Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

August 6, 2019

Amazing app and the support team are always super helpful and very fast to get back to you on any queries, could not recommend this app enough :)

Frenchic Furniture Paint
United Kingdom
2 months using the app
August 16, 2017

Postcode Shipping Extension is the only app I could find on app store to get Calculated Shipping costs based on postcodes. It is a very simple app that does the work. Zann's customer support is excellent! He responses immediately for support requests.Thank you!

Consolidatedsecuritymerchants
Australia
2 months using the app
June 21, 2017

Excellent app, and exceptional customer service. Zann went above and beyond to ensure PSE was compatible with my store. A++

Vanillagorillauk
United Kingdom
2 months using the app
March 2, 2019

I ran into a big issue on Saturday morning, (through no fault of the app) and emailed support to receive the app developer himself call me within a matter of minutes.

**Just a note for any Shopify users who upgrade their plan from yearly basic to the $79 plan, Shopify turns off your third-party calculated shipping rates which means this app stops working and customers can't checkout** Again for clarification, through NO FAULT of this app and 100% Shopify's fault!

Zann was absolutely a life saver and was able to narrow down the issue for me quite quickly and I was back up and running as quickly as shopify answered their support line.

If only all developers are able to stand by their app like Zann, I am a very greatful customer and benefit so much through this app which is a must have! Thank you Zann!

The Black Seed Co
Australia
About 2 months using the app
MicroAngel replied March 5, 2019

Thanks for the review and the kind words. I am glad we could resolve this with haste and keep you shipping.

April 13, 2017

Zann is the Man. Got my app working personally so I can deliver locally to only specific postal codes. He mentioned he will be adding more functionality, shows he is constantly updating and improving the app. Highly recommended. Download it.

Bens Goods
United States
About 2 months using the app
June 11, 2016

The app is mostly very easy to use. And any questions or issues I've run into have been addressed SUPER quickly by the developer. GREAT support and a solid app solved our shipping payment issues.

Snow Retention Warehouse
Canada
About 1 month using the app
May 21, 2019

Amazing support from Zann. App also works and function as I expect it to and will help us set different shipping rates for the future. www.fabfinds.co.uk

FabFinds
United Kingdom
About 1 month using the app
September 12, 2023

This app is nothing short of miraculous. It has breathed new life into my Shopify store. The seamless integration and intuitive features make it a breeze to use. The real magic is in the tangible results – my conversion rates have soared since I started using it.

No other app does anything similar in terms of flexibility and options for shipping - well done!

InfantBoo.com
United States
About 1 month using the app
February 27, 2019

Shopify APP developers, please take note!

We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say?
Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!

Packstore Australia
Australia
About 1 month using the app
MicroAngel replied March 5, 2019

We try our very best to keep everyone happy and the team appreciates the kind words. Thank you for taking the time to share your experience.

October 3, 2023

I have found it very hard to set up or reconfigure, once you have decided to go live if you need to change something (which you will from time to time) it is very easy to destroy your postcode setup and spend hours trying to fix it. I haven't found them to be helpful on chat either. Look elsewhere if you can, I don't tend to leave bad reviews but have to say my experience has not been great.

Fleur Studios
Australia
About 2 years using the app