Post Purchase NPS Survey

Survey Form & Polls, Post-purchase Feedback-Net Promoter Score

$8.90/month. 7-day free trial.

Reviews

4.7 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    89% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    1% of ratings are 1 stars
1 review

SoundSkins | SoundSkins Global | SoundSkinsUSA

App worked for the first couple of hours, then the app dashboard would not load. I couldn't see any customer survey submissions or make any changes to the app. Deleting was the only option as you can do this from Shopify without entering the app.

Developer reply

November 11, 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate it if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.