Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and intuitive features, especially useful for complex shipping setups. It allows for varied shipping rates within a country and the creation of multiple shipping rules for different product sizes and rates. The app is praised for its ability to calculate shipping costs based on postcodes and manage delivery zones. Many commend the customer support for its quick response and problem-solving skills.

June 5, 2017

Great app with fantastic customer service offered by Zann. Easy to use, affordable and Zann is more than happy to help with customisations. Love this app!

Scopeuout Au
Australia
20 days using the app
Edited March 28, 2017

The developer seems responsive and willing to provide the necessary adjustment/improvements to deal with our concerns.

Basketsboards
Canada
19 days using the app
September 1, 2020

What a great app this is. Solved my issue with postcode shipping rates at ease. Very convenient, fast, and user-friendly app. You can set up shipping rates based on postcode+weight+additional rules etc. What else could you ask for..Just love it!

Frenshmo
Australia
18 days using the app
October 6, 2016

Im super impressed. Zann was responsive to all my concerns even calling Australia from United States to answer an email. Shipping can be complex part of your online offering and needs to be accurate. Postcode Shipping gives me that for my buy and hire mobility aids business. Highly recommended.

My Care Kiosk
Australia
16 days using the app
Edited April 21, 2020

Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.

Harvest Markets
Australia
16 days using the app
January 21, 2020

The Postcode Shipping Extension is worth six stars! The support you get from Zann is the best of any app I've ever used and he is a delight to work with. He explained I didn't need the Australia Post app which saved me money and walked me through how to set up the postcodes. This has paid for itself already as customers get to choose either the free pickup-instore option or the fee for their city or regional area. I wish I had added this years ago. Would recommend this app to anyone!

My Event Decor
Australia
15 days using the app
December 4, 2022

I can not get any support, taken money and not working. The customer support does not seem to work,

VetMediUK
United Kingdom
About 1 year using the app
MicroAngel replied December 12, 2022

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.

––

Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to support@postcodeshipping.com so we can make sure you get the support you deserve. Apologies for any inconvenience!

August 17, 2021

The team at Postcode were amazing with helping us set up the postcode app to our needs. highly recommend

Clear Head Drinks
New Zealand
13 days using the app
MicroAngel replied August 18, 2021

Thank you so much for taking the time to write about your experience. We’re at your service! 💪

August 7, 2016

If you're considering buying this, just do it! Zann is a champ and fully supports this app and you don't get a million spam emails as a result of installing it.

We love it!

Stencils Online
Australia
13 days using the app
October 17, 2016

Kudos to Zann! I've tried a lot of app and this one is the only app that works with what I need. Shipping rates based both on weight and location and not even other app can do it as simple as what Zann did with this app, considering that the other apps are too expensive! Even the installation is just a clicked of a button. This app is too good to be true! Plus, Zann is so responsive, I didn't even imagine that he would respond right away but HE DID. Excellent job Zann! Keep making us happy! lol :)

Mugs Sims
Philippines
11 days using the app