Reviews (861)

Overall rating
4.6
Counts per rating level
  • 76% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease in creating professional pop-ups that enhance user engagement. Its user-friendly interface and extensive customization options, including CSS styling, align well with branding needs. Features like the Email Editor are effective for collecting subscriptions and announcing events, though some suggest improvements. The app integrates smoothly with Shopify, supports various uses, and is backed by responsive customer support accessible via interactive chat.

January 25, 2019

Really easy to set up! I like that you can create multiple popups and direct them for particular pages. Hoping to see an increase in conversions from it!

Dance Room
United Kingdom
About 1 hour using the app
October 7, 2018

This app worked, but messed up my theme in desktop completely. Mobile view was okay. Had to pay my developer to fix it for me.

KARO Made
Estonia
About 1 hour using the app
November 26, 2021

I downloaded this app for the email signup feature. Very easy and simple format. Would highly recommend.

Chic&Pea Baby
United States
39 minutes using the app
POWR.io replied November 26, 2021

Hi there!

Thank you for taking the time to leave us a review. Please let us know what we can do to earn that last star!

January 14, 2019

Liked it at first but had to remove as it made my favicon disappear. Even after installing had to go back to theme code and delete to make favicon reappear.

Tumble Star
Australia
About 1 hour using the app
September 26, 2019

Basically useless unless you pay $10 a month. Wish I knew that before wasting my time with the free version. On the free version you can only make it trigger immediately when the site is opened.

Secretly Obvious
United States
About 1 hour using the app
POWR.io replied September 26, 2019

Thank you for taking the time to provide us with this feedback. We do allow you to give the app a try to see if it is a good fit before you purchase for $10 a month. I am happy to give you a free trial with all of the features as well as assist you along the way. We want to make the process as smooth as possible and earn your business as a customer. Please reach out directly if you would like to give us another shot with a free trial.
Waylon W | Customer Success

January 10, 2022

the App is really bad, it doesn't work. Design is nice but i cant have a look at the pop up on our homepage...

TinyGardens
Germany
36 minutes using the app
POWR.io replied January 10, 2022

Hi there,

We are very sorry to hear about your experience with our app.

Kindly reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

We appreciate your feedback!

January 18, 2022

Their charges are different on the Shopify app store as compared to original one. I would not installed the app if I knew about the charges.

Clinikally
India
34 minutes using the app
POWR.io replied January 18, 2022

We're very sorry to hear about your experience with our app. Please reach out to our support team at support@powr.io and we'll be more than glad to help and answer all the questions that you may have. Looking forward to hearing from you!

August 10, 2023

It does not allow you to choose from all collections, and the manual plug-in instructions did not work.

White Flamingo
United States
About 1 hour using the app
POWR.io replied August 12, 2023

Hi there,
Thanks for your feedback, and apologies for any misunderstanding.

Please note that WE DO allow to install the popup on specific collections, and our manual installation does work as well, as there are multiple methods possible.
Could you please send us an email at support@powr.io so we can assist you in the process?

We look forward to hearing from you soon!

October 23, 2017

Great APP! Setup was easy. Just what I was looking for

Yourturnkeystore 775
United States
24 minutes using the app
August 12, 2020

Awful!! So many issues with its software; i tried to stick it out but couldn't bare it. The app also keeps trying to make you upgrade as the free version is so basic! So glad i chose another app. Don't waste your time...!

Cave and Cove
United Kingdom
30 minutes using the app
POWR.io replied August 12, 2020

Hi there,

So sorry this is happening for you!

Kindly contact us directly at support@powr.io detailing the e-mail address linked to your POWr account+weblinks with live POWr plugins installed so that we can look into the issues for you and come up with a relevant solution and/or workaround. Thank you very much for your detailed feedback&patience.