Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its positive impact on business, including improved conversion rates and revenue. They praise its user-friendly interface, valuable features like automations and campaigns, and easy SMS subscriptions setup. The app's reliable performance and exceptional customer service, featuring a responsive support team and live chat, are also appreciated. Its transparent pricing and superior features make it a preferred choice over other SMS marketing platforms.

June 29, 2023

This app is soooo impressive. The setup and help is amazing. My onboard team of Simon and Meagan were amazing. Always there to answer questions and kept me movin' forward on set up. I had a few technical questions and D and Faith answered me immediately through chat with perfect info. So friendly and helpful! I highly recommend Postscript!

Beaducation
United States
About 1 month using the app
May 23, 2023

Really intuitive and easy to work with! I love the automations and Postscript works really well with our Shopify website.

Belong Designs
United States
About 2 months using the app
September 11, 2023

The BEST SMS software on Shopify...without a doubt. Intelligent staff with willingness to think outside the box with their partners! Couldn't recommend enough.

Portland Leather
United States
About 2 months using the app
May 30, 2023

Great app and great support team!
They helped us resolve an issue with SMS previews and kept us updated every step of the way.
The app is easy to use and the team is very helpful!

Taste Salud
United States
About 1 year using the app
May 22, 2023

Good app and great team that helps you to get onboarded. Support chat is also a big plus. We love it at Kompsos!

Kompsós
United Kingdom
6 months using the app
June 30, 2023

Absolutely fantastic customer service, Taylor is the best. Install the app - stop reading reviews. You're missing out on money.

Two Step Films
United States
About 1 month using the app
May 18, 2023

Excellent customer service, very helpful. Truly appreciate her for taking the time to help fix my issue.

It's My SOS
United States
2 months using the app
July 26, 2023

Just completed the set up, and everything is working perfectly. I had a few questions while I was getting everything figured out and the support team (live chat and email) have been exceptionally helpful. Very pleased with the move over to Postscript.

Ejis
United States
7 days using the app
May 12, 2023

Faith was very patient and amazing. Walked me through step by step. Very fast and efficient. Definitely deserves a raise!

Unleashed
United States
5 months using the app
May 22, 2023

Lightning-fast help is available with their live chat customer service. Faith's quick action allowed me to resolve a customer question in record time.

bambu
United States
About 1 month using the app