Reviews (1,447)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

February 19, 2020

Non-refundable monthly updgrades

I must have signed up for the pro version thinking it would meet my needs, within 20 minutes i decided it wouldn't and uninstalled the app.

turns out as per section 9.1 of their terms and conditions, a monthly upgrade is non refundable so they charged me for the full month anyway.

tried to speak to support about because i thought it was a reasonable request to get it refunded but was denied. would have been nice for them to clearly say non-refundable up front and center vs. burying it in the T&C.

Ivey Student Leadership Conference
Canada
12 minutes using the app
September 12, 2019

$79 a month lol that's actually insane....................................................................

Fitlete Athletica
Canada
12 minutes using the app
POWR.io replied September 12, 2019

Hey there!

Thank you for taking the time to provide us with this feedback. I would love to chat with you to see how we can provide more value for what's offer. This currently allows access to 60+ apps at that rate. Feel free to reach back to POWr support directly and we can answer any questions you may have. -Waylon W | Customer Success

June 6, 2017

After looking through the App Store for a survey app, Form Builder was the easiest solution compared to the others I installed and tried out. It had all of the functionality that I needed and made building my form so simple, with great customization abilities. If this app could get any better, I would prefer to pay a one time charge per form rather then being billed ongoing for hosting a survey on my site, and sometimes when I do a test run on the survey page, it runs slow to load which I worry will detour interested people. That aside, all is great and this is the app I would recommend as the best choice for Shopify and surveys!!

Mydeviceslice Com
United States
3 minutes using the app
October 20, 2017

Free version is great for a simple "contact me form" but Shopify already does this. Was looking for more element options than 5 in free version.

Ignite The Magic
United States
3 minutes using the app
October 11, 2016

It is not free as it claims to be. The free version is so limited that it is simply not worth the while to build a form and be faced with tonnes of restrictions.

Eliquidboutique
United Kingdom
1 minute using the app
March 8, 2016

Just installed this app yesterday, made a form in five minutes, super easy. I will be upgrading to a paid plan to get more bells and whistles, although the free plan has a lot of features, I want more so my form looks awesome. Love that it integrates with shopify.

Happy Dog Food 2
United States
February 25, 2016

good customization, user friendly, moves a little slow but best app available

Beautifuldelusions
United States
December 3, 2015

Another easy plugin to use. I like the Advanced area most.

Alice Kathleen Company
United States
March 19, 2017

This app is very intuitive. When I had a problem the app developer answered incredibly quickly and seemed genuinely concerned about my problem. I really liked that and wish him thanks. Definitely a useful app to have with a lot of support and instructions to use it easily.

Aklightingcompany
Canada
December 13, 2018

Very helpful, even in its free version. This form on my website is central to my business! Thanks very much :)

The Darling Axe
Canada