Reviews (847)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its professional-looking, customizable pop-ups that boost customer engagement and email subscriptions. They find it user-friendly, suitable even for those with limited technical skills, and versatile for various promotional activities. The responsive customer support is also highlighted as a key factor in the app's effectiveness in growing contact lists and enhancing customer interactions.

February 8, 2022

The Free plan says unlimited view but after using it for a month or less we have been asked to upgrade to an annual plan which costs >180 usd and there is no option to upgrade to a lower plan as stated on this page i.e. 43 usd. It is a rip off, so dont install this app.

RoyalTouchLondon
United Kingdom
14 days using the app
POWR.io replied February 8, 2022

Thank you so much for your review and so sorry for your bad experience.
We already taking a look on this issue and will update you ASAP via email.
Warm regards,
POWR support team

November 15, 2019

The free plan allow almost nothing. I also tried other app from the same dev. , specifically the one to bulid "FORMS" and it is advertised as ok with Shopify POS, but it's not. I don't like this.

Concetto è
Italy
18 days using the app
Edited September 14, 2018

DO NOT USE THIS APP.

We paid for it. And for that, it put a grey overlay on our site that STOPPED ALL OUR USERS from using our website. The only reason I found out about it was because two customers sent us emails about it. Additionally, on someones first visit to our site each day, it gave them the ability to edit the popup via THE ADMIN PANEL so that everyone on our site could see their edits. I cannot describe the horror I experienced when I found out that this app let random people on the internet edit our site from the admin panel. This is completely incomprehensible. We lost hundreds of conversions because people could not use our store. It cost us thousands of dollars. I cannot believe that they would even code something like this. Let alone release it for us to use. Find another popup provider. The risk of an error like this happening again is far too great.

Lily and Fox
Australia
13 days using the app
February 20, 2023

Richcarde was very pleasant and helpful. Explained clearly where I was able to understand . Also, very thorough.

Invite Only Lux
United States
About 15 hours using the app
POWR.io replied February 20, 2023

Thank you so much for taking the time to leave us a review! It was a pleasure assisting you today😇

December 29, 2018

Does exactly what it says, can fully customise the pop up to fit in with your store theme would recommend

Canvas Hero
United Kingdom
About 15 hours using the app
March 29, 2019

I installed this app and had issues from the get-go. Love their easy navigation and design options. But, it did not perform as designed.
I designed a "Discount" popup whereby a visitor would need to enter their email address to receive the discount code via email. A strategy I really want to implement to grow our email list and offer our customers savings.
We created a Welcome email to automatically send with the savings code for them. Upon testing the popup the customer doesn't receive the correct email. As a test customer, we kept getting the general email notifying us that "xyz@gmail" just subscribed. This is NOT what a customer is supposed to receive.
Their support FAQ wasn't very helpful. Their video regarding our issue is inconsistent with what is shown on the actual navigation menu.
I understand their Email Editor is in the Beta stages and bugs are probably being worked through. But, we don't have time to be a guinea pig. So, had to move onto another plug-in.

Gear Grinder
United States
17 days using the app
POWR.io replied March 29, 2019

Hi there,

So sorry that you ran into this issue. We had a temporary issue related to customized emails. Our engineers have just pushed a fix, and you and your customers will now receive the fully customized and designed emails configured in the app.

Again, apologies for the bug and resulting confusion. We hope this helps. Please reach out with any question or concerns, and we'd be happy to help.

- Teddy
support@powr.io

January 1, 2024

Alles werkt goed na hulp te hebben gekregen van een van jullie medewerkers

SHAKE THE FRAME Art Bookstore
Belgium
About 5 hours using the app
March 14, 2023

I can only recommend powr. I was helped very quickly and competently. Nice contact, everything super!

FarbAder
Switzerland
About 13 hours using the app
POWR.io replied March 14, 2023

Thank you so much for your feedback🤩️ It's always a pleasure to read such nice words reflecting your experience with us.

You're always welcome to contact us again anytime for any questions, concerns or suggestions!

November 7, 2018

I love this app. So easy to use and versatile and I like that it doesn't force you to have some weird logo. Would highly recommend!!!

yeon&bee
Australia
About 13 hours using the app
August 27, 2018

Nice and very easy to handle.
Though I thought that all features were available for a trial period....they are not.

Dwa Hobby
Denmark
14 days using the app