Reviews (167)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.
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Best support and Best Shipping App. Finally found an app that met all my shipping needs and easy to use. And an Australian Business which made discussing my complexed shipping needs that much easier. The team went above and beyond with their communication and support. 100% recommend.
Above and beyond is standard for us, there is no other mode! So happy to know you’re set up and satisfied with our support. Here to help. Don’t hesitate!
One of the best decisions I made for my store.
The tool itself is amazing. Very intuitive and easy to work out.
BUT, the best bit is the awesome customer service provided by Zann.
Whenever and where ever I got stuck, Zann responded quickly and helped me through it very patiently.
I would recommend it 100% .
Give it a go!
We are in trial setup. Support has been excellent and all our questions have been answered in a timely basis.
I had to mirror a complex postcode-based shipping model for products plus integrate third-party drop-shipped merch. This worked great and when I needed it the support was superb. Definitely recommended.
Great app and really helped us sort out our shipping situation and customer service is amazing- Zann is a legend!!!!
Zann was wonderful! He called me on a Saturday!! I didn't know you had to fully type the zip code instead of using the first three digits!! I.e 73900-73999. I Had the problem fixed in minutes!
WWW.SHOPSUGARWOOD.COM
I was experiencing problems with my shipping rates being calculated incorrectly with another app and approached Zann to see if he could assist. After 2 days of assisting me and loading the New Zealand post codes for me (and fixing a few things I had done incorrectly), it is up and running! Zann really goes out of his way to help. Very happy customer!
Nadia
www.simplygifts.co.nz
Great Service, Great App. Got it all installed and set up ok (or so i thought) put i kepts having an issue preventing the shipping from updating on check out. I called the support number and they answered straight away and with in a couple of minutes it was all sorted out. was really surprised at the level of service. Thanks guys!
Such a great app with amazing support. Does everything I need it to do and without fault. Thank you :)
Great app and great support team! They helped me with so many questions even the ones that were not related to the app