Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

March 10, 2021

I have used this app for a little over a week. The app is fairly easy to understand. Something that I really LOVE is their customer support team is AMAZING and always there to help. If you have a question, they go out of their way to help. In fact, one of the employees stayed after hours to help me via phone. Highly recommend.

Lovely Roses Boutique
United States
5 months using the app
Edited October 12, 2021

The app was super easy to install and get started. Setting up keywords for customers to send back to choose their own adventure make it feel real and not a robot. Abandon cart triggers are a HUGE win. And if keywords aren't enough you can get personal, responding directly to them through the postscript app!

breaktraction
United States
5 months using the app
April 14, 2021

I love how easy it is to setup. It took me a total of 5 minutes get it up and running. The popup looks great as well.

LOLA Lamps
United States
5 months using the app
May 19, 2020

Postscript has been great so far! Their live support chat is very useful and Zev has been awesome helping me out with any questions that I may have!

Sonix
United States
5 months using the app
Edited July 2, 2021

Always great and stellar customer service experience with Postcript representatives ! Super helpful and spot on through and through! Special thanks to Michael!

Philter Labs
United States
5 months using the app
Edited September 13, 2022

I have tries so many apps and left frustrated each time. This was the first time my questions got answers direct and to the point. Taylor was patient and kind. I also had the pleasure of speaking with Sandy. She was amazing and went above and beyond. Very thankful

LaceAmor
United States
5 months using the app
October 5, 2021

Their chat support is A++. I was able to get help relatively quickly, and they answered all of my questions very thoroughly. Got help especailly from Kyler and she has been super helpful! All I can ask for is a mobile app so we can check notifcations and answer people quickly but other than that this app is great

KoKoSeoul
United States
5 months using the app
December 1, 2021

Kyler was an amazing support staff to deal with! Answered my questions promtly & with such kindness.

Nuzest NZ
New Zealand
5 months using the app
March 15, 2021

Unbelievable customer service. Response time is unreal. So far they have been able to address all my questions and concerns

BULLDOG
Canada
5 months using the app
October 25, 2021

Just started using this app and it's been great so far. The account set up team has been super great about helping me get set up, offer suggestions, and answer any questions that I have.

Sundaze Bikinis
United States
5 months using the app