Reviews (846)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this tool for its effectiveness in collecting email subscriptions and boosting sales through engaging popups. It's noted for its user-friendly interface that requires no technical skills and offers customizable features like CSS styling. The ability to add custom images to popups is particularly valued for enhancing branding. The app integrates seamlessly with Shopify, and customer support, with staff members like Richcarde and Irina, is highlighted for being responsive and proactive in resolving issues quickly.

April 23, 2023

Goede support bij opstart, mijn pop-up is up en running danzij de ondersteuning van het support team.

Vivre Libre
Belgium
9 months using the app
POWR.io replied April 24, 2023

Hartelijk dank voor uw feedback!
Is er iets dat we kunnen doen om in plaats daarvan een 5-sterren te verdienen?😊️

January 4, 2023

Functionality OK but support and documentation leave a lot to be desired. Documentation looks to be out of date and when seeking support, given cookie cutter reply that bore no resemblance to question or information supplied. When challenged to these facts in a reply question, there was no further communication from their support. POWR needs to be called out on this sort of "support".

Artisa Cheese
Australia
Over 1 year using the app
POWR.io replied January 5, 2023

Hello there,
Our sincere apologies for the misunderstanding. We've checked and couldn't locate your previous ticket unfortunately. Could you please send us a new email explaining your concerns so we can sort it out for you?

Looking forward to hearing from you as soon as you can!

Edited July 24, 2019

Mad!!! A total mess with my store today... A popup with 15% OFF from our Easter Campaign appeared on home page: http://prntscr.com/ojd1l3 and could not close until the "Create PopUp" button is activated...
In control panel there was no such popup at all: http://prntscr.com/ojd2vq, obviously was deleted???
When trying to "edit" the popup from the admin view of home page, there was the following error: http://prntscr.com/ojd3kn
No chat support where you can get instant help for such urgent situations, so, lots of clients got this "Easter promo"...
Same thing with my other store: http://prntscr.com/ojd8fs
Removed this app immediately. Problem solved.

Geronimo Men Underwear & Swimwear
Bulgaria
11 months using the app
POWR.io replied July 24, 2019

We sincerely apologize for the issues you are experiencing. This was due to a caching issue and was primarily affecting app owners, and only a very small subset of site visitors. Please note that your POWr account was not compromised. We have pushed a fix to clear your cache and you will now see the correct version of your app. Please be assured there are safeguards in place to ensure this will not occur in future.

July 11, 2022

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Eastern Threads Online
United States
9 months using the app
POWR.io replied July 12, 2022

Thanks for the great review! 😍 Anything we can do to get 5 stars from you? We’d love to hear your feedback!

March 23, 2017

I enjoy Popup because it let me voice/direct customers to things and how to do certain things. My website, LuxuryResold.com , is an e-commerce site and can get confusing to potention clients/sellers. Popup helps me set things straight...

Name Bands
United States
17 days using the app
January 14, 2019

I try to much app but when I used this app then result good and free. I rememond everyone use this app. Thanks

https://frst-shopping-cartstore
United States
16 days using the app
May 17, 2017

Just started using Popup. Looks simple to use and will provide me the means to gather email addresses to build my list.

Deluxe Camping
United States
8 months using the app
February 8, 2022

I used this app to help do popups for my latest collections ! Perfect to gain subscribers and customers!

DVisionz
United States
16 days using the app
POWR.io replied February 8, 2022

Thank you so much for this review. We are glad that you liked our app. We work hard to meet expectations like yours. Please do reach us for any suggestions.

Edited May 2, 2020

I love this app! Makes it so much easier to gather email subscribers! Looks professional too! Although when I made an edit, I noticed it wasn't showing on my store anymore so that's a bit confusing...

Spill the Tea Co.
Canada
16 days using the app
November 23, 2020

This app helped us increase our subscriber list in a flexible and cost effective way. We're very happy with how easy it is to use. We would wish for more content variation though and the ability to customise the pop up backgrounds if possible (maybe we haven't explored enough yet!)

Ren Wares
Philippines
16 days using the app