Reviews (1,064)

Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing pre-orders, highlighting its ability to keep sales ongoing during low inventory periods. It supports various business models and integrates well with other apps, featuring a user-friendly and customizable interface. The support team is noted for its quick and effective issue resolution, often within the same day, enhancing both sales and customer satisfaction.

April 18, 2020

Support was fabulous. Right there with us as we were were setting up. Already up and running. Highly recommended.

playhao - Toy Shop Singapore
Singapore
About 2 hours using the app
Amai replied April 21, 2020

Thank you so much! So good to know that client is satisfied with our service :)

November 20, 2020

STAY AWAY!!!
Trash app, crashed and destroyed my shopify store!!!!
Had to pay a developer $500 to clean all my code and delete this trash app. DONT YOU DARE USING THIS!

99Jersey
United States
2 days using the app
January 20, 2017

Great app. Does what it says on the tin and functionality works perfectly for us.

Had a HUGE pre-order run on our Words Fail Me T-Shirts https://maisondechoup.co.uk/products/wordsfailme after being featured on BBC Radio.

Thanks so much!

Maison De Choup
United Kingdom
About 2 hours using the app
April 2, 2020

Im terrible at computer, yet I find this app very easy to operate. but on top of everything else the help is super real time. i have never used chat features before and bam! best customer experience ever! thank you for your help!

Braccialett
Thailand
About 2 hours using the app
Amai replied April 8, 2020

Thank you so much for such kind words! We are just happy to be useful so feel free to contact us anytime!

Edited April 21, 2020

Basic functions are not in the app. If you update your customer messages when an item is out of stock, it doesn't update them on the page if a customer has been on that product page before.The developer told us that the customer would have to "clear their cache" because their app isn't able to do that. Ridiculous.

Be Good To People
United States
1 day using the app
Amai replied April 22, 2020

Thank you for feedback. We tried to contact you via email and over the phone in order to discuss the situation but didn't receive any response yet. Please drop us a line at ...

October 26, 2017

I just downloaded this app 5 mins ago. It's really easy to work!! I had a quick question and I need a fast answer and using there online chat service I was able to get help with one of their app developers immediately! love the customer service!

Multistrandz
United States
About 1 hour using the app
Edited March 3, 2021

Unfortunately, I cannot tell if this app is suitable for me, or not. The 7 day trial allows me to apply the app to only ONE product. I can't tell anything about how bulk editing works, I can't even know if the 'settings' that I change are universal or product specific. Additionally, the 'pre-order with discount' feature is switched off in the 1 product trial, so I cannot see how that works and ...

nva-hifi
United Kingdom
1 day using the app
Amai replied March 1, 2021

Thank you for your review. First of all, your statement is misleading and false. The app is FREE TO USE as long as you turn on only ONE product and there is NO 7 day free ...

March 6, 2017

works okay for my store

Goatxlocker
Kenya
About 1 hour using the app
December 6, 2019

Our first encounter with the support team was great! They just asked for our storefront password and the problem was fixed straight away. Support was also very friendly and pleasant.

PALMA
United States
About 1 hour using the app
Amai replied December 6, 2019

Many thanks!
Feel free to contact us if you need any help :)

April 23, 2020

great costumer oriented service:) i enjoyed the simplicity of this app. Check out works and we can sell

Hundpur.com
Germany
About 1 hour using the app
Amai replied April 23, 2020

Thanks! Hope you will keep enjoying it!