Post Purchase NPS Survey

Survey Form & Polls, Post-purchase Feedback-Net Promoter Score

$9.90/month. 7-day free trial.
Shopify Post Purchase NPS Survey App by HulkApps

Key values section

Critical Customer Insights

Net Promoter Score takes seconds to complete and fits seamlessly into your Order Status or Checkout Page.

Customize Your Survey Form

Learn about your customers' post-purchase feedback by directly asking them where they heard about you.

Focus on Sales Channels

The data can identify high-performing sales channels to allocate more budget and effort.

Post Purchase NPS Survey

Post Purchase NPS Survey

Get to know your customers and build a better product offering with our must-have Post Purchase NPS Survey App.

What you'll do with the Post-Purchase Survey App:

  • Create an NPS survey to derive critical customer feedback
  • Get extensive attributes to personalize forms for surveys, polls, and votes
  • Calculate customer loyalty using the Net Promoter Score scale

You get all of the above plus…

  • Thank You, and Order Confirmation Page Compliance
  • Responsive across All Devices
  • Form Success Message Editor
  • Custom CSS for Advanced Customization
  • Form Submission Email Notification
  • NPS Forms without Watermark
  • Comprehensive Survey Statistics

All you have to do is:

  1. Prepare your questions: Add survey questions to Post Purchase Form using a 'Add New' button
  2. Create fantastic titles: By using the Editor, you can craft excellent titles for your survey forms
  3. Choose a form position: Place the Survey Form app across your product page or checkout page

New to this Survey Form stuff?

NPS Post Purchase Survey Form App ideally brings you the functionality to gauge the rate of customer happiness with your product offerings. Using the Net Promoter Score embedded in the customer feedback form, you can know the satisfaction level of your customers. Interestingly, our customer feedback Form app allows Shopify merchants to create numerous lists of questions suitable to their products and services that help derive metrics. The app is best designed to make referrals.

Post Purchase Feedback - why the Post Purchase Survey app?

HulkApps has created the NPS Post Purchase Survey app to improve merchants' relationships with customers. As you embed the feedback form in the checkout page or thank you page, you know one thing - your customers will consent to share their feedback. HulkApps has provided some clever attributes to make customers feel easy with feedback submission. For example, you can use emoji, star ratings, and custom fonts to rapidly submit the most accessible form of feedback. Post Purchase Survey Form App also helps develop significant marketing initiatives and build captivating promotional campaigns specific to the customer persona. Besides, use NPS data to identify trends and use them as social proof to build customer loyalty.

Here are a few considerations to build customer interaction with our NPS Survey app

  • Go to the application settings and enable it
  • Get hold of customer interaction metrics from the NPS analytics dashboard
  • Monitor customer satisfaction scores and build better initiatives to bring your customers back to your store

What else should I know?

  • Our app is GDPR compliant
  • Online Store 2.0 themes compatible

Launch date

Post Purchase NPS Survey

Post Purchase NPS Survey

Get to know your customers and build a better product offering with our must-have Post Purchase NPS Survey App.

What you'll do with the Post-Purchase Survey App:

  • Create an NPS survey to derive critical customer feedback
  • Get extensive attributes to personalize forms for surveys, polls, and votes
  • Calculate customer loyalty using the Net Promoter Score scale

You get all of the above plus…

  • Thank You, and Order Confirmation Page Compliance
  • Responsive across All Devices
  • Form Success Message Editor
  • Custom CSS for Advanced Customization
  • Form Submission Email Notification
  • NPS Forms without Watermark
  • Comprehensive Survey Statistics

All you have to do is:

  1. Prepare your questions: Add survey questions to Post Purchase Form using a 'Add New' button
  2. Create fantastic titles: By using the Editor, you can craft excellent titles for your survey forms
  3. Choose a form position: Place the Survey Form app across your product page or checkout page

New to this Survey Form stuff?

NPS Post Purchase Survey Form App ideally brings you the functionality to gauge the rate of customer happiness with your product offerings. Using the Net Promoter Score embedded in the customer feedback form, you can know the satisfaction level of your customers. Interestingly, our customer feedback Form app allows Shopify merchants to create numerous lists of questions suitable to their products and services that help derive metrics. The app is best designed to make referrals.

Post Purchase Feedback - why the Post Purchase Survey app?

HulkApps has created the NPS Post Purchase Survey app to improve merchants' relationships with customers. As you embed the feedback form in the checkout page or thank you page, you know one thing - your customers will consent to share their feedback. HulkApps has provided some clever attributes to make customers feel easy with feedback submission. For example, you can use emoji, star ratings, and custom fonts to rapidly submit the most accessible form of feedback. Post Purchase Survey Form App also helps develop significant marketing initiatives and build captivating promotional campaigns specific to the customer persona. Besides, use NPS data to identify trends and use them as social proof to build customer loyalty.

Here are a few considerations to build customer interaction with our NPS Survey app

  • Go to the application settings and enable it
  • Get hold of customer interaction metrics from the NPS analytics dashboard
  • Monitor customer satisfaction scores and build better initiatives to bring your customers back to your store

What else should I know?

  • Our app is GDPR compliant
  • Online Store 2.0 themes compatible

Launch date

Pricing 7-day free trial

See all pricing options

Pro Plan

$9.90/month

or $8.33/month billed at $99.90 once per year

  • Unlimited responses
  • White Labeled Forms (no watermarks)
  • Export responses as CSV
  • Required/Optional field
  • Survey statistics

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.6 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    88% of ratings are 5 stars
  • 4 of 5 stars
    7% of ratings are 4 stars
  • 3 of 5 stars
    3% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
    0
  • 1 of 5 stars
    3% of ratings are 1 stars

Story of Elegance

Location United Kingdom

The app rolled out a new update as I had the app since 2019 so it caused the form to stop working form February 2022. Since then, I have spent almost 2 weeks trying to get the form resolved by liaising with the team directly. I have sent over screen recordings and placed several test orders. The team refuse to follow resolutions to get it fixed. I have proposed solutions such as raising a fresh test order but they refuse to solve this. They keep blaming devices. This is the longest length of an unsolved issue with an app I have ever faced.

Wonder & Awe

My review is related to the support I just received. I ran into an issue which prevented me from saving changes, Ahmed came to the rescue and resolved the problem in a matter of minutes. I'm not able to save again. The Post Purchase survey has also been very useful for us to get valuable insight into our customers likes and dislikes.

Airpurifier.co.uk

Very good app and good support service. i have requirement for translate a part and they do it quickly

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