Kate Hill Flowers
Zann is the man. Having used his product for nearly a year now it has been nothing less than rock solid and the support is second to none. Be more like Zann.
I used this app to easily set up an online store that uses our own local courier to deliver. Our shipping rates are based on distance from our bricks and mortar store. I can't recommend it enough for a simple quick solution. The support I received from Zann was the best I've encountered in my Shopify experience. He was so helpful for getting things up and running quickly, he answered all my questions and pointed me in the right direction for anything beyond the apps function. I had a very short timeframe for getting the store up and running and his help made it happen. Thanks so much Zann - you're my hero!
Fantastic app and top-drawer customer service from Zann. I had a problem and he responded and solved it in a matter of minutes. Great stuff!
Deckz Co Ltd
The App is excellent, never had any hiccups. Whenever we have had an questions or ran into any problems because of shopify, ZANN, the app owner has always been instantly on it. Highly recommended!
This app doesnt works for basic plan...
i dont have a specific carrier and i just want locate postcodes zone in Paris.
Unable to do that with this app..
Hi, the app works with all plan types but you will need the Realtime Carrier Rates module. This is available by default on the Advanced and the Plus plans and is a restriction put in place by Shopify.
You can also get Realtime Carrier rate free of charge by switching your store to an annual billing plan.
Unfortunately you have left a 1 star review based on a platform limitation and not the functionality of the app. We would be happy to work with you to get this resolved.
You can read more about the Carrier Service requirements here - https://help.shopify.com/en/api/reference/shipping-and-fulfillment/carrierservice#requirements-for-accessing-the-carrierservice-resource
Hi, had this installed but removed as we had to redo due to account update. When wanting to reinstall now we get a 500 server error?
Thanks for the review. I noticed you also submitted a support ticket on this and I have responded to that so we can get the error resolved.
Security and Safety
Super super happy with Postcode Shipping Extension! I always recommend to my friends and some family members :) Helpful and also can really break down to postcodes. Thanks again Zann for all your help!
Thank you for the review and recommending the app to your network.
Fitness At Home
I have used this app for over a year, I now have it on three sites. The support I have received has been awesome! I am not very tech savvy, so it is much appreciated here! thanks again for all your help!
Thank you for the review! We are happy to hear that it is working well for your stores.
The Black Seed Co
I ran into a big issue on Saturday morning, (through no fault of the app) and emailed support to receive the app developer himself call me within a matter of minutes.
**Just a note for any Shopify users who upgrade their plan from yearly basic to the $79 plan, Shopify turns off your third-party calculated shipping rates which means this app stops working and customers can't checkout** Again for clarification, through NO FAULT of this app and 100% Shopify's fault!
Zann was absolutely a life saver and was able to narrow down the issue for me quite quickly and I was back up and running as quickly as shopify answered their support line.
If only all developers are able to stand by their app like Zann, I am a very greatful customer and benefit so much through this app which is a must have! Thank you Zann!
Thanks for the review and the kind words. I am glad we could resolve this with haste and keep you shipping.
Shopify APP developers, please take note!
We are currently in the process of setting up the app, although we’d like to take a moment to commend the fantastic service and support we’ve received from Zann. What an absolute delight it has been to setup this program with Him. He has been responsive, patient, knowledgeable and most importantly, attentive. Not once has he flicked us to a support page or self service video. Quick thorough answers without the tech jargon, advice relative to our situation and so much more. What else can we say?
Except that we hope all Shopify app developers could aim to be as good as these guys. Well done Zann and the Additon team!
We try our very best to keep everyone happy and the team appreciates the kind words. Thank you for taking the time to share your experience.