Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 16% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance sales by creating urgency through countdown timers. It's praised for its easy installation, customization, and user-friendly interface. Features such as custom designs and flexible placement on the site are highlighted. The app is particularly effective on product pages and for promoting flash sales. Merchants commend the responsive customer support and the functionality of the free version. Reports of increased conversion rates and sales without website slowdowns are common.

August 29, 2018

Horrible! I can't believe I was charged a whole year for this. It takes forever to load and isn't customizable enough to fit into our website. Then when I tried to get help I just got referred to their additional apps - twice.

Caley Cosmetics
United States
15 days using the app
July 24, 2019

Used the free option and it was cool as far as being able to make it fit my store. But I didn't like that big powr button right next to it. I found a better one and once I deleted it off of my store and it's popping up as a big advertisement that I can't remove it because my store doest recognize it's there. Really a pain.

Babywithme
United States
12 days using the app
POWR.io replied July 24, 2019

Thank you for taking the time to provide us with this feedback. I will let my product team know your concerns about the size of our logo on the free version. Feel free to reach back to me directly here if you wish to give us another shot on the paid version without our logo. I am happy to apply a discount and help you get it set up on your site.

Edited November 4, 2018

need to update more. It changed randomly so the best thing that they should do that everywhere it should not appear. It is visible everywhere. I don't want this cause it is not good at all.

Nymphokitty
United States
5 days using the app
Edited September 27, 2018

The design of this app is basic and it could use a touch of modern. It gets the job done if you need a simple timer. This is my honest review. Thank you.

ODDPUNK
United States
5 days using the app
Edited October 19, 2017

Check how this app looks on mobile! It works well on computer based browsers. Does not work at all on the Debut theme in iOS or Android mobile browsers - it makes your navigation disappear. I was advised by a Shopify Guru to delete app and try a different one, if I wanted to have a working countdown timer and allow people to navigate to other pages on my site.

Lashnation
United States
4 days using the app
Edited October 1, 2019

I think this is my first poor review, as I try see it from both sides, but this is by far, the WORST APP EVER! It litteraly broke down my site, first they left some coding, and when i several times asked them to remove it, they did remove it BRAVO - but also erased the rest of my index site. As for time being, I am the only one in my company with access besides Powr, and I have never coded in my entire life, so I know they have been erasing my site. Ofcause by mistake, i Understand that, but still its a f***** pain in the ass for me now, as I need to pay for a developer now. And all that for a Timer? They wont admit they erased it ofcause they dont, but they did.

So this goes out to all of you who want a simple timer. The times is fine, but do you want to keep your index/frontpage site dont install this s**** app.

Regards

**After their poor answear - here is the ticket nr. 154812 - you are totally right. I started of with my personal email (thanks for sharing it here), and now I use my business email. Since you almost ask for it, the one "helped" me is names Rea, do you want mails as well?

By the way - with full access - you do have access to index site, and you did delete both index site, and rest of your s**** coding. Ofcause my site is up running again, should I wait for you guys, starting job 5 days after writing?

The site you see now is an old version of my site, but hey you removed my index site, so its better than none.

Conclusion is the same, running from answear, have no insight on what own supporters do. Just stay away if you dont wanna end up in same situation.

Dinluksus.dk
Denmark
4 days using the app
POWR.io replied October 1, 2019

Hi there,

Thanks for writing in and apologies for this!

I looked at your account with Info@dinluksus.dk but wasn't able to find a POWr account associated with it. Looking at your website I see that you have used an account with kenneth_groenbech@yahoo.dk.

I tried to find previous tickets from both of these email addresses to figure out if our support team helped remove the app from your store but wasn't able to find any email history. If you contacted us through a different email, please send it to us so we could look into it.

Just so you know, we do not remove the index site or any of the code which is already added to your website as we do not have access to that part so any details that you could provide would help us narrow down on the issue. Also, I see that your website is still active and there is no POWr app currently installed. If you would like to remove any POWr app code from your site, please use the following help article:
https://help.powr.io/hc/en-us/articles/115006392788-How-to-uninstall-POWr-from-Shopify

Looking forward to hearing back from you.

July 4, 2017

Unresponsive, complicated to change language, JUST PLAIN CONFUSING & TIME CONSUMING!

Higherjewelry
Germany
3 days using the app
December 27, 2018

Not a good countdown timer app - with lots of tech issues.
The free plan has the biggest watermark I have ever seen, at it makes the design terrible.

On The Rugs
Denmark
2 days using the app
April 23, 2020

it dont work at all im not sure why and how they have it set up but i paid for it and cant use it............................

Pinkiee Boutique
United States
About 15 hours using the app
POWR.io replied April 23, 2020

Hi there,

So sorry this is happening for you!

Kindly write to support@powr.io directly indicating the e-mail address linked to your POWr account and/or weblink where you have a live POWr plugin installed and we'll try our best to help you. Thank you very much for your patience!

October 1, 2017

When I deleted a test countdown clock, It left a big blank spot on my website that I can't get rid of.

Strong Style Brand
United States
About 7 hours using the app