Reviews (1,451)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

Edited March 19, 2024

I had been using the App for 1 years. untill last year It was working OK. Then I unstalled because I did not anymore.
Today I have installed again. It is not working. They tried to update it but they destroyed it. Now it is one of the worst App on Shopify. I never experienced such a lousy support. I am deleting the App even I am losing 17 Usd.

"This is a very useful App. I have started using it and I like it. Highly recommended. I did not have need for support, everything is clear" dated 27.04.2023

Isports.dk
Denmark
Over 1 year using the app
POWR.io replied April 27, 2022

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as a top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries and we'll be more than glad to help.

November 16, 2018

This app is really easy to use and the features are only limited by your creativity. This is my go to app for any forms.

JDC Jewellers
South Africa
Over 1 year using the app
October 18, 2019

I don't mind paying for an app and it isn't that expensive. But I have a few Shopify stores. It would be/could be nice if I could just pay one (cheaper) fee to use on say about 3 or 5 stores. Otherwise, good. Got a little lost on the sign up - now don't know if I'm sending people straight to checkout or capture email address so I can send a coupon separately... confusing. I put a coupon code in the autoresponder, but maybe they are supposed to get the coupon code first and once they purchase my new item, then they get a thank you autoresponder. Ahem... I have to go back and study this and test it to see if I have it right... in other words, it got a little deep. :)

culinarybob
United States
Over 1 year using the app
November 17, 2022

Fixed my problem within a minute! Easiest and fastest customer service I have had in awhile!! THANK YOU!

All The Days
United States
Over 1 year using the app
POWR.io replied November 17, 2022

Thanks a lot for sharing your feedback with us, it's always highly appreciated :)

April 13, 2017

Fairly easy to use and the customer service help is great!

Morihata New Site 2015
United States
Over 1 year using the app
February 28, 2019

No doubt its a Great app . Handles all form requirements. It also allows you to handle conditional display of fields in a form.

Discounter's Pool & Spa Warehouse
Canada
Over 1 year using the app
Edited January 27, 2019

The only other thing I could ask for is for my customers to be able to close the form without submitting it.

All Up In The Hair Wholesale
United States
Over 1 year using the app
February 6, 2023

I would definitely recommend this app to everyone! You can create beautiful Contact form and if you have any problems it's SUPER EASY to talk to someone. They will do everything to help you out. GREAT CUSTOMER SERVICE!!

Les Créations M Décor
Canada
Over 1 year using the app
POWR.io replied February 14, 2023

Hi there,
Thank you for your feedback; glad you're loving our apps😊️
It's customers like you that make our job wonderful!

February 8, 2019

I use the app for wholesale applications and PO forms - works well for us! Would recommend to others!

MOD + JO
United States
Over 1 year using the app
Edited March 16, 2019

Great App. Easy to use and does the job. A must if you want your own forms on your Shopify shop. Highly recommended.

JND Nail & Beauty Supply
United Kingdom
Over 1 year using the app