Security and Safety
Super super happy with Postcode Shipping Extension! I always recommend to my friends and some family members :) Helpful and also can really break down to postcodes. Thanks again Zann for all your help!
Thank you for the review and recommending the app to your network.
Fitness At Home
I have used this app for over a year, I now have it on three sites. The support I have received has been awesome! I am not very tech savvy, so it is much appreciated here! thanks again for all your help!
Thank you for the review! We are happy to hear that it is working well for your stores.
The Black Seed Co
I ran into a big issue on Saturday morning, (through no fault of the app) and emailed support to receive the app developer himself call me within a matter of minutes.
**Just a note for any Shopify users who upgrade their plan from yearly basic to the $79 plan, Shopify turns off your third-party calculated shipping rates which means this app stops working and customers can't checkout** Again for clarification, through NO FAULT of this app and 100% Shopify's fault!
Zann was absolutely a life saver and was able to narrow down the issue for me quite quickly and I was back up and running as quickly as shopify answered their support line.
If only all developers are able to stand by their app like Zann, I am a very greatful customer and benefit so much through this app which is a must have! Thank you Zann!
Thanks for the review and the kind words. I am glad we could resolve this with haste and keep you shipping.
Shopify APP developers, please take note!
We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say?
Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!
We try our very best to keep everyone happy and the team appreciates the kind words. Thank you for taking the time to share your experience.
I wanted the option to differentiate delivery options by area to match our delivery service provider and this service appears to meet our requirements. As many other reviewers have said, Zann was very helpful when I couldn't understand how to set up my different zones, and resolved the issue in minutes. Haven't gone live yet, so will update if we have any future 'real world' observations.
Bottles & Burps
Zann is SUPER responsive and the support is impeccable. This app was exactly what we needed in order to only show certain shipping options to customers in certain zip-code specific zones. Very intuitive and easy to set up and it just works!
I use this app for my online florist company. I had a wee issue trying to work out how to use suburbs over postcodes + Zann helped me so quickly + efficiently. I have been able to double my delivery radius because of this app + Zann's doing. Thank you!! www.thenesst.com
Precision Coffee Roasters
This app has been very helpful in setting up our shipping rates. We have a combination of couriers and delivery methods so having the ability to choose shipping rates based on postcode as well as weight and order value has been very useful. Excellent support, we had an issue because I'd made a mistake setting up one of our shipping rates and Zann got back to me within 10 minutes to fix it!
This app is fantastic for custom rates tables and to quickly and easily set up multiple shipping options!
Zann from Addition is second to none when it comes to customer service!
Gingerbread House Kit
Everyone has unique needs when it comes to shipping which makes it incredibly difficult to find an affordable, generic app that handles a multitude of scenarios. This is the one. It provides a lot of flexibility, but if you get stuck, the support is outstanding. Given the importance of getting shipping right, this is absolutely worth every cent.