Reviews (136)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for boosting customer trust and engagement through its pop-up chat window, which has improved sales and customer service responsiveness. They find it easy to install and user-friendly, with customizable features like profile pictures, chat designs, and real-time communication options. The app also allows customization of colors, fonts, and placement to maintain website aesthetics. It is noted for its reliability and speed, and the support team is commended for being quick and helpful.

March 1, 2019

I used this app to build a chat box on my Shopify site. It was extremely easy to set up! I am sure the support will be exceptional as well!

River Valley Trading & Supply
United States
7 days using the app
April 5, 2019

My first attempt in doing it, feeling good. and would change my rating if it is not good enough. Well, just give it a try.

SparkIn Beauty
Hong Kong SAR
6 days using the app
February 24, 2019

It is very easy to install and configure. Also, you can customize this app as per your requirement. Definitely a must have app.

Offereal
India
6 days using the app
February 26, 2019

Worst customer service ever. Trying to troubleshoot with this company, and no response. Going to be uninstalling this app, thank you.

BonBon Lashes
Canada
5 days using the app
March 18, 2019

Live chat help desk is one of the most effective ways to create a positive customer experience and and create positive engagement. You need this app!

The Thing at The Place
United States
4 days using the app
Edited March 1, 2019

I will try how the benefit of this app and will back to give a five star again..........................

Thank you

Silk Road Decorative
Thailand
4 days using the app
May 24, 2019

ajudou muito minha loja. fez tudo parecer mais facil para meus clientes facilitando nas compras e na ajuda.

Vous me voy! Loja feminina de roupas, calçados e acessórios importados.
Brazil
2 days using the app
February 11, 2019

Best app for chat, easy to use and quickly, if you need som app tou your store for chat this will be the best one in the app store

RISHBI
Mexico
2 days using the app
November 18, 2018

great product. very fast and easy to install although, when testing on website there was an initial issue

The Itcoin Store
United Kingdom
2 days using the app
Edited May 26, 2019

greattttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt

CasosCases
Germany
2 days using the app