Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating engaging pop-ups with a user-friendly interface and quick setup. It offers features like cookie notifications, product add-on suggestions, and advanced targeting, including "exit intent popups" that boost conversions. The design process is simplified with a variety of templates and a drag-and-drop builder. The customer support team is praised for their quick and helpful responses. The app integrates seamlessly with Shopify and even offers a free version with high-quality templates. Merchants appreciate its simplicity, efficiency, and effectiveness in building mailing lists and encouraging customer engagement.
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Brought our speed down from a bad 47 to a terrible 23. Have to admit though, that we did not consult them about it. Anyway, not a big fan. Edit: Due to very energetic (but friendly) efforts by popt.in to make me delete this review I checked again with IT to figure out if the problem was caused on our side and my harsh feedback was unjust. As far as we could determine, the delay was caused by jQuery libraries loaded by the app, although these were already integrated in Shopify. This decision was taken by the programmers to ensure an optimal function of the popup app, but if not fixed this can lead to these awful delays.
As shop owners we had to learn the hard way, that most of the apps come at a price. You fix one thing or get a cool feature but on some end it makes something worse or even breaks a crucial function. And you will not be warned in advance. In this case Shopify flagged our bad site speed (new feature, cool!) and we digged into the potential source. This is how we found out that it was cause by the popup app. I can understand that I`m being a bit hard on these poor app developers by a crushing 1* review, but I see this as a responsibility on developers side to consider also the harming effects of their app. The popt.in team is very engaged to fix this now and this is why I gave them a second star. But still I was in a situation I didn´t want to be in in the first place.
Hi there!
Thanks for the feedback.
We wish you would contact us, we would be more than happy to help!
The app doesn't increase the load speed. Our code loads asynchronously to your website, using CDN and a very compressed code (less the 1kb).
But if there is any chance, there is an easy fix. You can read the bottom of this short article: https://help.poptin.com/article/show/113237-will-poptin-slow-my-site
Please contact us anytime and we will guide you or do it for you :)
I love this app! Yes, we have a lot of popups app here, in shopify. But this one, is so friendly and so much options there, that you must add it to your store! Easy to set up, very fun to start with. Good job!
Love this app! Has loads of great features including the add to cart trigger pop up which is fab. Support is brilliant and really quick.
Poptin was the only app I was able to find that would do popups on button trigger at a reasonable price.
The UX is also one of the best I've seen for pop-up builders. Very modern and easy to use!
I wanted to set up something to encourage sales, Poptin has worked very well and there support was fantastic. Would def recommend
Nirupama so very helpful, quick to reply and efficient when it comes to solving my problem. I love this app, thank you for the service you're providing!
The App is really easy to use with great functionality. Beautiful templates to choose from, but also fully customizable. The support was above expectation!
The great thing about this is their great customer support. They reply fast and the app is easy to use.
I use Poptin to upload a pop-up ad. The software / website is easy to use, has customer service that answers quickly and helps with any question. Fun to work with them :)
This i s a great app with nice features and fast, effective support!
Perfect for professional popups,