Overall rating
4.7
Counts per rating level
  • 95% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration and intuitive features, especially useful for complex shipping setups. It allows for varied shipping rates within a country and the creation of multiple shipping rules for different product sizes and rates. The app is praised for its ability to calculate shipping costs based on postcodes and manage delivery zones. Many commend the customer support for its quick response and problem-solving skills.

March 31, 2017

I'm as guilty as the next person at not writing reviews but after the service Zann gave us it would be criminal if I didn't sing his praises. His app works a treat but what sets him apart from so many other app developers is his outstanding customer service. His email response is rapid - not generic robot auto email - real life person email! He will use skype if required. He understands your requirements. He has a LOT of patience(!) and goes out of his way to make sure you get what you need. I have no hesitation in recommending Zann and his app. Wanted to give 6 stars but couldn't find the button!

Cabin Shoes
United Kingdom
About 2 years using the app
Edited April 4, 2020

This app is great to use for my florist shop. Zann was quick to answer emails and rectify any problems I had - the continued support is great and once all set up, works really well! Thank you!

And continuing on I always get the best support as a small business owner with lots on my plate they have helped me with lots of technological things I don't understand and help to adjust the app to my business needs when i ask, I suppose I should leave something in my will to them!

Thanks so much :) Belinda

The Road Stall
Australia
About 2 years using the app
April 20, 2021

Brilliant app and the support from John has been second to none in helping me sort out all of the shipping zones. Highly reccomend.

Calvinsfreefromfoods
United Kingdom
About 2 years using the app
May 13, 2021

We struggled to find a solution for shipping based on UK postcodes and parcel weight. This app perfectly suits our requirements. When we had an issue the support was first class too. Excellent all round!

Tracmaster Ltd
United Kingdom
Almost 2 years using the app
MicroAngel replied August 18, 2021

Thank you for trusting us with your shipping rates. We’re at your service!

Edited January 17, 2024

Larry just helped me adjust the free carriage/shipping rules double quick - amazing service and good to see a company providing excellent back up as time is precious for all. Thanks!

HAITH'S
United Kingdom
Almost 2 years using the app
MicroAngel replied February 3, 2022

Thanks a lot for your review! We're honored to be part of the start of your Shopify journey! Don't hesitate to get in touch if you need anything related to shipping rates!

February 18, 2022

I've been using the Postcode shipping app for almost a year and it's been the best way for me to limit specific products to different regions across Canada. This app also allowed me to control expensive shipping costs to certain areas of the country. It can be a bit confusing to set up but the team is very responsive and helpful. Thank you!

Little Traders
Canada
Almost 2 years using the app
MicroAngel replied March 1, 2022

Thank you thank you! We're so glad to be your shipping rates partner of choice. Thanks for using Postcode Shipping for your shipping rules!

July 5, 2016

Zann is an absolute GEM! The app does exactly what we need it to do and works like a charm, but if I could give ten stars - I would. Zann was so incredibly helpful throughout the process and I can't even begin to thank him enough. Highly recommended!

Codebloom
Australia
Almost 2 years using the app
June 7, 2018

Fantastic feature to have, works perfectly and quickly. Fantastic and committed customer service. Very recommended -- I'll be using it in other shops I open in the future.

Topgrass Dk
Denmark
Almost 2 years using the app
March 20, 2020

Never have I received better service from a Shopify app developer than when dealing with Zann. He was a great help! The app was simple to use and fulfilled our purposes. We will definitely be purchasing this application moving forward!!

Macrobite
Australia
Over 1 year using the app
April 28, 2020

Great Customer Service! Additional Support was amazing - helped me get the app up and running within 30 mins. 100% recommend using!

Bar Karma X Cottage Springs
Canada
Over 1 year using the app