Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its advanced SMS marketing tools, including automation and drip campaigns. It's praised for boosting conversion rates and revenue, and for its ethical practices in text messaging. The customer service is highly responsive, with representatives Taylor and Meg receiving special mention. Regular updates and a clear pricing model are also appreciated. It's recommended for businesses seeking to improve customer engagement via SMS.

September 18, 2021

This app has changed my life and stuff. It's a great app and a great way to keep in touch with customers. I wouldn't choose any other app to protect and babysit my customers while I'm away. The support team has been amazing. I wish I could be their friend...but I know they have a job to do. Whoever made this software is a genius.

SHOPTRAVISYEE.com
United States
About 1 month using the app
Edited July 21, 2020

The staff has a very quick response rate and are very helpful! The app has boosted my sales as well! I'd definitely recommend, it's easy to set up, use, and see results.

Flowery Units
United States
About 1 month using the app
July 25, 2022

Postscript is a beautiful and functional application; I reached out to support to help me remove a widget, and Tasia responded quickly to my request and helped me resolve my issue. The entire onboarding experience thus far has been superb and looking to continue my business relationship with Postscript. Thanks again, Tasia, for the quick and effective support.

Out of The Ordinaries
United States
About 1 month using the app
November 5, 2021

i needed some help and bre fixed the bug and was able to get it up and running! great customer service

Mai Cases
United States
About 1 month using the app
September 22, 2020

Even if the app sucked, the level of support these guys offer is beyond anything I've ever received. I'd totally give a great review on that alone. Luckily the app itself is actually amazing and I've already generated a 3X ROI on what it would cost for the paid version after 1 week on the trial. Definitely going to be fully implementing and scaling with this one!

One Million Acres
United States
About 1 month using the app
March 2, 2023

Using the free version at this time and it's been great. Seeing positive conversions for both list growth and revenue. Igor was helpful in getting me off to a good start. Chat support has been good too.

Henkaa
Canada
About 1 month using the app
February 23, 2022

Postscript ROCKS! The support team is unparalleled. Bre on the support team was beyond helpful, she went above and beyond and taught me so many new things. What I love about Postscript is they help you on the spot, they explain everything in detail whether it be with photos or videos. The Postscript marketing aspect has really helped engage my customers and they have been returning to shop way more frequently since signing up! I can't wait to see how much my business will grow with postscript!

Just Girls Boutique
United States
About 1 month using the app
August 25, 2022

Awesome technical support. We are looking forward to using this app full time and we can already see the possibilities. The flow builder is so easy.

Iconic Paw
United States
About 1 month using the app
December 30, 2020

I just started this application. So far the support team is excellent. I look forward to using the the app.

butterbykeba.com
United States
About 1 month using the app
December 10, 2021

Sherrod was VERY GREAT WITH HELPING ME. prompt responses and very attentive and patient. i look forward too using this app now

TOHcosmetics
United States
About 1 month using the app