Appikon ‑ Pre‑Order , 533 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and smooth integration with Shopify, especially for managing pre-orders. It's praised for maintaining revenue flow during out-of-stock periods and its customizable pre-order buttons. The customer support team is noted for their efficiency and responsiveness. The app is also valued for its affordability, offering a free plan for new or single-product businesses, and its ability to automatically display a "Pre-order" button when stock runs out.
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My experience has been great so far. The interface is very user friendly...and the Tech Support "chat box" has been a life saver for a newbie like me.
Thank you for leaving a review for our app. Glad to hear that our interface is user-friendly and that our tech support team was helpful for you!
Very helpfull support:)
Super easy to deal with, customer service is super responsive and great app for catching sales, thank you :)
Thank you for taking the time to review our pre-order app. Glad to hear that you are catching more sales with the app and had a great interaction with out customer service team!
Unfortunately I can't defer payment until fulfilment if I don't know the date.
Support were very helpful though and other than that the app would work well.
Thank you for taking the time to review our app. We will take your feature request into consideration during our next developer meeting.
Support staff was helpful in explaining my queries and helped with the installation. No one has actually used the pre-order option on my site yet so I cannot comment fully as to how operational it is in real life.
Thank you for your review! We appreciate your positive review of the support staff. We are happy to hear that they were helpful and successful in explaining your queries and assisting with the installation. Hopefully the Pre-Order App helps your store out. If there's anything else we can help with, please let us know. Thanks!
great app for taking back orders
The Pre order deposit feature does not work. When first installed it didn't work, so I contacted support, and someone fixed it. But the next day it fell over again. Contacted support again, and was asked to please wait. When I asked how long I should wait (8pm my time) I was told he could not give a time. So I left my email. Waited another 12 hours, no reply, still won't work.
Also there is an issue with the PRE ORDER button not working randomly.
There are cheaper apps that work better.
Thank you for sharing your feedback, and we apologize for the issues with our initial customer service interactions. Sometimes issues take longer than 1 day to figure out and fix. We would love to have you try our app again and our team will prioritize getting your issue remedied quicker next time.
I've been using Shopify for many years and it has to be the worst experience with an app I ever had. I installed the app and it did not update my theme to show the pre-order button. It is kind of expected because they do mention in their support document to send them an email when that happens and they can fix it to be sure it integrates with your theme. Sent an email. Shikha did NOT help, she kept sending me irrelevant support articles and then just ghosted me. Instead I tried the chat box with Abuzar. While he did understand the problem, he was unable to fix it. He said he would let their dev team know, but then, no answer, and nothing was fixed. End result is that I had the app installed for a full week, nothing is working, and nobody is helping. This app is a true waste of time, go check one of the other pre-order apps on the App Store because this one has entirely given up on their customers. It's too bad because I have multiple stores and use pre-order regularly, I would have been a paid customer for years. Glad I just tested with 1 product before I committed to it.
This is a great app for made to order items. It allows you to manage customer expectations and plugs in easily to the product page. Easy to use and great online instant assistance from the team.
Thanks for taking the time to leave a review. You make a great point that the app can be helpful for made-to-order items. Glad that you found the app easy to use and that our online support team able to help you out.
Great app, does what it says and their support is excellent. Pre-orders are important to us, so great to have something working well.
Thank you for the review, and glad this app helps with your pre-orders!