Reviews (1,451)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effectiveness in lead generation and collecting custom job information, enhancing website professionalism and functionality. Its features, including custom form creation, Autoresponder, and integrations with Mailchimp and Google Sheets, are noted for their ease of use and versatility. Customer support is particularly praised, with quick and helpful service from team members like Richcarde, Mithsou, and Irina. Continuous updates and new features keep it relevant and user-friendly.

March 12, 2018

Awesome experience using this app!

Justork Clothing
United States
Over 1 year using the app
January 13, 2019

Form Builder app is among the best and easiest to use out there! Building and design were quick, easy, and intuitive. This is a very well designed product with lots of great features. Can't wait to see how customers love it!

Smitten Jewelry
United States
Over 1 year using the app
December 12, 2018

I use this app at another store i take care and it is amazing in every way! You can change colors, position, multiple ways of making the form and it is really good. Whats I feared the most was if it was paid, but no 100% free! Thanks

trudys-br
Brazil
Over 1 year using the app
December 10, 2018

I liked what I saw for the features of this app and checked out the page before installing. NOWHERE did I see that this app had any other paid plans available. Only after installing and trying to create my first form did I come to find out that any advanced feature that was listed as FREE on the app page, is actually part of the PAID plan. Feel like I was duped. Not a happy customer.

SimplyNAS
United States
Over 1 year using the app
October 9, 2018

Great app, easy to use and great for anything form related. I would suggest to maybe consider more free fancy features in design.

NatureOfDigital
Australia
Over 1 year using the app
January 9, 2019

Wow, it's super nice and easy to use and it's FREE! I recommend this it's the best contact form you can get!

Kane Oneira
France
Over 1 year using the app
Edited January 7, 2019

Not Free - Do not pay for anything provided by POWr!!!

After you start using the app they will inform you that you only get 25 form submissions per month for free and it will cost $11.99 for up to 100. I proceeded and eventually found another app which was actually free and uninstalled this App.

After a while I realised this company was still billing me every month. To stop being billed I had to contact Shopify Support and undergo a week long process to stop being charged. When I asked for a refund for the time the app was uninstalled the developers said "As per our refund policy, we, unfortunately, cannot issue refunds".

Terrible company, I paid for the app for almost 2 years and they wouldn't refund the small amount for their impossible unsubscribe process.

Enticing Candles
Australia
Over 1 year using the app
November 8, 2023

I use POWR to add custom forms to my shopify site and I LOVE IT! Its so easy and the automations save me so much time!

BirdieBlue
United States
Over 1 year using the app
Edited June 7, 2019

We tried this app to make a contact form for my website and it worked really well. If only they lower the price a bit, it would be perfect!

Wancherpen International
Japan
Over 1 year using the app
May 18, 2017

easy to use and it gets responses.

Vinylize Eyewear
United States
Over 1 year using the app