Reviews (115)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants find this app beneficial for managing shipping logistics with complex rules based on postcodes, weights, and locations. It allows detailed customization of shipping rates, enhancing cost management and conversion rates. The app integrates seamlessly and is user-friendly, especially for UK merchants. Customer support is praised for being responsive and effective, even on weekends, contributing to the app's positive reception.
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Thanks for nothing. Every time we reached out we got no response. Expensive plugin that was basically useless to us. If you ever build another app, make sure your customers can actually export their information and work from your plugin.
Hello, I'm sorry to hear you've had a frustrating experience using Postcode Shipping.
Support is something we take really seriously so I'm particularly concerned to hear that you felt ignored when contacting us. I checked over our support tickets with you and could not find one more recent than Feb '26 which we did reply to. I've sent you a message to see if we can track down what occurred here and to see if we can help generate a CSV of your rates. This isn't available in the app but is something we can potentially generate for you.
Obviously we'd love to hear from you so that we can hopefully turn this experience into something more positive for you.
I had a bit of any issue with splitting postcodes across different areas. Used their chat facility and John came back to me in 2 to 3 minutes. Gave me a resolution with 5 minutes. Fabulous customer support. Highly recommended.
This is a great app. It allows you to manually select and build out postcode shipping rates based on visual postcode references, which is very important for us as we have a lot of areas.
You can virtually map entire countries or areas based on geographic locations where you want to ship to and their rates. It's a great tool
Postcode shipping has solved many complex shipping headaches for our store. And the customer service is first class.
Works perfectly. Superb support when required. If you have specific location shipping restrictions or weight based couriers, then this app is great. Thanks
This app is perfect for our needs and I cannot emphasise how helpful John the developer is. Seriously went over and above for our specific needs. Cannot fault this app at all.
Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service
Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.
Neo’s a legend, and so are you. Thanks for choosing us to power your carrier calculated shipping rates. Onwards!
We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend.
Couldn't live without it!
Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.
