Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

May 3, 2022

Postscript is amazing! The team is dedicated to getting results. Can't say enough wonderful things about this app.

Comfort One Shoes
United States
8 months using the app
March 30, 2022

Porshai was speedy, super responsive and helpful with both of my questions. Great customer service once again.

Chase Design Co.
United States
8 months using the app
Edited June 15, 2021

I have loved using postscript. Super easy to navigate so far and the customer service is great!! I use this for both of my businesses and would recommend it. Postscript makes it easy to stay connected.

Magnolia Honey Boutique
United States
8 months using the app
February 2, 2021

Customer service is really great! So fast at responding! They were able to resolve my problem within the hour!

Ash + Les
United States
8 months using the app
Edited July 28, 2020

The customer service is amazing 10/10 I will definitely recommend this app to all my friends! Keep it up y'all!

TONEDDD
United States
8 months using the app
January 12, 2021

Highly recommend, Bryan was great. Dealt with some bad representatives before.. Bryan is a keeper! Thanks!

Cashin Cappers
United States
8 months using the app
December 27, 2018

This is the best app that lets me send engaging sms & mms messages to my customers. An excellent marketing tool and on a customer, by customer basis. Great and fast customer service. Great app that we definitely recommend.

Harvey Helms Beauty
United States
7 months using the app
December 22, 2022

An excellent app with fantastic customer support (thanks Taylor!). Very grateful for Postscript and this interface!

The Tea Spot
United States
7 months using the app
December 2, 2020

I accidentally deleted a keyword and Sylvia was super quick and helpful in getting it back up. Postscript has been extremely easy to use and is already bringing in revenue! The compliance and integrations are gold standard. Don't sleep on this app!

Good Fluff
United States
7 months using the app
October 7, 2022

In the first 6 months of our store being open, Postscript SMS has accounted for almost 30% of our website revenue, with only a 10% off code. We just increased 25% off, and cannot wait to see the results. Their Live Support is great for helping you get things started. Highly recommend.

Degen Health
United States
7 months using the app