Reviews (116)

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing shipping logistics with complex rules based on postcodes, weights, and locations. It allows detailed customization of shipping rates, enhancing cost management and conversion rates. The app integrates seamlessly and is user-friendly, especially for UK merchants. Customer support is praised for being responsive and effective, even on weekends, contributing to the app's positive reception.

April 1, 2026

I had a bit of any issue with splitting postcodes across different areas. Used their chat facility and John came back to me in 2 to 3 minutes. Gave me a resolution with 5 minutes. Fabulous customer support. Highly recommended.

Total Driveway Supplies Ltd
United Kingdom
About 12 years using the app
February 22, 2026

This is a great app. It allows you to manually select and build out postcode shipping rates based on visual postcode references, which is very important for us as we have a lot of areas.

You can virtually map entire countries or areas based on geographic locations where you want to ship to and their rates. It's a great tool

Banana Home
Australia
15 days using the app
March 19, 2026

Postcode shipping has solved many complex shipping headaches for our store. And the customer service is first class.

Star Group
Australia
8 months using the app
November 21, 2025

Works perfectly. Superb support when required. If you have specific location shipping restrictions or weight based couriers, then this app is great. Thanks

All Your Appliances
United Kingdom
About 3 years using the app
September 2, 2025

This app is perfect for our needs and I cannot emphasise how helpful John the developer is. Seriously went over and above for our specific needs. Cannot fault this app at all.

Madd Gear Aus
Australia
About 6 years using the app
September 27, 2024

Found them by happy accident! The UK is complex when it comes to Courier charges and we have different rates for different zones the further north you go! Shipping Rates is the best solution we found and sorted the complicated shipping charges! Excellent customer service

Wine Deals Direct | Amazing Deals on Wine Cases from Your Favourite Wine Brands
United Kingdom
About 4 years using the app
November 13, 2024

Had a nightmare with no shipping available on the website, got in touch with them on live chat, within 5 minutes everything working perfectly, Neo, you're amazing! keep up the good work!! love the app.

Go2products
United Kingdom
About 4 years using the app
MicroAngel replied March 26, 2025

Neo’s a legend, and so are you. Thanks for choosing us to power your carrier calculated shipping rates. Onwards!

Edited April 7, 2025

We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend.
Couldn't live without it!

GLAMSWAG
Australia
Over 3 years using the app
September 26, 2024

Used for many years now as it works well for UK sites needing to have rates based on postcode. I have a lot of different types of products which have their own delivery services which are based on weight. The app has always been the answer for me as I can combine services for different product types. When the rules become complicated the chat box is always available to help and even create/fix rules for me so not left hanging.

Tile.co.uk
United Kingdom
Almost 3 years using the app
April 2, 2025

Such a great app for configuring complicated shipping rates based on weights & locations. There's a bit of work to set up rates & regions initially but after that, this app works beautifully for us! But none of this can be done without their amazing support team. There are no questions they can't answer and nothing stops them from helping us willingly. They absolutely go above & beyond to help with our problems and provide best solutions. 100% recommended!

Bendigo Pottery
Australia
About 2 years using the app