Check dont Work and Also Blog Check. Dont Bother theirs other apps to use that have more Features that actually Work
Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.
Dear Lance,
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
We're using your feedback to make some important changes for refund requests.
I'm pleased we were able to make things better and I hope we see you again soon.
Best,
PIU Team
The app is so confusing. Everything has a price. Be prepared to change ur liquid theme code ALL the time, or pay them to do it for you. This app is just a great marketing tool to get ppl to pay for their SEO services. download the app, try it free. Everything will fail the SEO test. Give you instructions on how to change everything yourself. basically re-writing the theme's liquid code yourself (good luck) or pay them to do it. services are expensive too. my website "FAILED" speed test, I could pay them ($$$$) to change this, add that, re-write this, and some other things so my website will be at a faster speed. :/ I tried doing some of the re-coding on my own as they suggested and didn't see any results or get better results from re-doing their SEO test. I've decided to uninstall the app within my 7day free trial. This is the next set of instructions I got
"If Plug in SEO Plus is currently installed in your theme note that uninstalling will mean that the page titles and meta descriptions currently being generated will no longer be. Uninstalling will change a lot of page titles and meta descriptions through your entire shop.
You will no longer have the structured data through your site that Google uses to generate enhanced listings. Broken links will no longer be tracked. You'll lose access to the Keywords checker and all of your SEO settings in the 'Your Plus Benefits' tab.
Like any SEO change this carries some risk of harming your performance on search engines."
I'm hoping I don't screw anything up since all I did was download the app, ask them to change the 1st set of code they suggest needed to be done (since I wasn't comfortable watching all the videos and changing the liquid code myself). There are too many instructions with how-to videos and blogs associated with this app. Seems easier if I could just download an app and the app does everything. Maybe no such thing exist? Whatever the case, this isn't for the novice web owner.
If you love tools with videos and blogs and lengthy how-to emails, this is the app for you. If you need something more basic, look elsewhere.
Péssimo! Paga-se para ter acesso às ferramentas de forma manual e pouco intuitiva! Paguei a subscrição na expectativa que teria acesso a outras ferramentas 1 hora após estava a removê-la! $30 para o lixo!
Hi Geral,
We are sorry to hear about your disappointing experience with our app Plug in SEO.
Plug in SEO Plus and Pro plan gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward.
If you're looking for something more like a done-for-you service, we offer SEO fix packages where the expert will go in, fix the SEO issues, and optimize your shop.
Our SEO fix jobs and Plug in SEO Plus monthly options are completely separate and optional but very complementary to each other. A lot of customers start out with Plug in SEO and then purchase one-off fix packages if they need more help in specific areas.
Best,
PIU Team
You have charged me a fee of 20 dollars when you start the trial period you offer, it does not seem honest to charge without offering all the accurate information, I am not enjoying your service but the charge is done. It's not a good practice to attract customers, I think. I will certainly not use this app again.
This company is a total rip off. They suck at communication and no once they bothered to help. All I got was a standard message that someone will communicate with me, etc..... They never did,... I even bothered to purchase the extra plan so they could go on my store and fix it but nothing... Took my money and didnt do the work..... I am going to dispute this with my bank
**Update:
Hi Vanessa,
Upon checking, our SEO expert and Project Manager were both trying to reach you and also sent follow-up messages last Feb 23, 26 & March 2, 9, 2021.
Our expert finished writing the specs/mock-up for your store. And is just waiting for your approval.
You may directly email us at seoexpert@pluginuseful or our project manager ~ divya@pluginuseful.com
We look forward to hearing from you.
Best,
PIU TEAM
Absolutely horrible customer service and SEO paid work. I paid for their "Complete $270 SEO Package". After 2 months of them saying they are having email and messenger problems and not receiving messages, having technical difficulties, tech problems, ect. I canceled the job and deleted the App. Stay away.
Do not purchase anything, this app is not helpful and even though they tried - they ended up messing up my storefront.
Installed the free plugin SEO app in Shopify and this month I get a charge for $20. Very misleading and upgraded app was not installed or requested. Will be disputing these charges... This should be fun. Don't waste your time installing unless you want to pay $20 a month for this free app lol.