Reviews (113)

Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its impressive return on investment, with ROAS reaching up to 51 times. It integrates smoothly with Shopify and Klaviyo, making it easy to launch campaigns and re-engage customers through direct mail. The app offers excellent customer service, professional design adhering to brand guidelines, and effective campaign management. Features include robust automation, segmentation, and support for various campaign types, helping diversify sales channels and ...

November 8, 2022

We decided to add direct mail to our marketing mix and the PostPilot team made everything extremely easy. They help set you up with optimized campaigns and then hand it off to their design team to handle the creative on the post cards (which have been awesome). Results have been great so far! I highly recommend giving them a try!

VKTRY Gear
United States
4 months using the app
September 12, 2023

Drives great results for us and lets us be highly strategic in our sending. Incredibly helpful team too!

Caddis
United States
3 months using the app
December 7, 2021

One of my favorite Shopify apps. Integrates seamlessly with Shopify and Klaviyo. The user interface is incredibly simple to use, but the result is spectacular. My ROI is fantastic, even after only my first campaign. I am utilizing both automated and one-off campaigns, and so far, I'm extremely happy with the results! Customer service is also superb.

Little Girl's Pearls
United States
3 months using the app
January 31, 2023

Our experience with PostPilot has been amazing! Their insights have been truly valuable and the quality of their customer service is impeccable. PostPilot has elevated our marketing efforts!

Inno Supps
United States
3 months using the app
February 28, 2024

PostPilot has been such an easy solution to implement and is driving immediate results with proof of incremental lift. Also has a great team of both designers and CSMs.

For Love & Lemons
United States
2 months using the app
October 5, 2022

Awesome experience working with this company. Great customer service, great designs and tons of options for campaigns. We use it for winbacks, VIP customers and even in-store events. #1 post card company hands down.

Moriartys Gem Art
United States
2 months using the app
December 13, 2022

I am thrilled to write a positive review for Post Pilot! Our experience with them has been nothing short of amazing. They have truly taken care of everything, and have proven to be an incredible addition to our marketing arsenal. We have seen a significant increase in website traffic and sales since working with Post Pilot, and we could not be happier with the results. The team at Post Pilot is ...

Haylie Pomroy
United States
2 months using the app
August 11, 2021

This is my favorite discovery of 2021. After the learning curve of getting the design uploaded (and some kind and quick help from Tom), I sent my first campaign. The cost, quality, and speed are all good. My customers were thrilled! Tom was looking out for me too and I received a 746% ROI in July! I cannot want to use this program for VIP campaigns and the Holiday Season. It's seriously marketing ...

Ardent Market
United States
About 2 months using the app
December 16, 2021

Normally, I only do reviews when I asked but I actually came here to write the review because I am so impressed! I do not have that many abandoned carts because usually by the time the customer has added their shipping address, they finish up their order. I also have an aggressive abandoned cart email and pop up program to help clean up the carts that are abandoned BUT... there are still a few ...

Nature Reflections
United States
About 2 months using the app
October 10, 2022

The customer service is fantastic! Easy to set up, clean interface and promising ROI. The art department will design for you, but we chose to design in house.

Three Tree Coffee Roasters
United States
About 2 months using the app