Reviews (136)

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for boosting customer trust and engagement through its pop-up chat window, which has improved sales and customer service responsiveness. They find it easy to install and user-friendly, with customizable features like profile pictures, chat designs, and real-time communication options. The app also allows customization of colors, fonts, and placement to maintain website aesthetics. It is noted for its reliability and speed, and the support team is commended for being quick and helpful.

December 30, 2018

Thanks guys for this, it's really helpful. I have not yet gotten to fully test it out but will update once I do.

Hair by 2 truths.
United States
About 13 hours using the app
January 28, 2019

Powerful chat for the moment so far so good wait and see in a while but I think it is dope ! I recommend it ! thks!

Cookecolo
France
About 7 hours using the app
Edited April 30, 2020

The app works fine as promised - but the setup is terrible, since you are hooked on your subscription until you manually cancel on the Powr website.

Tobias Røder Shop ApS
Denmark
About 6 hours using the app
POWR.io replied April 30, 2020

Dear Tobias,

So sorry this is happening for you!

Thank you so much for e-mailing us. Due to an unusually high number of incoming requests, it might take us slightly more time to process an efficient reply for you. Nevertheless, please rest assured that a member of our support team will get back to you ASAP.

March 7, 2019

Awesome. Now I can lay back and rest. It is very useful especially if you are a busy single mom. Highly recommended!

MUAEssentials
United Kingdom
About 4 hours using the app
February 17, 2019

I always have respect for free apps. This makes it so easy to communicate with customers, as I can do it from my phone at any time!

Green Straws
Canada
About 2 hours using the app
Edited April 22, 2020

Buyer beware, this app is free elsewhere, they charge you straight away even if you dont use it. Its not a good app

Underdog Vape
New Zealand
About 2 hours using the app
POWR.io replied April 22, 2020

Dear Russ,

So sorry this is happening for you!

Kindly note that 1 of our customer support agents has already reached out to you directly. Please feel free to send any questions/concerns/comments in reply to support@powr.io so that we can look into them more effectively.

February 22, 2019

Me parece muy intuitiva, recien lo he instalado y creo que aportara a la web, si megustaria que sea mas estetico!!!

Jack Northon | Official Online Store
Peru
About 1 hour using the app
February 18, 2019

Easy to install, i haven't tried it yet but it looks cool. Will edit this review later .
I still need to try it

Avrelya
Morocco
About 1 hour using the app
February 17, 2019

I love it. Easy to install no coding required. Set up was quick and it works as should. Great for a free to use app.

PellaProducts
United States
About 1 hour using the app
March 5, 2019

Not actually Facebook Messager chat, but a popout with a link to start one. Also, when you uninstall it, it doesn't fully remove it and you have to edit the code to get rid of it (after having to search their help centre to find out how)

The Shop of Many Things
United Kingdom
40 minutes using the app