Reviews (113)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to manage complex shipping configurations based on weight, location, and product size. It supports localized shipping strategies with adjustable rates for different postcodes, handling surcharges, and varying weight and quantity brackets. The interface is user-friendly and integrates well with Shopify. Customer support is highlighted for its responsiveness and personalized assistance, making it a valuable tool for diverse shipping needs.

April 2, 2025

Such a great app for configuring complicated shipping rates based on weights & locations. There's a bit of work to set up rates & regions initially but after that, this app works beautifully for us! But none of this can be done without their amazing support team. There are no questions they can't answer and nothing stops them from helping us willingly. They absolutely go above & beyond to help with our problems and provide best solutions. 100% recommended!

Bendigo Pottery
Australia
About 2 years using the app
March 7, 2025

Very helpful team of experts who answer promptly and fully!

Parts4Engines
United Kingdom
12 months using the app
MicroAngel replied March 26, 2025

Appreciate you and your review, thank you for choosing us to power your shipping rates.

November 13, 2024

Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.

Go2products
United Kingdom
About 4 years using the app
MicroAngel replied March 26, 2025

Neo’s a legend, and so are you. Thanks for choosing us to power your carrier calculated shipping rates. Onwards!

January 24, 2025

Would be lost without this app (and their support - thanks Neo!)

EXALT
United Kingdom
Over 3 years using the app
MicroAngel replied March 26, 2025

Thanks for choosing us for your calculated rates!

November 14, 2024

After looking at the various options, we went with Shipping Rates by Postcode as it suited our immediate needs but looked like the further options it offered would benefit our business going forward. While the basic set-up is relatively easy to do, it is quite easy to 'miss out' some details meaning that the process didn't work as it should. The help and assistance from Neo was brilliant, he showed patience and diagnosed the problem, correcting it and seeing the transition from testing to usage through to it's happy conclusion.

Based on our experience so far, I would highly recommend this app and the support from the developer. Now that the basic implementation stage is up and working satisfactorily, I will be looking at adding some of the refinements to enable the app to work even more effectively within our despatch department.

Killer Brands
United Kingdom
3 months using the app
March 14, 2025

Great App - i had issues setting up but Neo was so helpful and patient. Would highly recommend.

UK Boston Terrier Rescue
United Kingdom
1 day using the app
September 26, 2024

Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.

Tile.co.uk
United Kingdom
Almost 3 years using the app
September 27, 2024

Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service

Wine Deals Direct | Amazing Deals on Wine Cases from Your Favourite Wine Brands
United Kingdom
About 4 years using the app
July 3, 2024

Great app - solved our problems well - very flexible and allows us to set up as many rates and zones as we need. One suggestion - a bulk editor function would be great when needing to do wide ranging rate updates!

Thermofans.com.au
Australia
9 months using the app
August 15, 2024

The post code shipping app will do all that you want it to do.

It can be a little complex initially but once you get an understanding it is great

Cleanz.co.nz
New Zealand
Over 2 years using the app