Poptin ‑ Exit & Email Pop Ups , 380 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for creating and managing pop-ups, praising its ease of use, range of functions, and fast installation. It's particularly useful for building mailing lists and boosting conversions with features like exit intent popups. The app offers a variety of templates, customizable options, and good integrations. Merchants also commend the responsive and helpful customer support, even for those on the free plan.
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Highly recommend poptin! This app just simplifies everything you need to do, it's a life saver! everything is so neatly laid out unlike all these other apps that I tried to use before this which are hopeless.
THIS APP IS A MUST!!
Brought our speed down from a bad 47 to a terrible 23. Have to admit though, that we did not consult them about it. Anyway, not a big fan. Edit: Due to very energetic (but friendly) efforts by popt.in to make me delete this review I checked again with IT to figure out if the problem was caused on our side and my harsh feedback was unjust. As far as we could determine, the delay was caused by jQuery libraries loaded by the app, although these were already integrated in Shopify. This decision was taken by the programmers to ensure an optimal function of the popup app, but if not fixed this can lead to these awful delays.
As shop owners we had to learn the hard way, that most of the apps come at a price. You fix one thing or get a cool feature but on some end it makes something worse or even breaks a crucial function. And you will not be warned in advance. In this case Shopify flagged our bad site speed (new feature, cool!) and we digged into the potential source. This is how we found out that it was cause by the popup app. I can understand that I`m being a bit hard on these poor app developers by a crushing 1* review, but I see this as a responsibility on developers side to consider also the harming effects of their app. The popt.in team is very engaged to fix this now and this is why I gave them a second star. But still I was in a situation I didn´t want to be in in the first place.
Hi there!
Thanks for the feedback.
We wish you would contact us, we would be more than happy to help!
The app doesn't increase the load speed. Our code loads asynchronously to your website, using CDN and a very compressed code (less the 1kb).
But if there is any chance, there is an easy fix. You can read the bottom of this short article: https://help.poptin.com/article/show/113237-will-poptin-slow-my-site
Please contact us anytime and we will guide you or do it for you :)
Great customer service. Easy to make email pop ups. Easy to use interface and if you run into a problem they're there to help
App has a lot off functionality and options, esp for a free product. Once you get the hang of it, it moves along pretty quickly. Support is super - Nirupama answered every question I had quickly and was very knowledgeable and pleasant. The support alone makes this app worth your time to get to know.
I used this app for my website pop up and its going smooth, I had a minor problem but the live chat customer service Osama helped me. The service was excellent. I will highly recommend.
Easy integration. Very professional looking. The only problem is that EACH email lead is emailed to you. So, they don't have a manager for it. It would be good if they stored the emails in the app and let us download them to a CSV file. That's going to be too much work for me, so I have to give it a 4. If they provide me with a better solution, I will upgrade this review and give them a 5.
Hey! Thanks for the feedback.
You can disable the email notification anytime via the editing page of your popup, and you can also see all of your leads in the Leads tab and download them as CSV.
A great app to use with great interactive features to get attention when needed. Would recommends to anyone
Great app! Customer support replys almost immediately!
So happy that my problem was solved super fast.
tried to do "send message" pop-up, but encountered in many bugs...feel disappointed cause looks like a nice app...
its really easy to use and easy to setup all process. They provide you instant support and solution.