Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for creating and managing pop-ups, praising its ease of use, range of functions, and fast installation. It's particularly useful for building mailing lists and boosting conversions with features like exit intent popups. The app offers a variety of templates, customizable options, and good integrations. Merchants also commend the responsive and helpful customer support, even for those on the free plan.

December 30, 2019

I used this app to decrease our abandoned cart rate...it went from 64% to 41% over the course of 30 days. Customer support is amazing and are always willing to help! The $20/month fee has already paid for itself 3 fold. Highly Recommend!

Blue Sail Coffee Subscriptions
United States
About 1 month using the app
December 10, 2020

It took me 2 hours of web search to finally find a service that allows me to make free popups that look great and have all the functions I absolutely need (there are some paid ones that would be great too, but they are not that important to me at this point). Poptin is easy to use and has several great templates that are customisable. You can even add your own font if that's your thing (I haven't yet). And A/B testing! No other service I saw offers this! I am absolutely thrilled that I've found this app, 'cos there's so many bad popup services out there, you wouldn't believe me. Definitely recommended :)

Oh! So POP
Poland
About 1 month using the app
July 12, 2020

Prompt response from the support team. Easy to navigate, no coding required. Easy for me to quickly integrate with omnisend app.

HAR ORA 11
Singapore
About 1 month using the app
February 14, 2018

Super easy to use a great app. Helps to increase sales and also is an easier way to get customers to signup for emails.

Art Tributes
United States
About 1 month using the app
July 1, 2020

CampN Usa:
This Poptin app is Terrific... So is the outstanding support they have here...!! Especially appreciate "Nirupama's" assistance today - Thank you Ma'am... !!

CampN USA
United States
About 1 month using the app
April 4, 2023

I've tested most of the interactive signup pop-up plugins on Shopify, and this one provides the most comprehensive range of interactive signup options while also offering great design freedom for creating pop-ups that match your website's key values. Unlike other plugins, which mostly rely on default templates, this one allows for more pop-up customization.

However, there are some bugs in the plugin, especially when designing it, and it took me quite some time to create a satisfactory pop-up. But the good news is that their customer service team is always available online and able to assist with any issues you may encounter, and they are really patient. Having a responsive customer service team is rare these days, and it's one of the main reasons why I'm willing to use this plugin.

If I were to suggest some improvements, I would recommend adding more design elements, especially for the wheel of fortune feature, as well as streamlining the design interface to make it more user-friendly for new users. Overall, I highly recommend this plugin, and I think the responsive customer service team is a core competitive advantage. And I can see that they did put a lot of effort into designing this plugin.

Ulike US Shop
Hong Kong SAR
About 1 month using the app
June 23, 2020

The support is excellent - i also had to find my way first but after a little practice its pretty easy to use

THE CLEAN BEAUTY.CO
Spain
About 1 month using the app
March 10, 2022

I start from free member. Easy to use and install. Easy for starter. Great help from customer service.

Marvelous Time
China
About 1 month using the app
Edited July 9, 2019

love it.
great app and very easy to use, easy to integrate to mail software.
fast and good customer service support when needed.
5 star

helenatlvshop
Israel
About 1 month using the app
August 25, 2020

muy fácil de navegar, personalizar, tiene efectos/transiciones muy cool que puedes adecuar al estilo de tu marca

MIA PALUZZI
Mexico
About 1 month using the app