Reviews (2,578)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and effective SEO tools that improve website traffic and search rankings. They highlight the exceptional customer support, especially praising team members like Mike and Libby for their responsive and informative assistance. The educational approach to SEO empowers merchants to manage their SEO effectively, and the managed SEO program is noted for its comprehensive support. Merchants also report significant business growth due to improved website performance. Regular updates and new features keep the app current with the latest SEO trends, enhancing its value.
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Terrible app took my money and did nothing in return. Once I asked for a refund customer service went dark. No Contact.
Dear Lance,
We want you to feel comfortable sharing good or bad news with us. I'm so sorry that your experience with us fell short of expectations. I also want to thank you for giving us a chance to make things right.
We're using your feedback to make some important changes for refund requests.
I'm pleased we were able to make things better and I hope we see you again soon.
Best,
PIU Team
The app is so confusing. Everything has a price. Be prepared to change ur liquid theme code ALL the time, or pay them to do it for you. This app is just a great marketing tool to get ppl to pay for their SEO services. download the app, try it free. Everything will fail the SEO test. Give you instructions on how to change everything yourself. basically re-writing the theme's liquid code yourself (good luck) or pay them to do it. services are expensive too. my website "FAILED" speed test, I could pay them ($$$$) to change this, add that, re-write this, and some other things so my website will be at a faster speed. :/ I tried doing some of the re-coding on my own as they suggested and didn't see any results or get better results from re-doing their SEO test. I've decided to uninstall the app within my 7day free trial. This is the next set of instructions I got
"If Plug in SEO Plus is currently installed in your theme note that uninstalling will mean that the page titles and meta descriptions currently being generated will no longer be. Uninstalling will change a lot of page titles and meta descriptions through your entire shop.
You will no longer have the structured data through your site that Google uses to generate enhanced listings. Broken links will no longer be tracked. You'll lose access to the Keywords checker and all of your SEO settings in the 'Your Plus Benefits' tab.
Like any SEO change this carries some risk of harming your performance on search engines."
I'm hoping I don't screw anything up since all I did was download the app, ask them to change the 1st set of code they suggest needed to be done (since I wasn't comfortable watching all the videos and changing the liquid code myself). There are too many instructions with how-to videos and blogs associated with this app. Seems easier if I could just download an app and the app does everything. Maybe no such thing exist? Whatever the case, this isn't for the novice web owner.
If you love tools with videos and blogs and lengthy how-to emails, this is the app for you. If you need something more basic, look elsewhere.
Péssimo! Paga-se para ter acesso às ferramentas de forma manual e pouco intuitiva! Paguei a subscrição na expectativa que teria acesso a outras ferramentas 1 hora após estava a removê-la! $30 para o lixo!
Hi Geral,
We are sorry to hear about your disappointing experience with our app Plug in SEO.
Plug in SEO Plus and Pro plan gives you a bunch of automatic SEO improvements to your shop along with tools and enhancements so you can manage your SEO yourself going forward.
If you're looking for something more like a done-for-you service, we offer SEO fix packages where the expert will go in, fix the SEO issues, and optimize your shop.
Our SEO fix jobs and Plug in SEO Plus monthly options are completely separate and optional but very complementary to each other. A lot of customers start out with Plug in SEO and then purchase one-off fix packages if they need more help in specific areas.
Best,
PIU Team
You have charged me a fee of 20 dollars when you start the trial period you offer, it does not seem honest to charge without offering all the accurate information, I am not enjoying your service but the charge is done. It's not a good practice to attract customers, I think. I will certainly not use this app again.
This company is a total rip off. They suck at communication and no once they bothered to help. All I got was a standard message that someone will communicate with me, etc..... They never did,... I even bothered to purchase the extra plan so they could go on my store and fix it but nothing... Took my money and didnt do the work..... I am going to dispute this with my bank
**Update:
Hi Vanessa,
Upon checking, our SEO expert and Project Manager were both trying to reach you and also sent follow-up messages last Feb 23, 26 & March 2, 9, 2021.
Our expert finished writing the specs/mock-up for your store. And is just waiting for your approval.
You may directly email us at seoexpert@pluginuseful or our project manager ~ divya@pluginuseful.com
We look forward to hearing from you.
Best,
PIU TEAM
Absolutely horrible customer service and SEO paid work. I paid for their "Complete $270 SEO Package". After 2 months of them saying they are having email and messenger problems and not receiving messages, having technical difficulties, tech problems, ect. I canceled the job and deleted the App. Stay away.
Do not purchase anything, this app is not helpful and even though they tried - they ended up messing up my storefront.
Installed the free plugin SEO app in Shopify and this month I get a charge for $20. Very misleading and upgraded app was not installed or requested. Will be disputing these charges... This should be fun. Don't waste your time installing unless you want to pay $20 a month for this free app lol.
It's so bad I've subscribed to the $ 480 package to fix SEO but without the result just wasting money and time I would not recommend it
1st trial will know more after 3 rays