Reviews (167)

Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to create detailed shipping rules based on postcode, product size, and weight, which improves delivery management and reduces costs. It supports various shipping adjustments, making it ideal for areas with complex logistics like the UK. The app is noted for its seamless integration and user-friendly interface. Customer support is frequently praised for its responsiveness and helpfulness, enhancing the setup and operational experience for merchants.

March 26, 2019

Hi, had this installed but removed as we had to redo due to account update. When wanting to reinstall now we get a 500 server error?

Mopani Pharmacy
South Africa
6 months using the app
MicroAngel replied March 26, 2019

Thanks for the review. I noticed you also submitted a support ticket on this and I have responded to that so we can get the error resolved.

May 22, 2022

We are based in Australia and I needed an app to break down our shipments state by state and region by region. Postcode Shipping has been perfect. Works like a dream. And when I needed a little bit of help their support team got back to me within 30mins - on a weekend!

GLAMSWAG
Australia
6 months using the app
March 26, 2014

App does exactly as promised and when there was a bug, it was fixed within a couple hours. Zann does a great job with customer service and even if we need to move to something more advanced, Zann would be the guy to build it.

The Chef Shelf
United States
6 months using the app
January 26, 2021

This app allows us to ship to all parts of the UK and europe and set up discounted rates for levels of spending. It does far more than this but we dont need additional functionality. Support is always lightning fast and they have been able to assist and resolve our issues without issue. First class all and service

Fragrance Oils Direct UK
United Kingdom
5 months using the app
May 21, 2020

This app works perfectly for our store. We are based in Sydney, Australia and have quite complicated delivery zones. Support was exceptional. Highly recommend.

Wrights The Butchers
Australia
5 months using the app
March 5, 2020

This App works perfectly for my online shop! I'm based in the UK and deliver to all UK postcodes, including Northern Ireland. I also deliver to the Republic of Ireland, the Channel Islands and the Isle of Man and these areas were also straightforward to setup.

My setup is a delivery surcharge for postcode areas outside the standard UK postcode areas. The moment a customer inputs their postcode, this app automatically calculates the surcharge.

All my shipments are pallet deliveries, so I haven't got additional rules setup for different surcharges for different weight brackets for example, but this is possible and I might in the future.

To use this App, you need Carrier Calculated Shipping enabled on your Shopify store, which is standard on Advanced Shopify and Shopping Plus. If you are on a lower plan, you can contact Shopify as they can add this functionality for an extra $20 a month or if you move to a pay yearly plan it is free.

As there are many postcodes in the UK, it is time consuming to setup, but when done you are sure all your customers pay the correct surcharge. If you have any questions during the setup, the customer service from Addition is fantastic! They will not let you down.

I hope this review helps and that you will give this App from Addition a try!

Club Rattan
United Kingdom
5 months using the app
April 28, 2019

I used this app to easily set up an online store that uses our own local courier to deliver. Our shipping rates are based on distance from our bricks and mortar store. I can't recommend it enough for a simple quick solution. The support I received from Zann was the best I've encountered in my Shopify experience. He was so helpful for getting things up and running quickly, he answered all my questions and pointed me in the right direction for anything beyond the apps function. I had a very short timeframe for getting the store up and running and his help made it happen. Thanks so much Zann - you're my hero!

Azalea Flowers
Australia
4 months using the app
March 26, 2020

Excellent app, works flawlessly once set up - and for that Zann is the man, amazing service.
Highly recommended.

THE C WORD cookies
Australia
4 months using the app
April 18, 2020

I don't think I've ever had better customer service. Zann is a legend, stayed with me on his Saturday afternoon to help me out, on the phone with me, contact another app I have on my site on my behalf to get the issue solved. I hope he enjoys that well earned beer. Thanks again Zann.

The Good Bunch
Australia
4 months using the app
August 27, 2018

Absolutely perfect for my needs. Does exactly what it's supposed to & very easy to use. It's also incredibly flexible in the way it allows me to set up postcode ranges.

Customer service is fantastic, very fast and helpful replies.

Thanks Zann.

Big Red Camping
United Kingdom
4 months using the app