Overall rating
4.5
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its simplicity, effectiveness, and customization options, particularly for displaying disclaimers and offers, and collecting customer contacts. Many have reported increased sales and new contacts, praising its seamless integration with their sites. The customer support, especially Richcarde, is often commended for its efficiency. The app also supports the display of discount coupons and gift cards, and provides data output directly to a chosen email. Despite its longevity, it continues to be reliable and effective.

August 21, 2021

This is a great app and I love how the pop ups are free. I may have to delete it though because it is making my site go slower though:/

Limitless Decors
United States
1 day using the app
POWR.io replied August 21, 2021

Hello there, so sorry to hear about your experience with our app. Thanks for your valuable feedback. Our product team will take a look into it and probably will include it in our roadmap. We are more than happy to improve our apps to serve you better.

Edited January 16, 2020

This app has lots of bugs.

If you fool around some, you can eventually get a popup posted, but there will be lots of problems along the way. And some of them simply because of the app. For example, every second time I tapped on a popup, for some reason text was selected on the popup. I tried this on the following devices: iPhone Xs, iPhone 6s, iPhone 7, Galaxy S9, Galaxy S10, Xiaomi Mi9, MacBook Pro 2012. So this is not an OS problem, or a computing problem.

Somehow I managed to get two popups laying on top of one another. Not sure how I did this. After playing with this for a while, I just restored my previous theme and started again. Thank goodness I had saved it prior to trying this app.

Then there is this unpublish feature. I have no idea what it means, how it works, or how to enable it. It seems to me that the term unpublish should mean stop throwing the popup. Never figured this out.

I tried to delete a popup using the delete selection. It doesn't delete. Rather it says to first unsync. OK. So I unsync and tried again. Didn't work. I then deleted the URL locations for the popup thinking this may be related to the delete. Still didn't work. Then I go back and the UnSync option has reverted back to Synced!

I give up! One star. I lose my $3. You shouldn't make the same mistake. If I save one person from this hassle, this review will have been worth my time.

I had a second marketing app installed from a few days ago and noted that they had an option to post popups also. So I tried with that app. Got everything working inside of 30 minutes. The results are clean. I'm not going to post the name lest someone think I am only trying to promote the other product.

UPDATE: The developer posted a response to my review, and I was offered the opportunity to make additional comments. These are my comments.

I'm sure there are explanations for everything I mentioned. It took the developer 500 words and multiple paragraphs to offer some explanations, which is exactly my point. The app is not intuitive. Delete doesn't always mean delete. Unsync doesn't always mean Unsync. So on and so on.

Modern software needs to be intuitive. Nobody wants to study a user manual and chat online to learn a piece of software that costs $3.

SyVentor
United States
1 day using the app
POWR.io replied January 16, 2020

Hi there,

Thank you so much for your valuable feedback and so sorry you had to go through all this.

2 pop-ups could be installed on one page with a different purpose.
For example, one shows immediately and the second if your visitor leaves the site.
That is why we have that option to install 2 pop-ups on one page.

Concerning Sync and Unsync features.
Our app cannot be deleted if it is synced with other apps since it will affect all of them.
That is why you could see this warning about to unsync the app before deleting
This feature was made for our customers who has a lot of similar apps installed on different pages/sites and it allows to apply all changes to all synced apps in one click.
Please check this article for more info:
https://help.powr.io/hc/en-us/articles/115002045167-How-to-Copy-a-Plugin

If you want unsync your app, then you would need to click on the unsync and then click on the Publish button to save unsync changes.

Concerning Unpublish.
It's not a button which should do something.
In our dashboard, we are showing the status of your apps:

Draft - (black) This plugin is saved in your account but it was never published on a live website.
Unpublished content - (yellow) This plugin is a live on your website, but your latest changes wasn't published yet.
Published - (green) This plugin is published and live on a website. Any changes made to the plugin are reflected on the website.

Concerning text by tapping on pop-up.
Could you please reach us at support@powr.io and we will be happy to sort this problem out for you.

2 pop-ups could be installed on one page with a different purpose.
For example, one shows immediately and the second if your visitor leaves the site.
That is why we have that option to install 2 pop-ups on one page.

Concerning Sync and Unsync features.
Our app cannot be deleted if it is synced with other apps since it will affect all of them.
That is why you could see this warning about to unsync the app before deleting
This feature was made for our customers who has a lot of similar apps installed on different pages/sites and it allows to apply all changes to all synced apps in one click.
Please check this article for more info:
https://help.powr.io/hc/en-us/articles/115002045167-How-to-Copy-a-Plugin

If you want unsync your app, then you would need to click on the unsync and then click on the Publish button to save unsync changes.

Concerning Unpublish.
It's not a button which should do something.
In our dashboard, we are showing the status of your apps:

Draft - (black) This plugin is saved in your account but it was never published on a live website.
Unpublished content - (yellow) This plugin is a live on your website, but your latest changes wasn't published yet.
Published - (green) This plugin is published and live on a website. Any changes made to the plugin are reflected on the website.

If you are experiencing issues with our Pop-up app or other app, please reach us on support@powr.io and we will be happy to help you!

October 22, 2018

good app to use for website. if you are new . i have not tried it yet just installed it so ill see how it goes

mixedchickhair
United States
2 days using the app
Edited June 28, 2019

I love it... It is good... Nyc... Excellent... Works perfectly with shopify... I loved this popup app.

redmoltres
India
About 2 hours using the app
January 23, 2019

Nice Popup Free Apps - Simply but Complex.

But, why always showing edit pop-ups in every page (as admin)?
its disturbing me and uncomfortable

PERSEBAYA STORE
Indonesia
About 23 hours using the app
February 4, 2019

Very usefull and intuitive, I have tested some app for PopUps but definitely I'm (very) happy of this one! Thank you!

Krystaal
Switzerland
About 1 hour using the app
January 10, 2019

Pretty easy to use app. To be free, they offer some good options. I have not tested it out yet with a real customer.

Nardi co.
United States
About 1 hour using the app
March 9, 2019

Very easy to use, a few features seemed to have glitches but otherwise happy with what was there and the features

Trading Abroad
United States
About 19 hours using the app
April 13, 2019

Great and very easy to use! The free features are a quite useful aready and great to start with to try the app

Runway Secrets
Australia
About 1 hour using the app
July 27, 2016

Perfect! Very good app easy to install

Harrisandfrank3
Mexico
About 1 hour using the app