Overall rating
4.5
Counts per rating level
  • 83% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 7% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of pre-orders and backorders, with features like SKU level customization, pre-order status updates, and user-friendly interface. Many commend its reliable performance over the years and compatibility with various themes. However, some reported issues with the app not blocking orders after reaching stock limits. It's recommended for managing waitlists, launching pre-sales, and altering the appearance of sales buttons.

Edited July 7, 2023

We've been working with Shopify since 2012, and our online website plays a significant role as our business platform. As we understand the importance of finding the right apps to enhance customer experiences, we conducted extensive research and carefully selected each app we use.

In this regard, the Pre-Order Manager app from Amai Digital is an absolute must-have. While the initial setup may require some customization of the liquid files and is not as straightforward as a plug-in app, their comprehensive HOW-TO video tutorial provides clear instructions. Additionally, their customer service is excellent and will assist you if you encounter any difficulties or have questions. In our case, Rash from their tech support team provided us with outstanding care and helped us resolve multiple questions we had.

We strongly recommend taking the time to install this app as it will enable you to capture both loyal customers and potential clients. It has truly exceeded our expectations, and we give it a rating of "7-STARS" !!!

Falconsekido
United States
Over 7 years using the app
March 23, 2018

Really helpful in customizing the look of the button. Really appreciated their help!

Manos Zapotecas
United States
Over 7 years using the app
September 26, 2016

Heard great things so am trying it out.

Glass Handbag
United States
Over 7 years using the app
April 24, 2023

Great customer service. Generally extremely quick to respond to any issues and fix them. They've been great to work with!

AMANDA PEARL
United States
About 7 years using the app
October 2, 2015

This app works great. I get a lot of pre-orders for new releases. This app helps me manage them all.

www.rwhobbies.com

Rw Hobbies
United States
Almost 7 years using the app
October 6, 2016

Amazing App that helps with inventory level forecasting. I now have pre-orders paid for and can order the correct stock from the supplier everytime. Well done.

Retrosales Com Au
Australia
Over 6 years using the app
June 29, 2018

This was the perfect solution to allow us to offer products for sale not regularly kept in stock. Customer service is fast and excellent.

Idreamoffrance
United States
Over 6 years using the app
Edited March 22, 2020

Had trouble installing the app, and when I emailed the support team - I instantly received a reply! Amazing. Philip from support helped and assisted us with no questions asked. Having pre-orders for almost three years now, and this app truly is heavent sent. Thank you Philip & SpurIT! I wish you all the best.

Great support help by Alexander when I had trouble with the pre-order design tab. Incredibly quick and efficient as usual and I've been with them for 3 years! :) Nothing negative to say about SpurIT.

Update: Customer service from this company is still amazing! Artyom got back to my concern 5 minutes after I messaged them and fixed everything for me in a split second. Thanks you guys!

The General Store By Plus Minus
Singapore
Over 6 years using the app
October 18, 2015

Very helpful. Our customers preorder items months before they are manufactured. This ap increases the value of shopify for us immensely.

Mrmuffinstrains
United States
Over 6 years using the app
October 5, 2015

Great app and a most helpful team.

Elida Trading
United Kingdom
Over 6 years using the app