Postcode Shipping , 142 reviews
Great app! After our web manager left, we had to make some edits to this app, and the support was amazing :)
I would recommend this app. The customer service is excellent and the team is really good in trying to resolve all issues raised in a very timely manner!
I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.
We deliver items to customers in Australia and internationally. Have been using Postcode Shipping for 4 years, never had an issue. Support is always quick to respond to any queries which is great.
I didn't get any support either. They have a support web form that doesn't do anything and the chat expires before anybody answers. I'm looking elsewhere.
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.
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Hey there. Really curious to see this review coming in. We're checking to see if there's a form leading nowhere, but in the meantime please do get in touch with us at support@postcodeshipping.com. We also have a knowledge base available at your convenience here: https://support.postcodeshipping.com/
We're going to reach out directly just in case you miss this message. Please accept our apologies for the inconvenience. We're most certainly going to find and fix this issue as support as a cornerstone of our culture at Postcode Shipping.
Be well!
I can not get any support, taken money and not working. The customer support does not seem to work,
Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.
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Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to support@postcodeshipping.com so we can make sure you get the support you deserve. Apologies for any inconvenience!
Always been such a great help! A very good supportive app, questions answered super quickly! Although no one enjoys shipping haha
The support was very helpful and knowledgeable. Postcode Shipping app is easy to use and works really well within Shopify.
Very happy with both the app and the customer support. Amazing support by Larry. Fast, clear and accurate. I'm a very happy customer. If you need to set up different rates for a variety of zones and different type of products, this app works wonders. And if you face any issues with the app setting, these guys will work hard to make sure you get the result you wish. Highly recommended by me and my team! Thank you guys! Thank you Larry!
Great app and great support team! They helped me with so many questions even the ones that were not related to the app