Reviews (861)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in creating professional pop-ups that enhance user engagement. Its user-friendly interface and extensive customization options, including CSS styling, align well with branding needs. Features like the Email Editor are effective for collecting subscriptions and announcing events, though some suggest improvements. The app integrates smoothly with Shopify, supports various uses, and is backed by responsive customer support accessible via interactive chat.

November 27, 2020

Highly recommend this app for any site!
super fast setup and looks great at first.
Be aware that some browsers will block pop-ups so be ready to add some other way of getting your customers in the loop too.

MUSOTOKU
Spain
23 minutes using the app
September 5, 2022

Don't even bother with this app. You can't even get a refund for your monthly subscription if it doesn't meet your needs. If your trying to make a popup for clicking a button your wasting your money. Just redirect them to your contact page. It's not worth spending $13 a month on this garbage.

Nerd Narrow
United States
30 minutes using the app
POWR.io replied September 5, 2022

Hi there, so sorry for your bad experience with our app.
However, our app can be triggered by button, in that case you just need to add class to that button.
Please check ...

May 18, 2022

Pretty straight forward app! Easy to navigate and customize and as a small business owner, I like easy!

Sexy Llama Coffee Roasters
United States
21 minutes using the app
POWR.io replied May 18, 2022

Hi there!

Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!

September 10, 2016

Absolutely terrible, kept asking for a password, which I entered could not edit pop up, ridiculous, don't waste you time.

Stencibelle
Australia
27 minutes using the app
October 6, 2020

Caused downtime for my website. After enabled the popup, I wasn't able to get into my website because my browser kept telling the connection is not private. This is really bad.

Phylise Fine Jewelry
United States
25 minutes using the app
May 30, 2019

Doesn't integrate with MailChimp. The free plan only allows you to collect 25 emails a month. Should've said that in the description or on the pricing list. Such a waste of time.

Floral Neverland
Canada
34 minutes using the app
POWR.io replied May 31, 2019

Thank you for trying our app!
While we don't have an integration built with MailChimp directly with our Popup app, you could add a Form Builder app within your Popup app and ...

Edited December 7, 2018

DONT INSTALL THIS!! It jacked up my theme bad. Also hard to (or you can't at all from what I see) merge with your Mailchimp list.

My site is totally jacked up right now, hiring developer to fix :(

Goat Guns
United States
24 minutes using the app
January 3, 2019

DO NOT INSTALL THIS APP!

It did not install as an overlay and instead distorted and pushed all my content down so you have to scroll down significantly to see any website content.
The first time I contacted support I was told I must have installed it incorrectly, the second time I was told "that this just happens sometimes with some themes".
Support has offered no help, has since not gotten back ...

Twill & Print
Canada
21 minutes using the app
October 26, 2023

You get many options and the app has some potential but it also has a steep learning curve and will take you some time to configure your pop ups (too many options & too many menus). For this reason I ended up not using this app since I was looking for something more simple. Also I am not fan of the fact that certain links redirect you outside Shopify to their own website. For an app like this I ...

Dumspyrospero
Netherlands
15 minutes using the app
May 2, 2018

Popups did not work on browser windows that are scrolled down. I was expecting it to vertically center on the current browser window view and it does not do this. The popup is only visible if the user scrolls clear back up to the very top which is useless. That's fine but what really upset me was that I used/tried their app for a total of 10 minutes before I realized this issue so I uninstalled ...

Thephotostickmobile
United States
17 minutes using the app