Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

July 19, 2022

Very useful app which has allowed our store to implement alternative shipping options and customer service is excellent

Bling Ingredients
United Kingdom
About 2 years using the app
February 9, 2021

I saw another reviewer who mentioned this app was great for anyone using DPD Local as their couriers, and I couldn't agree more. It's meant that we're now able to offer accurate rates to our customers at checkout for the various service options DPD offer. You have to spend a bit of time getting it set-up how you want, according to the different postcodes, but I found it quickly became intuitive and when I did have any questions the support team were quick to respond.

Green Gate Bio Packaging
United Kingdom
22 days using the app
June 5, 2017

Great app with fantastic customer service offered by Zann. Easy to use, affordable and Zann is more than happy to help with customisations. Love this app!

Scopeuout Au
Australia
20 days using the app
Edited March 28, 2017

The developer seems responsive and willing to provide the necessary adjustment/improvements to deal with our concerns.

Basketsboards
Canada
19 days using the app
September 1, 2020

What a great app this is. Solved my issue with postcode shipping rates at ease. Very convenient, fast, and user-friendly app. You can set up shipping rates based on postcode+weight+additional rules etc. What else could you ask for..Just love it!

Frenshmo
Australia
18 days using the app
October 6, 2016

Im super impressed. Zann was responsive to all my concerns even calling Australia from United States to answer an email. Shipping can be complex part of your online offering and needs to be accurate. Postcode Shipping gives me that for my buy and hire mobility aids business. Highly recommended.

My Care Kiosk
Australia
16 days using the app
Edited April 21, 2020

Addition's Postcode Shipping Extension is excellent. I needed an App that would let me arrange my shipping by not only postcode, but also via suburb in Australia which many others couldn't do. The Support Team contacted me within an hour of my query and had everything set up and working exactly how we needed it. Amazing customer service and a fantastic App.

Harvest Markets
Australia
16 days using the app
December 4, 2022

I can not get any support, taken money and not working. The customer support does not seem to work,

VetMediUK
United Kingdom
About 1 year using the app
MicroAngel replied December 12, 2022

Update: This issue was fixed. Support via https://support.postcodeshipping.com/ is back operational as usual. The problem was a leftover link pointing to our old support platform. Our support team has reached out -- please feel free to let us know how we can help moving forward! Thanks.

––

Hey there, not sure if you got stuck anywhere but the support team is available as usual. Please reach out to support@postcodeshipping.com so we can make sure you get the support you deserve. Apologies for any inconvenience!

August 7, 2016

If you're considering buying this, just do it! Zann is a champ and fully supports this app and you don't get a million spam emails as a result of installing it.

We love it!

Stencils Online
Australia
13 days using the app
October 17, 2016

Kudos to Zann! I've tried a lot of app and this one is the only app that works with what I need. Shipping rates based both on weight and location and not even other app can do it as simple as what Zann did with this app, considering that the other apps are too expensive! Even the installation is just a clicked of a button. This app is too good to be true! Plus, Zann is so responsive, I didn't even imagine that he would respond right away but HE DID. Excellent job Zann! Keep making us happy! lol :)

Mugs Sims
Philippines
11 days using the app