Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

December 23, 2020

DO NOT DOWNLOAD THIS APP IF YOU HAVE SUBSCRIPTION OFFERINGS ON YOUR SITE. We downloaded this app and did not implement anything and it caused our site to go down. We had to bring in a developer to fix the issues caused by this. It ended up being a very expensive and ridiculous issue.

Canopy
United States
About 18 hours using the app
October 2, 2020

There are some limitations - unable to properly filter by keyword to find the products you need to set up being the main one for me. The insertion of tags across every single product, which makes for untidy tag filtering display on some themes. Not bad, but could do with a few more quality of life improvements.

Waterfront News
Australia
About 21 hours using the app
Amai replied October 19, 2020

Thank you for your review and your feedback. We will review your feedback further with our dev team.

April 15, 2020

Great app! Amazing support team, helped me with the setup in few minutes. Easy setup and interface. Cool features such as filtration by collection and so on.

Louisiana Tobacco
Belarus
42 minutes using the app
Amai replied April 15, 2020

It's a pleasure to keep our clients satisfied :) Thank you!

May 8, 2021

no pay later option..................................................................................

NEIMU
Vietnam
About 19 hours using the app
Amai replied May 9, 2021

Hi thanks for the feedback. We had never mention in our app listing that we have this feature. We also had make known about this in our FAQ. We even had a feature request message board (accessible via our app), in regards to this feature. You could go over and vote for this feature instead.
https://amai.canny.io/admin/feedback/pre-order-manager/p/split-payment?boards=pre-order-manager&search=split

November 22, 2020

the app that you MUST stay away from!
leaves code in the background after deleting, and dramaticly slows down your site which comes down to drop in sales. BE WARNED!

unlimitedclassics
United States
About 14 hours using the app
October 10, 2016

Excited to see this app offered!

Bud And June
United States
36 minutes using the app
April 15, 2020

This app is not worth the cost, please study the app carefully before purchasing it, more than that it displays some ugly tags in my side bar, but is not capable to display a label "pre-order" in the products list.

Athletes Junction Sports Equipment Trading LLC
United Arab Emirates
About 15 hours using the app
Amai replied April 15, 2020

Thanks for your feedback. We've contacted you via email in order to discuss the situation but didn't receive a response yet. Please drop us a line at your convenience. Thanks in advance!

September 10, 2021

Deleted this app and it left behind code and caused my add to cart button to disappear on my product detail page! Would NEVER TRY THIS APP!

Adene Lumae
United States
About 6 hours using the app
Amai replied September 12, 2021

Good day to you. As mentioned in the uninstallation guide located at the main menu of the app, this is the standard behaviour of Shopify as they do and that is why you are required to click the Uninstall button inside the app before uninstalling the app from the Shopify Admin Panel.

During uninstallation, we had also sent an email notification to you to remind you that if you had uninstall directly from the Shopify Admin Panel please contact the support team to assist with the code removal.

We had also made several attempts to contact you to help out with the removal of the codes, however none of our attempts succeeded.

June 9, 2020

I uninstalled this app and it destroyed my test product. After uninstalling my products add to cart button is gone, and my new pre-order app won't work. @Developer where is your dirty code that you left behind? Really frustrating experience.

Doublemoss
United States
About 6 hours using the app
Amai replied June 9, 2020

Thanks for your feedback and sorry that you've faced such difficulties. We tried to contact you via email in order to discuss this situation but didn't receive any response yet. Please drop us a line at your convenience. Hope to hear from you soon!

September 9, 2020

I'm really pleased I downloaded this after unexpectedly running out of stock then having a delay to get new products. I've had lots of pre orders so haven't lost revenue (which I would have done otherwise) and the app is very straightforward to use.

Natal Active
United Kingdom
17 minutes using the app
Amai replied September 17, 2020

Thank you for the awesome review. We are glad the app helps you in your business.