Reviews (1,452)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

February 4, 2019

exactly What i wanted, really beautiful and fulfill all needs, will recommend to everyone to use this app

lalitagiri
India
4 days using the app
July 9, 2017

I am not really satisfied with this app because the code they tell you to (paste) in the page your using to create the form is not discrete. it pops out! before the form loads onto the page and is visible for a whole 4 second split. making it look unprofessional, also if you want to place a banner, slideshow, image, or video above the form like at the top in my situation it doesn't let you. Im not code savvy and thought this would clear out that issue but it doesn't you can only place an image in the page container where you place the descripition making it low and if always goes under the form never above like i want it to, It's useless cause shopify already offers that. Also you'd think with the upgraded verision for css and js you'd be getting cool background drops for the form or a logo upload above the form, but no! all you get is gradient and those little squiggle lines, swirls, and pyrimid looking outlines in the background. I would of been happy with just being able to place a BANNER! OR FULL STRIPE above the form but not even that. also they promote a lower price than the one scratched off above it but really thats the price they charge you. The plane i chose said for 9.99 but they charged me 11.99! for nothing i wish i could get my money back.

Moneytagg 2
United States
6 days using the app
June 5, 2019

I used this app to help me make a form for my custom painting clients. I really like how easy it was to use. I just wish the form would load faster on my website. That is the only thing that is keeping me from giving it 5 stars

Lindsay Rapp Gallery
United States
6 days using the app
POWR.io replied June 5, 2019

Thanks for your review! A script is required to load our plugins, and the script will load in the order that it appears in relation to other scripts on your HTML site. In other words, it is not that the POWr plugin is slow, but rather, it is waiting on other scripts to finish loading before rendering on your site.

While we cannot control the loading speed of your plugin on your HTML site, POWr's product development team is constantly striving to make the user-experience optimal for our products, and we definitely take into account the loading speeds of our standalone plugins. As our team continues to grow, we are actively working to make POWr plugins faster for our users!

March 10, 2021

The App is great and easy to use. We can re-write every fields. The only thing is that the form is very slow to upload on my website...

Tramway Pacific
Canada
6 days using the app
July 16, 2020

Works absolutely perfect! Created custom forms with ease, and was able to customize them! One of the best apps for my store without any questions. A+++++

Michigan Metal Artwork
United States
About 4 hours using the app
Edited October 10, 2018

Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you! Thank you!

InterTrendy
United States
About 4 hours using the app
February 10, 2023

Great kind & fast support. Thank you. Let's see how the app performs now. I would recommend it. Have a good day.

Indiegrow
Colombia
About 4 hours using the app
August 13, 2021

I bought the PRO version, online customer support does not exist.
Installed on shopify, it is very slow to open, impossible to use it.
Money thrown away.

Ahimaria
Italy
4 days using the app
POWR.io replied August 13, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

August 21, 2023

The free plan is a complete waste of time. The next tier up offers some functionality - but nothing near what a basic free form plugin would normally offer. So you get funneled upward into an increasingly expensive plan with a very well hidden pathway to cancel. Frustrating and doesn't offer value for money.

Marketplace Supplies
Australia
5 days using the app
POWR.io replied August 22, 2023

Hi there!

So sorry to hear about your experience with the app.

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWR account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround.

Thank you very much for your detailed feedback&patience.

Edited March 3, 2019

Very nice easy to set up app. It helps a lot. I have just installed it and created my first Form and so far it works perfectly

trendinhand
Denmark
About 4 hours using the app