Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive design, ease of use, and customizable form templates. They appreciate its seamless integration with other platforms, automation features, and affordability. The app is praised for its performance, functionality, and the professional forms it creates. Many commend the quick and effective customer support team.

April 25, 2024

The app is great for the most part and any issues that arise can be brought to the support team. I have been helped by excellent team members of POWR such as Arlyne and Richcarde M.

My only complaint is that I have ran into a few different issues with a larger form, which is expected due to the complexity, and said issues tend to arise without user changes being the root cause.

Overall one of the better products on the market (due in part to their excellent support team).

TurkstraLumberLtd
Canada
POWR.io replied April 26, 2024

Thank you so much for such wonderdul feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with both the app and our support team.

It's always a pleasure to assist and make sure you're having the best experience possible with our apps. You're welcome to contact us again anytime for any questions, concerns or suggestions!

Edited August 24, 2023

The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.

Bowfinger Archery Inc
United States
Almost 6 years using the app
POWR.io replied August 28, 2023

Thanks a lot for your review!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!

Please note that you can edit the rating using the same link below 😊️🙏️

Edited March 28, 2018

Response gained for the app being down in my country (DNS issues). Support was fast. Happy with the app it does what it says.

Kiwipure Nz Australia
New Zealand
Over 5 years using the app
Edited August 29, 2019

I used this app to help me design a form to accept custom design request. It took a minuet, but was pretty easy once I got the hang of it.

Instructions on how to rearrange form elements could be a little more prominent.

Overall great flow.

Easy to make changes

CRYSTAL GLAM
United States
Almost 5 years using the app
January 23, 2019

The app seems to have really developed since we started using it. I like the new features and customizations.

CounterEv Furniture
United States
Over 4 years using the app
Edited November 22, 2022

Richcarde was a very helpful customer service and technical assistance agent. We are on our way to having the app design that we envisioned.

Liberty Skis
United States
Over 4 years using the app
POWR.io replied January 25, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

October 31, 2018

Great app and easy to use! Just wish there was a little more customisation available with the design options.

Milly's
United Kingdom
About 4 years using the app
Edited February 27, 2019

Confermo che è facile da usare o soprattutto in linea con il GDPR 2019
Ho appena implementato il codice nel mio ecommerce e...vediamo :)

Outlet Della Ceramica | Ceramica Outlet
Italy
Over 3 years using the app
Edited June 13, 2020

I found the Form Builder easy to use.
I want gather information on my eCommerce site without the user having to use a SUBMIT button

iBALLOONS Australia
Australia
Over 3 years using the app
POWR.io replied June 14, 2020

Hi there,

So sorry this is happening for you!

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.

January 4, 2018

I like the form! it was easy to create and it's easy to fill out.

Ecomm In A Flash
United States
Over 3 years using the app