Reviews (111)

Overall rating
5
Counts per rating level
  • 99% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for its effective direct mail marketing and impressive ROI, with some reporting ROAS as high as 1071%. It's noted for re-engaging past customers, especially those unresponsive to emails, through targeted campaigns. The app is easy to use, integrates seamlessly with Shopify and Klaviyo, and offers professional in-house design services that adhere to brand guidelines. Customer service is highlighted for its responsiveness and helpfulness. The user-friendly dashboard allows for clear tracking of campaign results and ROI, and features like holdout groups provide valuable strategic insights.

June 12, 2023

Direct mail for a digital world. Awesome technology and service with competitive pricing come together in a powerful tool for highly targeted direct mail. PostPilot modernizes this tried and true advertising channel with a digital platform enabling personalized and rapidly deployed campaigns that support retention, retargeting and acquisition efforts based on customer behavior. Integrations with Shopify and Klaviyo allow for seamless interfacing with existing customer segmentation and digital marketing efforts. Developing and launching direct mail campaigns now takes hours and days instead of weeks and months.

felt right
United States
About 1 month using the app
November 15, 2022

We implemented this app quickly and had our first campaign out in less than a couple days. Results are starting to pour in and we love the feature of automation that helps us in our retention efforts. Highly recommend!

Glaxon
United States
About 1 month using the app
December 12, 2022

The customer service alone is worth the monthly cost! They helped me through the creation and implementation of my first campaign - designed the postcard, set up the segmentation, and launched the campaign at no extra cost. Highly recommend if you want to take your ONLINE presence OFFLINE to stand out from your competition.

Converted Carts
United States
About 1 month using the app
September 19, 2019

The creators are onto something. Another marketing avenue for reaching current and future customers. Great support and good pricing!

OTR Performance
United States
About 1 month using the app
September 19, 2022

Amazing app, concept and service. Everything worked fast and smooth. Their onboarding, design services and customer support is top notch. Our cards look great, integrate with Klaviyo and everything just works. Love PostPilot!

MANTRA Labs
United States
About 1 month using the app
November 7, 2022

We're just getting started, but the setup was super easy. Sending our first campaign was a breeze. And the approachable pricing made it a no-brainer to test the results. PostPilot makes direct mail very attainable for a small brand.

The Bitter Housewife
United States
17 days using the app
Edited October 16, 2020

I will update this review once I have my results from the first campaign, but so far I am VERY impressed. The interface is intuitive, fast, and the deep shopify integration is brilliant. I just sent 60 50% off coupon cards to my VIP purchasers of $600 or more in 2020 for $53.40. If only (1) of those post cards converts, it'll cover my entire investment 2x over. Thanks so much PostPilot, I think we will be using you a LOT in the future. - Lambertones Pickups UPDATE: 10/15/20 So far our first campaign has a 749.06% ROI. Don't waste any more time dear reader, its time to send a postcard.

LAMBERTONES, LLC
United States
13 days using the app
February 18, 2022

Super easy to install, use, and automate. A marketers dream. Not to mention the PostPilot design team knows exactly how to get you set up with campaigns that mimic your branding.

MANG
United States
7 days using the app
October 24, 2022

I heard about this service on a podcast, and I couldn't believe they integrated with Shopify and Klaviyo (two tools I use) and can send postcards to most people, even if they only have an email address! This was perfect for me. Setup was easy, but the staff was SO helpful on the creative and process to get setup. So far, highly recommended.

Just Go Travel Studios
United States
3 days using the app
March 31, 2023

Great user interface! We love this app, it is a one stop shop to handle everything. They offer great filters so you can really hone in on a target audience.

Piney Rose
United States
3 days using the app