Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its intuitive design, ease of use, and customizable form templates. It's highly valued for its ability to manage newsletters and collect client information. The app's compatibility with Shopify 2.0 and its commitment to continuous improvement are also praised. The customer support team is recognized for their quick and effective help. It's recommended for small businesses and startups due to its affordability and scalability. The live chat feature is also commended for its prompt and knowledgeable assistance.

August 8, 2016

Works just like it should. Your better off paying for the premium account and having access to all of the features.

Dreamangels Net
United States
About 6 years using the app
Edited August 24, 2023

The app works good for what we need. The customer service agent via chat was very helpful and able to get our form working that was not showing up for customers.

Bowfinger Archery Inc
United States
Almost 6 years using the app
POWR.io replied August 28, 2023

Thanks a lot for your review!

Although it would mean so much if you could switch the rating to 5 stars instead, as we always try to aim for perfection.

Is there anything I can do on my side to deserve a 5-star instead? Anything it is, please do not hesitate to let me know and you can stay assured that I will do my best to help!

Please note that you can edit the rating using the same link below 😊️🙏️

Edited March 28, 2018

Response gained for the app being down in my country (DNS issues). Support was fast. Happy with the app it does what it says.

Kiwipure Nz Australia
New Zealand
Over 5 years using the app
January 23, 2019

The app seems to have really developed since we started using it. I like the new features and customizations.

CounterEv Furniture
United States
Over 4 years using the app
August 22, 2018

It's great but as a free form building site it really limits you to how much you can do. For a newbie business that only needs a couple forms, the monthly payment simply is not feasible at the moment.

Baikishop
United States
Over 4 years using the app
Edited November 22, 2022

Richcarde was a very helpful customer service and technical assistance agent. We are on our way to having the app design that we envisioned.

Liberty Skis
United States
Over 4 years using the app
POWR.io replied January 25, 2021

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns, in the meantime.

Edited January 1, 2019

I'm using Form Builder as an email opt-in and so far I like it. Compared it to Mailchimp's "FREE" app and Form Builder is more versatile. Still not sure why it doesn't integrate with Shopify's customer listings or even if it is supposed to, but I'm working around it by creating separate lists locally.

DMR
United States
About 4 years using the app
October 31, 2018

Great app and easy to use! Just wish there was a little more customisation available with the design options.

Milly's
United Kingdom
About 4 years using the app
Edited February 27, 2019

Confermo che è facile da usare o soprattutto in linea con il GDPR 2019
Ho appena implementato il codice nel mio ecommerce e...vediamo :)

Outlet Della Ceramica | Ceramica Outlet
Italy
Over 3 years using the app
Edited June 13, 2020

I found the Form Builder easy to use.
I want gather information on my eCommerce site without the user having to use a SUBMIT button

iBALLOONS Australia
Australia
Over 3 years using the app
POWR.io replied June 14, 2020

Hi there,

So sorry this is happening for you!

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.