Reviews (840)

Overall rating
4.6
Counts per rating level
  • 75% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies email subscription collection and boosts customer engagement without needing technical skills. It offers extensive customization options to match popups with brand identity and specific business needs. Customer support is highlighted for its responsiveness and effectiveness in issue resolution, enhancing merchant satisfaction and service continuity. The app's versatility is also noted, being adaptable for global use in multiple languages for various functions like displaying disclaimers and promotional messages.

June 14, 2021

Thank you so much for creating this app. It was very easy to install and we are very excited to start seeing results!

Farrah Ann's Boutique
United States
18 minutes using the app
POWR.io replied June 14, 2021

Hi there,

We are incredibly grateful that you took the time out to leave us this note. Our company values put customer satisfaction as top priority and we are committed to our customers. Its customers like you that make our job wonderful.

Do reach out to us for any suggestions or queries. We'll be more than glad to help.

January 10, 2019

Great product... def added to both my stores with a discount code at the exit of the sites... Thank You

My Addict To My Angel
United States
18 minutes using the app
May 2, 2018

Popups did not work on browser windows that are scrolled down. I was expecting it to vertically center on the current browser window view and it does not do this. The popup is only visible if the user scrolls clear back up to the very top which is useless. That's fine but what really upset me was that I used/tried their app for a total of 10 minutes before I realized this issue so I uninstalled the app. They still charged for $10.99 even though I used it for only 10 minutes.

Thephotostickmobile
United States
17 minutes using the app
June 1, 2018

Quick setup, but free version does not allow for age verifier popup, which was why i downloaded it in the first place.

Great Head Shop
United States
17 minutes using the app
October 21, 2020

I am trying to test out this app in FREE mode and can't do what I need to do. So I subscribed for a month and STILL CAN'T ACCESS THE survey feature.

Drunk Girl Art
United States
16 minutes using the app
October 26, 2023

You get many options and the app has some potential but it also has a steep learning curve and will take you some time to configure your pop ups (too many options & too many menus). For this reason I ended up not using this app since I was looking for something more simple. Also I am not fan of the fact that certain links redirect you outside Shopify to their own website. For an app like this I would prefer everything to be done within shopify

Dumspyrospero
Netherlands
15 minutes using the app
February 3, 2022

Super shady pricing. On the app store, the Starter plan says "$3.99/month or $3.59/month billed at $43.09 once per year" and it's only after installing the app you realize that doesn't exist (at all) and you must pay for all their apps with a much more expensive pricing structure based on page views.

Love Our Parks
United States
16 minutes using the app
POWR.io replied February 3, 2022

Hi there,

Thanks so much for taking the time to provide us with this valuable feedback! We apologize for any inconvenience this experience has caused. Your concern has been shared with the POWR team, and have sent a reply to your email regarding your concern.

We truly appreciate your patience! Please let us know if you have any other questions or concerns.

Edited December 23, 2017

How prescient, yet not surprisingly I agree with Exceedingly Vegan (see review below).

If you want to use an app that is completely user un-friendly, doesn't work, and will not uninstall properly without screwing thing up-- then this app is for you!!

You'll love the way it shows up on mobile devices even after it's supposedly "gone".

Put a different way even after we uninstalled your crAPP (see what I did there) it wanted to hang around.

Thanks powr.io for screwing up our store and creating confusion with our customer base.

This app is just flat out HORRIBLE!!!!

Solenve
United States
16 minutes using the app
October 16, 2020

Eu não quero assinar a newsletter e a janela não fecha de jeito nenhum. Não deveria ser obrigatório!

Inova Cachos
Brazil
15 minutes using the app
November 1, 2017

I just launched my shopify store and this free app is ONE HUNDO gonna give me the edge with upsells, clinching customer emails, and also redirecting new visitors to cool areas of the site! DOPE

Thealmanac
Canada
14 minutes using the app