Reviews (388)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for creating engaging pop-ups with a user-friendly interface and quick setup. It offers features like cookie notifications, product add-on suggestions, and advanced targeting, including "exit intent popups" that boost conversions. The design process is simplified with a variety of templates and a drag-and-drop builder. The customer support team is praised for their quick and helpful responses. The app integrates seamlessly with Shopify and even offers a free version with high-quality templates. Merchants appreciate its simplicity, efficiency, and effectiveness in building mailing lists and encouraging customer engagement.
Refine
-
By rating
Poptin helped me make a pop-up banner for discount codes on my website with Shopify. It took only a little tinkering, and the design process was very easy with lots of small understandable steps. I love that the app itself does all the work of adding the code, setting triggers, and targeting different types of customers rather than making me try to figure out all the complicated bits. Using the Free version right now, for which there seem to be no current catches, but might go to the Basic paid version sometime in the future.
Great customer service! I had an issue and they helped me via the Chat option in the corner. My issue was sorted in less than half an hour. :)
I've been a web developer for over 7 years. During this time, I had to deal with customer support a lot of time on different problems. I have not met any customer support agent as willing to help as Tomer. We spent over an hour troubleshooting an issue but Tomer never gave up. Big thanks to Tomer and the entire Poptin crew!
3 stars because the free account only allows 1,000 views. Website visits count towards your 1,000 views weather the visitor sees a popup or not. So you can run through your 1,000 views in a single day and not have one single customer see a popup. It really makes this app pointless when the visitor doesn't see a popup but you are charged 1 of your 1000 views.
Very misleading. The app description implies that "branded" is included in the free option, and then once you're registered, branded is not included. It's the only reason why I wanted to give it a try - and now I've wasted my time! Buyers beware.
HI :)
Thanks for your feedback!
Please have a look again at all the plans. The free plan has branded popups, and you can see that ALL the paid plans have unbranded popups.
Automatically when you upgrade the credit is removed, which means "Unbranded". We made it clear as possible (We can't show "X" instead of "V" on Shopify's listing page).
It's very easy to use, and the customer service is prompt and helpful. Highly recommend to try this app.
I needed to create cool pop-ups for subscriptions. The interface is super savy and easy to use. Loved it ...
Great product and wonderful customer service! Their free plan is a great way to test their product on your website.
Semplice ed intuitivo, e assistenza ultra rapida che mi ha permesso di risolvere subito i problemi che avevo riscontrato!
First of all, and most importantly - the customer service is above and beyond! excellent!
the app itself is amazing, but what makes it even better is knowing u have a team behind it, that has enough patience to solve problems, give feedback and talk to u as a person, and not as a walking wallet.
super recommended!